Grandstream Networks UCM6102 Basic Configuration Manual
Ucm6100 series
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Also See for UCM6102:
- User manual (308 pages) ,
- Quick installation manual (17 pages) ,
- Buyer's manual (15 pages)
Related Manuals for Grandstream Networks UCM6102
Summary of Contents for Grandstream Networks UCM6102
- Page 1 Grandstream Networks, Inc. UCM6100 Basic Configuration Guide Grandstream Networks, Inc. www.grandstream.com...
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Page 2: Table Of Contents
................4 ETUP UIDE CENARIO ..................5 UICK NSTALLATION Connecting the UCM6102 ........................5 Access UCM6100 series Web Interface ....................5 ................6 REATE XTENSION Configure Extension Range ........................6 Batch & Single User Creation ........................ 7 Steps on Adding Single User ......................7 Steps on Adding Batch of Users ..................... - Page 3 ABLE OF IGURES Figure 1: Typical UCM Scenario ........................4 Figure 2: Quick Installation Guide for UCM6102 ..................5 Figure 3: Quick Installation Guide – Login Screen ..................5 Figure 4: Create User Extension – Extension Range ................... 6 Figure 5: Create User Extension – Extensions ..................... 7 Figure 6: Create User Extension –...
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Page 4: Overiew
UIDE CENARIO In this setup guide we will be using the UCM6102 which has a WAN and LAN interface. The image below shows the most typical setup where you have the UCM6100 series WAN port connected to the Internet and the LAN side of the UCM6100 series providing DHCP. -
Page 5: Uick Nstallation
UICK NSTALLATION UCM6102 ONNECTING THE Figure 2: Quick Installation Guide for UCM6102 UCM6100 CCESS SERIES NTERFACE Accessing the UCM6100 series web interface allow users to manage users and system settings locally as well as remotely. To access the web UI, depends on where the user’s computer is connected. If the computer is connected to the same switch/router that the UCM6100 series WAN port is connected, then browse to the IP addressed that is displayed on the UCM6100 series LCD. -
Page 6: Create User Extension
REATE XTENSION ONFIGURE XTENSION ANGE First part of configuring the UCM6100 series should be about planning for expansion. Here are some questions to think about when setting up extension ranges: • How many users are in the office? • Will there be departments within the office? •... -
Page 7: Batch & Single User Creation
& S ATCH INGLE REATION So now that there’s extension ranges configured, we can now begin creating users to prepare for the provisioning process. There are two methods of creating a user. One method would be creating a single user. The other method would be creating a batch of users. TEPS ON DDING INGLE... -
Page 8: Steps On Adding Batch Of Users
Figure 7: Create User Extension – Created Single User TEPS ON DDING ATCH OF SERS 1. Navigate to PBX Basic/Call Routes Extensions 2. Click on “Batch Add Extensions” 3. At the “Batch Add Extensions” dialog, the user can specify the “Starting Extension” and the number of extensions to generate by setting the “Create Number”. -
Page 9: Figure 10: Create User Extension - Single And Batch Add Extensions Created
At this point the Extensions page should look similar to this: Figure 10: Create User Extension – Single and Batch Add Extensions Created For more details on Extension parameters please see the UCM6100 series User Manual. -
Page 10: Provisioning & Zero Config
DHCP Option 66, which provides the phone with a config server path that points to the UCM6100 series. All of Grandstream VoIP devices have Option 66 turned on by default and this is how the GXP2124 was discovered by the UCM6102. Upon being discovered, the GXP2124 will provide details about its MAC, IP Address, Version(Firmware), Vendor, Model, Connection Status and Create Config. -
Page 11: Extension Assignment
XTENSION SSIGNMENT In the Auto Provision settings, users have the option to enable “Automatically Assign Extension”. If enabled, an extension will be created and assigned to the new device detected. This is a great feature if specific extension assignment isn’t required, but for our setup we’ll work on manually assigning an extension to a discovered device. -
Page 12: Conference Bridge
RIDGE The UCM6100 supports conference bridge allowing multiple bridges used at the same time: • UCM6102/6104 supports up to 3 conference bridges allowing up to 25 simultaneous PSTN or IP participants. • UCM6108/6116 supports up to 6 conference bridges allowing up to 32 simultaneous PSTN or IP participants. -
Page 13: Figure 16: Conference Bridge - Create New Conference Room
4. Click “Save” at the bottom then “Apply Changes” at the top. We should now have a conference room created and the status page will display the following: Figure 16: Conference Bridge – Create New Conference Room With the phone that was registered to the UCM6100 series, dial the conference room extension. For this example we will dial 196. -
Page 14: Ivr
ONFIGURE IVR configurations can be accessed under the UCM6100 Web GUI->PBX->Call Features->IVR. Users could create, edit, view and delete an IVR. • Click on "Create New IVR" to add a new IVR. • Click on to edit the IVR configuration. •... -
Page 15: Figure 19: Ivr - Create New Ivr
For example, a caller reaches the IVR and the Welcome Prompt plays, “Thank you for calling Grandstream Networks. For support, please dial 0. For Sales, please dial 1.” Click on the drop down box for the first event, which is “Press 0” and select Extension. Another drop down box will appear and the user can then select an extension from the list. -
Page 16: Trunks
RUNKS NALOG RUNKS Go to Web GUI->PBX->Basic/Call Routes->Analog Trunks to add and edit analog trunks. • Click on "Create New Analog Trunk" to add a new analog trunk. • Click on to edit the analog trunk. • Click on to delete the analog trunk. The UCM6100 series has built in FXO ports which allows it to pull in PSTN lines and provide analog trunk service. -
Page 17: Voip Trunks
Note: If there are reports of calls being dropped and lines are not disconnecting properly, this could mean that there are line settings mismatched. The UCM6100 series offers an auto detect feature that tests the line and provides the best possible settings. This option is called “PSTN Detection” which can be found under the Analog trunk configuration page. -
Page 18: Figure 22: Voip Trunks - Create New Register Sip Trunk
Figure 22: VoIP Trunks – Create New Register SIP Trunk After creating the SIP trunk, users can click the on the right of the VoIP trunk for more configuration options. Figure 23: VoIP Trunks – Edit VoIP Trunk To verify if the SIP trunk is registered, the user may navigate to Web UI->Status. Figure 24: Status –... -
Page 19: Call Routes
OUTES UTBOUND OUTES In the UCM6100, an outgoing calling rule pairs an extension pattern with a trunk used to dial the pattern. This allows different patterns to be dialed through different trunks (e.g., "Local" 7-digit dials through a FXO while "Long distance" 10-digit dials through a low-cost SIP trunk). Users can also set up a failover trunk to be used when the primary trunk fails. -
Page 20: Inbound Routes
Figure 25: Routes – Create Outbound Route NBOUND OUTES In the UCM6100, an incoming calling rule allows for various inbound destinations. Users can route inbound calls by DID, to Extension, Voicemail, Conference Room, Queue, Ring Group, Page, Voicemail Group, FAX, DISA or IVR. These inbound routes can also be triggered based on a time condition as well. Inbound routes can be configured via Web GUI->PBX->Basic/Call Routes->Inbound Routes. -
Page 21: Setup Inbound Route
All calls outside of this condition will be routed to the IVR extension 7004. If there are any questions or concerns, please feel free to get in contact with Grandstream Networks support by calling (617) 566-9300 or create a support ticket by clicking this link.