Figure 135: Troubleshooting Analog Trunks
After capturing the trace, users can download it for basic analysis. Or you can contact Grandstream
Technical support in the following link for further assistance if the issue is not resolved.
http://www.grandstream.com/index.php/support
SERVICE CHECK
Enable Service Check to periodically check Asterisk service. Check Cycle is configurable in seconds and the
default setting is 60 sec. Check Times is the maximum number of failed checks before restart the Asterisk
service. The default setting is 3. If there is no response from Asterisk service after 3 attempts (default) to check,
current status will be stored and Asterisk service will be restarted.
Figure 136: Service Check
Firmware Version 1.0.7.11
UCM6100 Series IP PBX User Manual
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