Summary of Contents for Grandstream Networks UCM6108
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Grandstream Networks, Inc. UCM6100 Series IP PBX Appliance User Manual Grandstream Networks, Inc. www.grandstream.com http://arttel.ru/shop/ip-atc/ip-ats-grandstream-ucm6102...
INSTALLATION ................... 17 EQUIPMENT PACKAGING........................ 17 CONNECT YOUR UCM6100 ......................17 CONNECT THE UCM6102 ......................17 CONNECT THE UCM6104 ......................19 CONNECT THE UCM6108 ......................19 CONNECT THE UCM6116 ......................20 SAFETY COMPLIANCES ........................21 WARRANTY ............................21 GETTING STARTED ................... 22 USE THE LCD MENU ........................
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http://arttel.ru STATIC DEFENSE........................34 DYNAMIC DEFENSE ......................... 36 CHANGE PASSWORD ........................37 LDAP SERVER ..........................38 LDAP SERVER CONFIGURATIONS ..................38 LDAP PHONEBOOK ........................39 LDAP CLIENT CONFIGURATIONS .................... 40 HTTP SERVER ..........................42 EMAIL SETTINGS ..........................43 TIME SETTINGS ..........................44 NTP SERVER ............................
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http://arttel.ru JOIN A CONFERENCE CALL ....................83 INVITE OTHER PARTIES TO JOIN CONFERENCE ..............83 DURING THE CONFERENCE ....................84 RECORD CONFERENCE ......................85 IVR ....................... 87 CONFIGURE IVR ..........................87 CREATE IVR PROMPT ........................88 RECORD NEW IVR PROMPT....................89 UPLOAD IVR PROMPT ......................
http://arttel.ru CHANGE LOG This section documents significant changes from previous versions of the UCM6100 user manuals. Only major new features or major document updates are listed here. Minor updates for corrections or editing are not documented here. FIRMWARE VERSION 1.0.1.22 This is the initial version.
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http://arttel.ru Added Fax setting samples. [FAX/T.38] Added DISA support for inbound route and IVR. [DISA] Added Event List support to monitor local extensions and remote extensions. [EVENT LIST] Added feature code *0 for "Disconnect". [Table 39: UCM6100 Feature Codes] Added feature code *8 for "Pickup Extension" in pickup group feature. [Table 39: UCM6100 Feature Codes] Added "Record Prompt"...
Reproduction or transmittal of the entire or any part, in any form or by any means, electronic or print, for any purpose without the express written permission of Grandstream Networks, Inc. is not permitted. Firmware Version 1.0.2.21 UCM6100 Series IP PBX User Manual Page 13 of 159 http://arttel.ru/shop/ip-atc/ip-ats-grandstream-ucm6102...
UCM6108: 8 ports UCM6116: 16 ports UCM6102/6104: Dual 10M/100M/1000M RJ45 Ethernet ports with integrated PoE Plug (IEEE 802.3at-2009) Network Interfaces UCM6108/6116: Single 10M/100M/1000M RJ45 Ethernet port with integrated PoE Plug (IEEE 802.3at-2009) NAT Router Yes, UCM6102 only Peripheral Ports USB, SD/SDHC (VFAT)
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Storage: 14 - 140 F / -10 - 60 UCM6102/6104: 226mm (L) x 155mm (W) x 34.5mm (H) Dimensions UCM6108/6116: 440mm (L) x 185mm (W) x 44mm (H) UCM6102: Unit weight 0.51kg, Package weight 0.94kg UCM6104: Unit weight 0.51kg, Package weight 0.94kg Weight UCM6108: Unit weight 2.23kg, Package weight 3.09kg...
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UCM6102/6104: Up to 3 password-protected conference bridges allowing up to 25 simultaneous PSTN or IP participants Conference Bridges UCM6108/6116: Up to 6 password-protected conference bridges allowing up to 32 simultaneous PSTN or IP participants Call park, call forward, call transfer, DND, ring/hunt group,...
http://arttel.ru Figure 1: UCM6102 Front View Figure 2: UCM6102 Back View To set up the UCM6102, follow the steps below: 1. Connect one end of an RJ-45 Ethernet cable into the WAN port of the UCM6102. 2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub. 3.
6. (Optional) Connect PSTN lines from the wall jack to the FXO ports; connect analog lines (phone and Fax) to the FXS ports. CONNECT THE UCM6108 To set up the UCM6108, follow the steps below: Firmware Version 1.0.2.21 UCM6100 Series IP PBX User Manual Page 19 of 159 http://arttel.ru/shop/ip-atc/ip-ats-grandstream-ucm6102...
2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub. 3. Connect the 12V DC power adapter into the 12V DC power jack on the back of the UCM6108. Insert the main plug of the power adapter into a surge-protected power outlet.
http://arttel.ru To set up the UCM6116, follow the steps below: 1. Connect one end of an RJ-45 Ethernet cable into the LAN port of the UCM6116. 2. Connect the other end of the Ethernet cable into the uplink port of an Ethernet switch/hub. 3.
http://arttel.ru GETTING STARTED The UCM6100 series provides LCD interface, LED indication and web GUI configuration interface. The LCD displays hardware, software and network information. Users could also navigate in the LCD menu for device information and basic network configuration. The LED indication at the front of the device provides interface connection and activity status. The web GUI gives users access to all the configurations and options for UCM6100 series setup.
P/N: Part number Device Info WAN MAC: WAN side MAC address (UCM6102 only) LAN MAC: LAN side MAC address Uptime: System up time For UCM6104/UCM6108/UCM6116: LAN Mode: DHCP, Static IP, or PPPoE LAN IP: IP address LAN Subnet Mask Network Info...
Table 5: UCM6102/UCM6104 LED INDICATORS LED Indicator LED Status Solid: Connected Flashing: Data Transferring OFF: Not Connected FXS (Phone/Fax) FXO (Telco Line) Table 6: UCM6108/UCM6116 LED INDICATORS LED Status Solid: Connected NETWORK OFF: Not Connected Solid: Connected Flashing: Data Transferring Phone (FXS)
http://arttel.ru USE THE WEB GUI ACCESS WEB GUI The UCM6100 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow users to configure the device through a Web browser such as Microsoft IE, Mozilla Firefox, Google Chrome and etc. Figure 9: UCM6116 Web GUI Login Page To access the Web GUI: 1.
http://arttel.ru 4. Enter the administrator’s login and password to access the Web Configuration Menu. The default administrator's username and password is "admin" and "admin". It is highly recommended to change the default password after login for the first time. Note: By default, the UCM6100 has "Redirect From Port 80"...
http://arttel.ru English Simplified Chinese Spanish French Portuguese Russian Italian Polish German Czech Users can select the displayed language in web GUI login page, or at the upper right of the web GUI after logging in. Figure 10: UCM6100 Web GUI Language SAVE AND APPLY CHANGES Click on "Save"...
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http://arttel.ru 2. Click on "Create New User" to create a new extension. You will need User ID, Password and Voicemail Password information to register and use the extension later. 3. Register the extension on your phone with the SIP User ID, SIP server and SIP Password information. The SIP server address is the UCM6100 IP address.
After successfully connecting the UCM6100 to the network for the first time, users could login the Web GUI and go to Settings->Network Settings to configure the network parameters for the device. The network setting options are similar for UCM6108 and UCM6116. Additional network functions and settings are available for UCM6102 and UCM6104: UCM6102 supports Route/Switch/Dual mode functions.
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http://arttel.ru Both ports can be used for uplink connection. Users will need assign LAN 1 or LAN 2 as the default interface in option "Default Interface" and configure "Gateway IP" for this interface. Preferred DNS Server Enter the preferred DNS server address. WAN (when "Method"...
http://arttel.ru 0.0.0.0. DNS Server 2 Enter the DNS server 2 address for static IP settings. User Name Enter the user name to connect via PPPoE. Password Enter the password to connect via PPPoE. Layer 2 QoS Assign the VLAN tag of the layer 2 QoS packets for LAN port. The default value 802.1Q/VLAN Tag is 0.
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http://arttel.ru default interface in option "Default Interface". Users will need assign LAN 1 or LAN 2 as the default interface in option "Default Interface" and configure "Gateway IP" for this interface. Preferred DNS Server Enter the preferred DNS server address. LAN (when Method is set to "Switch") IP Method Select DHCP, Static IP, or PPPoE.
Table 9: UCM6108/UCM6116 Network Settings->Basic Settings Preferred DNS Server Enter the preferred DNS server address. IP Method Select DHCP, Static IP, or PPPoE. The default setting is DHCP. Gateway IP Enter the gateway IP address for static IP settings.
http://arttel.ru PORT FORWORDING (UCM6102 ONLY) The UCM6102 network interface supports router functions which provides users the ability to do port forwarding. If the UCM6102 LAN mode is set to "Route" under web GUI->Settings->Network Settings->Basic Settings page, port forwarding is available for configuration. The port forwarding configuration is under web GUI->Settings->Network Settings->Port Forwarding page.
http://arttel.ru lighthttpd tcp/IPv4 HTTP 8089 lighthttpd tcp/IPv4 HTTPS opentftpd udp/IPv4 TFTP 9090 asterisk udp/IPv4 6060 zero_config udp/IPv4 UCM6100 zero_config service 5060 asterisk udp/IPv4 4569 asterisk udp/IPv4 5353 zero_config udp/IPv4 UCM6100 zero_config service 37435 syslogd udp/IPv4 Syslog For typical firewall settings, users could configure the following options on the UCM6100. Table 13: Typical Firewall Settings If enabled, ICMP response will not be allowed for Ping request.
http://arttel.ru Table 15: UCM6102 Firewall Dynamic Defense Dynamic Defense Enable dynamic defense. The default setting is disabled. Enable Configure the dynamic defense periodic time interval (in minutes). If the number of TCP connections from a host exceeds the connection threshold Periodical Time within this period, this host will be added into Blacklist.
http://arttel.ru Figure 14: Default LDAP Phonebook Attributes LDAP PHONEBOOK Users could use the default phonebook, edit the default phonebook as well as add new phonebook on the LDAP server. The first phonebook with default phonebook dn "ou=pbx,dc=pbx,dc=com" displayed on the LDAP server page is for extensions in this PBX.
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http://arttel.ru Port: 389 To configure Grandstream IP phones as the LDAP client, please refer to the following example: Server Address: The IP address or domain name of the UCM6100 Base DN: dc=Grandstream User Name: Please leave this field empty Password: Please leave this field empty LDAP Name Attribute: CallerIDName Email Department FirstName LastName LDAP Number Attribute: AccountNumber MobileNumber HomeNumber Fax LDAP Number Filter: (AccountNumber=%)
http://arttel.ru Figure 17: GXP2200 LDAP Phonebook Configuration HTTP SERVER The UCM6100 embedded web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow the users to configure the PBX through a Web browser such as Microsoft IE, Mozilla Firefox and Google Chrome. By default, the PBX can be accessed via HTTPS using Port 8089 (e.g., https://192.168.40.50:8089).
http://arttel.ru Protocol Type Select HTTP or HTTPS. The default setting is "HTTPS". Specify port number to access the HTTP server. The default port Port number is 8089. Once the change is saved, the web page will be redirected to the login page using the new URL. Enter the username and password to login again.
http://arttel.ru Figure 18: UCM6100 Email Settings Click on "Test". In the prompt, fill in a valid Email address to send a test Email to verify the Email settings on the UCM6100. TIME SETTINGS The current system time on the UCM6100 is displayed on the upper right of the web page. It can also be found under Web GUI->Status->System Status->General.
http://arttel.ru Select the proper time zone option so the UCM6100 can display correct time accordingly. Time Zone If "Self-Defined Tome Zone" is selected, please specify the time zone parameters in "Self-Defined Time Zone" field as described in below option. If "Self-Defined Time Zone" is selected in "Time Zone" option, users will need define their own time zone following the format below.
http://arttel.ru NTP SERVER The UCM6100 can be used as a NTP server for the NTP clients to synchronize their time with. To configure the UCM6100 as the NTP server, set "Enable NTP server" to "Yes" under web GUI->Settings->Time Settings->NTP Server. On the client side, point the NTP server address to the UCM6100 IP address or host name to use the UCM6100 as the NTP server.
http://arttel.ru PROVISIONING OVERVIEW Grandstream SIP Devices can be configured via Web interface as well as via configuration file through TFTP/HTTP/HTTPS download. All Grandstream SIP devices support a proprietary binary format configuration file and XML format configuration file. The UCM6100 provides a Plug and Play mechanism to auto-provision the Grandstream SIP devices in a zero configuration manner by generating XML config file and having the phone to download it.
http://arttel.ru Figure 20: UCM6100 Zero Config SIP SUBSCRIBE When the phone boots up, it sends out SUBSCRIBE to a multicast IP address in the LAN. The UCM6100 discovers it and then sends a NOTIFY with the XML config file URL in the message body. The phone will then use the path to download the config file generated in the UCM6100 and reboot again to take the new configuration.
http://arttel.ru Figure 21: Auto Provision Settings Table 19: Auto Provision Settings Enable or disable the zero config feature on the PBX. The default setting Enable Zero Config is disabled. If enabled, when the device is discovered, the PBX will automatically Automatically Assign Extension assign an extension to the device.
http://arttel.ru Please make sure an extension is manually assigned to the phone or "Automatically Assign Extension" is enabled first. After the configuration on the UCM6100 web GUI, click on "Save" and "Apply Changes". Then reboot the phones to have the provisioning process started. Once the phone picks up the config file from the UCM6100, it will reboot again to take the configuration.
http://arttel.ru PROVISIONING After the discovery and assignment configuration on the UCM6100, reboot the device to be provisioned. The device will start downloading the config file. Once boot up, the device will then reboot again by itself to take the configuration from auto provisioning with the assigned extension registered. EXAMPLES Depending on the topology, the discovery and provisioning can be done in different ways.
http://arttel.ru Figure 27: Provisioning Example 2 This is another typical setup. In this setup, the UCM6100 is placed directly over the internet (outside from the network where the phones are deployed). Under this topology, the UCM6100 cannot reach the phones on its own and the typical auto discovery will not work.
http://arttel.ru EXTENSIONS CREATE NEW USER To manually create new user, go to Web GUI->PBX->Basic/Call Routes->Extensions. Click on "Create New User" and a new dialog window will show for users to fill in the extension information. The configuration parameters are as follows. Table 20: Extension Configuration Parameters General Extension...
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http://arttel.ru default setting is deactivated. Configure the Call Forward No Answer target number. If not configured, Call Forward No Answer the Call Forward No Answer feature is deactivated. The default setting is deactivated. Configure the Call Forward Busy target number. If not configured, the Call Forward Busy Call Forward Busy feature is deactivated.
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http://arttel.ru will be used. Port: Allow peers matching by IP address without matching port number. Very: Allow peers matching by IP address without matching port number. Also, authentication of incoming INVITE messages is not Insecure required. No: Normal IP-based peers matching and authentication of incoming INVITE.
http://arttel.ru Select audio and video codec for the extension. The available codecs Codec Preference are: PCMU, PCMA, GSM, AAL2-G.726-32, G.722, G.729, G.723, ILBC, ADPCM, LPC10, H.264, H.263 and H.263p. Assign the extension to a pickup group. If the extension belongs to a pickup group, any incoming calls to this extension can be picked up from Pickup Group the other extensions in the same pickup group by dialing the call pickup...
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http://arttel.ru recommended to use this password for security purpose. Use Extension as Password. Enter a password to be used on all the extensions in the batch. Configure the number of seconds to ring the user before the call is forwarded to voicemail (voicemail is enabled) or hang up (voicemail is disabled).
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http://arttel.ru No: Normal IP-based peers matching and authentication of incoming INVITE. The default setting is "Port". If enabled, empty SDP packet will be sent to the SIP server periodically Enable Keep-alive to keep the NAT port open. The default setting is "Yes". Configure the number of seconds for the host to be up for Keep-alive.
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http://arttel.ru Configure the ring timeout (in ms). Trunk (FXO) devices must have a timeout to determine if there was a hangup before the line is answered. Ring Timeout This value can be used to configure how long it takes before the UCM6100 considers a non-ringing line with hangup activity.
http://arttel.ru Cadence Range: [0, 16383]. Select Tone Country "Custom" to manually configure Busy Tone value. Default value: f1=480@-50,f2=620@-50,c=500/500 Syntax: f1=val[@level][,f2=val[@level]],c=on1/off1[-on2/off2[-on3/off3]]; Frequencies are in Hz and cadence on and off are in ms. Frequencies Range: [0, 4000) Busy Level Range: (-300, 0) Congestion Tone Cadence Range: [0, 16383].
http://arttel.ru Figure 28: UCM6100 FXO Tone Settings 4. Click on "Detect" to start PSTN detection. Figure 29: UCM6100 PSTN Detection If there are two FXO ports connected to PSTN lines, use the following settings for auto-detection. Detect Model: Auto Detect. Source Channel: The source channel to be detected.
http://arttel.ru Figure 30: UCM6100 PSTN Detection: Auto Detect If there is only one FXO port connected to PSTN line, use the following settings for auto-detection. Figure 31: UCM6100 PSTN Detection: Semi-Auto Detect Detect Model: Semi-auto Detect. Source Channel: The source channel to be detected. Destination Number: The number to be dialed for detecting.
http://arttel.ru Table 23: PSTN Detection For Analog Trunk Select "Auto Detect" or "Semi-auto Detect" for PSTN detection. Auto Detect Please make sure two or more channels are connected to the UCM6100 and in idle status before starting the detection. During the detection, one channel will be used as caller (Source Channel) and another channel will be used as callee (Destination Channel).
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http://arttel.ru setting is "All - UDP Primary". UDP Only TCP Only TLS Only All - UDP Primary: UDP is the primary transport protocol when all the other SIP transport methods are available too. All - TCP Primary: TCP is the primary transport protocol when all the other SIP transport methods are available too.
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http://arttel.ru received Fax to the default Email address in Fax setting page under web GUI->PBX->Internal Options->Fax/T.38. Note: If enabled, Fax Pass-through cannot be used. SRTP Enable SRTP for the VoIP trunk. The default setting is "No". If enabled, the local UCM6100 will automatically provide and update the local LDAP contacts to the remote UCM6100 SIP peer trunk.
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http://arttel.ru Password Enter the password to register to the trunk from the provider. This is the authentication ID for the UCM6100 to register to the trunk if Auth ID required by the provider. If not specified, the CallerID name will be sued for authentication.
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http://arttel.ru identify the trunk when listed in outbound rules, inbound rules and etc. Configure the IP address or URL for the VoIP provider server of the Host Name trunk. If enabled, the trunk CID will not be overridden by extension's CID when Keep Trunk CID the extension has CID configured.
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http://arttel.ru Configure the provider name for the VoIP trunk. This is a unique label to Provider Name identify the trunk when listed in outbound rules, inbound rules and etc. Configure the IP address or URL for the VoIP provider server of the Host Name trunk.
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http://arttel.ru Note: If enabled, Fax Pass-through cannot be used. Firmware Version 1.0.2.21 UCM6100 Series IP PBX User Manual Page 74 of 159 http://arttel.ru/shop/ip-atc/ip-ats-grandstream-ucm6102...
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http://arttel.ru to use this rule. National: Users with National or International level are allowed to use this rule. International: The highest level required. Only users with international level can use this rule. The default setting is "International". Please be aware of the potential security risks when using "Internal"...
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http://arttel.ru use this rule. International: The highest level required. Only users with international level can use this rule. This setting is used to compared with the outbound trunk's permission level when the inbound call dials out via a trunk on the UCM6100. Therefore, it's usually used only when the "Default Destination"...
http://arttel.ru matches the DID pattern, the call will be allowed to go through. Extension Voicemail Conference Room Queue Ringgroup Page Vmgroup DISA DID Features If enabled, external users calling into the UCM6100 can dial outbound Dial Trunk calls via the UCM6100 trunks by DID. The default setting is "No". Select the DID destination.
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http://arttel.ru Note: If "Public Mode" is enabled, the password is not required to join the conference bridge thus this field is invalid. If enabled, conference participant could press the * key to access the Enable Caller Menu conference bridge menu. The default setting is "No". If enabled, the calls in this conference bridge will be recorded automatically in a .wav format file.
http://arttel.ru Decrease the volume of the conference call. Decrease your volume . Increase the volume of the conference call. Increase your volume. More options. 1: List all users currently in the conference call. 2: Kick all non-Administrator participants from the conference call. 3: Mute/Unmute all non-Administrator participants from the conference call.
http://arttel.ru pressed. Configure the number of times to repeat the prompt if no DTMF input is Timeout Repeat Loops detected. When the loop ends, it will go to the timeout destination if configured, or hang up. The default setting is 3. Configure the number of times to repeat the prompt if the DTMF input is Invalid Repeat Loops invalid.
http://arttel.ru Once the IVR prompt file is successfully added to the UCM6100, it will be added into the prompt list options for users to select in different IVR scenarios. RECORD NEW IVR PROMPT In the UCM6100 Web GUI->PBX->Internal Options->IVR Prompt page, click on "Record New IVR Prompt"...
http://arttel.ru LANGUAGE SETTINGS FOR VOICE PROMPT The UCM6100 supports multiple languages in web GUI as well as system voice prompt. The following languages are currently supported in system voice prompt: English Chinese German French Arabic Italian Spanish Polish Portuguese Russian English and Chinese voice prompts are built in with the UCM6100 already.
http://arttel.ru A new language option will be displayed after successfully installed. Users then could select it to apply in the UCM6100 system voice prompt or delete it from the UCM6100. CUSTOMIZE AND UPLOAD VOICE PROMPT PACKAGE The UCM6100 provides interface from web GUI for users to customize their own voice prompts. Users could directly upload the package from web GUI.
http://arttel.ru VOICEMAIL CONFIGURE VOICEMAIL If the voicemail is enabled for UCM6100 extensions, the configurations of the voicemail can be globally set up and managed under Web GUI->PBX->Call Features->Voicemail. Table 30: Voicemail Settings Configure the maximum number of seconds for the voicemail greeting. Max Greeting The default setting is 60 seconds.
http://arttel.ru announced at the beginning of the voicemail message. The default setting is "No". If enabled, the message duration will be announced at the beginning of Announce Message Duration the voicemail message. The default setting is "No". If enabled, a brief introduction (received time, received from, and etc) of Play Envelope each message will be played when accessed from the voicemail application.
http://arttel.ru Table 31: Voicemail Email Settings If enabled, voicemails will be sent to user's Email address. The default Attach Recordings to E-Mail setting is "Yes". Fill in the "Subject:" and "Message:" content, to be used in the Email when sending to the user. The template variables are: \t: TAB ${VM_NAME}: Recipient's first name and last name...
http://arttel.ru Table 32: Voicemail Group Settings Enter the Voicemail Group Extension. The voicemail messages left to Voicemail Group Extension this extension will be forwarded to all the voicemail group members. Configure the Name to identify the voicemail group. Letters, digits, _ and Name - are allowed.
http://arttel.ru keep ringing The default setting is 30 seconds. Note: The actual ring timeout might be overridden by users if the phone has ring timeout settings as well. If enabled, users could select to use the ring group extension as the Enable Voicemail voicemail or select another extension's voicemail box as the ring group voicemail.
http://arttel.ru Figure 46: Page/Intercom Group Settings The UCM6100 has pre-configured paging/intercom feature code. By default, the Paging Prefix is *81 and the Intercom Prefix is *80. To edit page/intercom feature code, click on "Feature Codes" in the "Paging/Intercom Group Settings" dialog. Or users could go to Web GUI->PBX->Internal Options->Feature Codes directly.
http://arttel.ru The default setting is "Ring All". Select the Music On Hold class for the call queue. Music On Hold Note: Music On Hold classes can be managed from Web GUI-> PBX->Internal Options->Music On Hold. Configure whether the callers will be disconnected from the queue or not if the queue has no agent anymore.
http://arttel.ru FAX/T.38 The UCM6100 supports T.30/T.38 Fax and Fax Pass-through. It can also convert the received Fax to PDF format and send it to the configured Email address. Fax/T.38 settings can be accessed via Web GUI->PBX->Internal Options->FAX/T.38. CONFIGURE FAX/T.38 Click on "Create New Fax Extension". In the popped up window, fill the extension, name and Email address to send the received Fax to.
http://arttel.ru 6. Create or edit the extension for FXS port. Analog Station: Select FXS port to be assigned to the extension. By default, it's set to "None". Once selected, analog related settings for this extension will show up in "Analog Settings" section.
http://arttel.ru Now the Fax configuration is done. When there is an incoming Fax calling to the PSTN number for the FXO port, it will send the Fax to the Fax machine. SAMPLE CONFIGURATION FOR FAX-TO-EMAIL The following instructions describes a sample configuration on how to use Fax-to-Email feature on the UCM6100.
http://arttel.ru Figure 54: Enable Fax Detection In Analog Trunk 4. Go to UCM6100 web GUI->Basic/Call Routes->Inbound Routes page. Create a new inbound route and set the default destination to the Fax extension. Figure 55: Inbound Route To Fax Extension Firmware Version 1.0.2.21 UCM6100 Series IP PBX User Manual Page 110 of 159 http://arttel.ru/shop/ip-atc/ip-ats-grandstream-ucm6102...
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http://arttel.ru 5. Once successfully configured, the incoming Fax from external Fax machine to the PSTN line number will be converted to PDF file and sent to the Email address Faxtest@ucm6100mycompany.com as attachment. Firmware Version 1.0.2.21 UCM6100 Series IP PBX User Manual Page 111 of 159 http://arttel.ru/shop/ip-atc/ip-ats-grandstream-ucm6102...
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http://arttel.ru setting is 10 seconds. Configure the maximum amount of time permitted between digits when Digit Timeout the user is typing the extension. The default setting is 5 seconds. If enabled, during an active call, users can enter the UCM6100 hangup feature code (by default it's *0) to disconnect the call or hang up directly.
http://arttel.ru Table 38: Event List Settings Configure the name of this event list (for example, office_event_list). Please note the URI name cannot be the same as the extension name on the UCM6100. The valid characters are letters, digits, _ and -. Select the available extensions listed on the local UCM6100 to be Local Extensions monitored in the event list.
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http://arttel.ru Note: To configure LDAP sync, please go to UCM6100 web GUI->PBX->Basic/Call Routes->VoIP Trunk. You will see "Sync LDAP Enable" option. Once enabled, please configure password information for the remote peer UCM6100 to connect to the local UCM6100. Additional information such as port number, LDAP outbound rule, LDAP Dialed Prefix will also be required.
http://arttel.ru CALL FEATURES The UCM6100 supports call recording, transfer, call forward, call park and other call features via feature code. This section lists all the feature codes in the UCM6100 and describes how to use the call features. FEATURE CODES Table 39: UCM6100 Feature Codes Feature Maps Default code: #1.
http://arttel.ru callee. Default code: #72. Enter the code during active call to park the call. Options Disable Call Park Allow Caller: Enable the feature code on caller side only. Allow Callee: Enable the feature code on callee side only. Allow Both: Enable the feature code on both caller and callee.
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http://arttel.ru Configure the maximum interval (in milliseconds) between the digits input to activate the feature code. Default Extension: 700. Call Park During an active call, initiate blind transfer and then enter this code to park the call. Default Extension: 701-720. Parked Lots These are the extensions where the calls will be parked, i.e., parking lots that the parked calls can be retrieved.
http://arttel.ru Feature Maps->Call Park (Default code #72) During an active call, press #72 and the call will be parked. Parking lot number (default range 701 to 720) will be announced after parking the call. Feature Misc->Call Park (Default code 700) During an active call, initiate blind transfer (default code #1) and then dial 700 to park the call.
http://arttel.ru INTERNAL OPTIONS This section describes internal options that haven't been mentioned in previous sections yet. The settings in this section can be applied globally to the UCM6100, including general configurations, jitter buffer, RTP settings, hardware config and STUN monitor. The options can be accessed via Web GUI->PBX->Internal Options.
http://arttel.ru The default extension range assignment is: User Extension: 5000-6299 Conference Extension: 6300-6399 IVR Extension: 7000-7100 Ring Group Extension: 6400-6499 Queue Extensions: 6500-6599 VoiceMail Group Extension: 6600-6699 Note: It is recommended to keep the system assignment to avoid inappropriate usage and unnecessary issues. Configure the name for each pickup group.
http://arttel.ru Table 43: Internal Options/Hardware Config Select country to set the default tones for dial tone, busy tone, ring tone Tone Region and etc to be sent from the FXS port. The default setting is "United States of America (USA)". Advanced Settings Select country to set the On Hook Speed, Ringer Impedance, Ringer Threshold, Current Limiting, TIP/RING voltage adjustment, Minimum...
http://arttel.ru INTERNAL OPTIONS/STUN MONITOR Table 44: Internal Options/STUN Monitor Configures the IP address or URL of the STUN server to query. If not specified, STUN is disabled. The default setting is stun.ipvideotalk.com. STUN Server Valid format: [(hostname | IP-address) [':' port] The default port number is 3478 if not specified.
http://arttel.ru IAX SETTINGS The UCM6100 IAX global settings can be accessed via Web GUI->PBX->IAX Settings. IAX SETTINGS/GENERAL Table 45: IAX Settings/General Configure the port number that the IAX2 will be allowed to listen to. The Bind Port default setting is 4569. Configure the address that the IAX2 will be forced to bind to.
http://arttel.ru IAX Thread Count Configure the number of IAX helper threads. The default setting is 10. Configure the maximum number of IAX threads allowed. The default IAX Max Thread Count setting is 100. If set to "yes", the connection will be terminated if ACK for the NEW message is not received within 2000ms.
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http://arttel.ru Max Call Numbers Configure the maximum number of calls allowed for a single IP address. Configure the maximum number of unvalidated calls for all IP Max Unvalidated Call Numbers addresses. Call Number Limits Configure to limit the number of calls for a give IP address of IP range. Enter the IP address or a range of IP addresses to be considered for call number limits.
http://arttel.ru SIP SETTINGS The UCM6100 SIP global settings can be accessed via Web GUI->PBX->SIP Settings. SIP SETTINGS/GENERAL Table 48: SIP Settings/General Configure the host name or domain name for the UCM6100. Realms Realm For Digest MUST be globally unique according to RFC3261. The default setting is Authentication Grandstream.
http://arttel.ru Configure the domain in the "From:" header of the SIP message. It may From Domain be required by some providers for authentication. If enabled, the UCM6100 will add local host name and local IP to domain Auto Domain list. The default setting is "No". If enabled, requests for external domains that are not served by the Allow External Domains UCM6100 will be allowed.
http://arttel.ru Refuse Do not run session timer. Configure the maximum session refresh interval (in seconds). The Session Expire default setting is 1800. Configure the minimum session refresh interval (in seconds). The Min SE default setting is 90. Select the session refresher to be UAC or UAS. The default setting is Session Refresher UAC.
http://arttel.ru Note: The size of the uploaded ca file must be under 2MB. This is the Certificate file (*.pem format only) used for TLS connections. It contains private key for client and signed certificate for the server. This file will be renamed as "TLS.pem" automatically. TLS Cert Note: The size of the uploaded certificate file must be under 2MB.
http://arttel.ru 192.168.0.0/16 This is a global NAT setting that will affects all peers and users. The default setting is "Force rport". No: Use rport if the remote side requires it. Force rport: Force rport to always be on. Yes: Force rport to be always on and perform comedia RTP handling.
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http://arttel.ru Max Registration/Subscription Configure the maximum duration (in seconds) of incoming registration Time and subscription allowed by the UCM6100. The default setting is 3600. Min Registration/Subscription Configure the minimum duration (in seconds) of incoming registration Time and subscription allowed by the UCM6100. The default setting is 60. Configure the Music On Hold class for the channel when being put on hold.
http://arttel.ru Server User Agent Configure the user agent string for the UCM6100. Send Compact SIP Headers If enabled, compact SIP headers will be sent. The default setting is "No". If enabled, "user=phone" will be added to URI that contains a valid Add "user=phone"...
http://arttel.ru STATUS AND REPORTING PBX STATUS The UCM6100 monitors the status for Trunks, Extensions, Queues, Conference Rooms, Interfaces and Parking lot. It presents administrators the real time status in different sections under web GUI->Status->PBX Status. Figure 62: Status->PBX Status TRUNKS Users could see all the configured trunk status in this section.
http://arttel.ru System Time Current system time. The current system time is also available on the upper right of each web page. Up Time System up time since the last reboot. Idle Time System idle time since the last reboot. Boot Boot version.
http://arttel.ru SD Card will display if connected. Figure 69: System Status->Storage Usage RESOURCE USAGE When configuring and managing the UCM6100, users could access resource usage information to estimate the current usage and allocate the resources accordingly. Under Web GUI->Status->System Status->Resource Usage, the current CPU usage and Memory usage are shown in the pie chart. Figure 70: System Status->Resource Usage Firmware Version 1.0.2.21 UCM6100 Series IP PBX User Manual...
http://arttel.ru A Call Detail Record (CDR) is a data record produced by telephone exchange activities or other telecommunications equipment documenting the details of a phone call that passed through the PBX. The CDR is composed of the following data fields on the UCM6100. Start Time.
http://arttel.ru UPGRADING AND MAINTENANCE UPGRADING The UCM6100 can be upgraded to a new firmware version remotely or locally. This section describes how to upgrade your UCM6100 via network or local upload. UPGRADING VIA NETWORK The UCM6100 can be upgraded via TFTP/HTTP/HTTPS by configuring the URL/IP Address for the TFTP/HTTP/HTTPS server and selecting a download method.
http://arttel.ru Firmware File Prefix If configured, only the firmware with the matching encrypted prefix will be downloaded and flashed into the UCM6100. Firmware File Suffix If configured, only the firmware with the matching encrypted postfix will be downloaded and flashed into the UCM6100. HTTP/HTTPS User Name The user name for the HTTP/HTTPS server.
http://arttel.ru Figure 77: Upgrading Firmware Files Wait until the upgrading process is successful and a window will be popped up in the Web GUI. Figure 78: Reboot UCM6100 Click on "OK" to reboot the UCM6100 and check the firmware version after it boots up. Note: Please do not interrupt or power cycle the UCM6100 during upgrading process.
http://arttel.ru NO LOCAL FIRMWARE SERVERS For users that would like to use remote upgrading without a local TFTP server, Grandstream offers a NAT-friendly HTTP server. This enables users to download the latest software upgrades for their devices via this server. Please refer to the webpage: http://www.grandstream.com/support/firmware.
http://arttel.ru Table 65: Network Backup Configuration Enable Backup Enable the auto backup function. The default setting is "No". Account Enter the Account name on the SFTP backup server. Password Enter the Password associate with the Account on the SFTP backup server.
http://arttel.ru Note: x The uploaded backup file must be a tar file with no special characters like *,!,#,@,&,$,%,^,(,),/,\,space in the file name. x The uploaded back file size must be under 10MB. CLEANER Users could configure to clean the Call Detail Report/Voice Records/Voice Mails/FAX automatically under Web GUI->Maintenance->Cleaner.
http://arttel.ru VR Clean Threshold Specify the Voice Records threshold from 0 to 99 by using local storage status in percentage. VR Clean Time Enter 0-23 to specify the hour of the day to clean up Voice Records. Clean Interval Enter 1-30 to specify the day of the month to clean up Voice Records. All the cleaner logs will be listed on the bottom of the page.
http://arttel.ru Some typical modules for UCM6100 functions are as follows and users can turn on "notic" and "verb" levels besides "error" level. pbx: This module is related to general PBX functions. chan_sip: This module is related to SIP calls. chan_dahdi: This module is related to analog calls (FXO/FXS). app_meetme: This module is related to conference bridge.
http://arttel.ru Figure 85: PING TRACEROUTE Enter the target host in host name or IP address. Then press "Start" button. The output result will dynamically display in the window below. Figure 86: Traceroute Firmware Version 1.0.2.21 UCM6100 Series IP PBX User Manual Page 158 of 159 http://arttel.ru/shop/ip-atc/ip-ats-grandstream-ucm6102...
http://arttel.ru EXPERIENCING THE UCM6100 SERIES IP PBX Please visit our website: http://www.grandstream.com to receive the most up- to-date updates on firmware releases, additional features, FAQs, documentation and news on new products. We encourage you to browse our product related documentation, FAQs User and Developer Forum for answers to your general questions.