Warranty - THORLABS DCU223x Operation Manual And Sdk

6 Appendix

6.11 Warranty

Thorlabs warrants material and production of the DCx Cameras for a period of 24 months
starting with the date of shipment. During this warranty period Thorlabs will see to defaults by
repair or by exchange if these are entitled to warranty.
For warranty repairs or service the unit must be sent back to Thorlabs. The customer will carry
the shipping costs to Thorlabs, in case of warranty repairs Thorlabs will carry the shipping costs
back to the customer.
If no warranty repair is applicable the customer also has to carry the costs for back shipment.
In case of shipment from outside EU duties, taxes etc. which should arise have to be carried by
the customer.
Thorlabs warrants the hard- and software determined by Thorlabs for this unit to operate fault-
free provided that they are handled according to our requirements. However, Thorlabs does not
warrant a fault free and uninterrupted operation of the unit, of the software or firmware for
special applications nor this instruction manual to be error free. Thorlabs is not liable for
consequential damages.
Restriction of warranty
The warranty mentioned before does not cover errors and defects being the result of improper
treatment, software or interface not supplied by us, modification, misuse or operation outside
the defined ambient stated by us or unauthorized maintenance.
Further claims will not be consented to and will not be acknowledged. Thorlabs does explicitly
not warrant the usability or the economical use for certain cases of application.
Thorlabs reserves the right to change this instruction manual or the technical data of the
described unit at any time.
© 2013 Thorlabs GmbH 521