Click2Call Configuration; Figure 2: Integrated Customer Service Sdk Options; Figure 3: Sdk Files - Grandstream Networks UCM630 Series Manual

CLICK2CALL CONFIGURATION

In order to configure the Click2Call,
RemoteConnect→Integrated Customer Service SDK and configure the following:
1. Toggle on Enable Click2Call.
2. Select the desired call queue to take calls made via Click2Call.
3. Click on the Download button to download the SDK.
4. Once the SDK is downloaded, extract the files.
5. Once these files are available, open the webrtc_settings.json file with the desired application and
edit the value of the "websocket_proxy_url" parameter with your UCM's RemoteConnect server
on the UCM web GUI navigate to Value-added Features→UCM

Figure 2: Integrated Customer Service SDK Options

Figure 3: SDK Files

UCM630x Click2Call Guide
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