Grandstream Networks UCM6102 Buyer's Manual
Ucm6100 series ip pbx
Hide thumbs
Also See for UCM6102:
- User manual (308 pages) ,
- Basic configuration manual (21 pages) ,
- Quick installation manual (17 pages)
Subscribe to Our Youtube Channel
Related Manuals for Grandstream Networks UCM6102
Summary of Contents for Grandstream Networks UCM6102
- Page 1 The UCM6100 Series IP PBX Buyer’s Guide What SMBs Need to Know for Unifying Voice, Video, Data and Mobility Applications...
-
Page 2: Table Of Contents
Table of Contents Introduction A Step in the Direction of Unifying Communications Grandstream UCM6100 series IP PBX Appliance UCM6100 series Model Options Product Highlights Technical Highlights What Sets the UCM6100 series IP PBX Apart? Voice, Data, Video and Mobility Apps Voice Features Data Features Video Features Video Calling/Conferencing Video Surveillance Mobility Features Conclusion Appendix A: Questions to Ask When... -
Page 3: Introduction
• Reduces operating costs Communications technology has advanced greatly from decades ago when most leading-edge voice solutions were proprietary and • Access to wide range of advanced features and targeted at larger enterprises that could afford them. Today, VoIP applications business systems have allowed smaller businesses to gain access to big business features and applications, and Grandstream is helping • Increases productivity to facilitate that effort. IP PBXs are built based on industry open SIP standards to ensure network- and enterprise-side product and ser- • Provides reliable communi- vice interoperability. Interoperability gives SMBs the confidence that cations with local and re- the solutions they customize for their business, and choose to invest mote workers and customers in, will work together. -
Page 4: Grandstream Ucm6100 Series Ip Pbx Appliance
Grandstream has developed an SMB-targeted, feature-rich, afford- like video conferencing, able IP PBX for organizations wanting an on-premise solution. It’s IVR, fax, auto attendant, easy-to-install, maintain and requires no yearly operating expenses for additional licensing or recurring fees. When the system is pur- call routing, video chased, all the vast inherent features and applications are available surveillance, etc. to and ready to be used to help achieve business goals. improve customer service, productivity Grandstream UCM6100 series IP PBX Appliance and profitability. Grandstream’s UCM6100 series is an open source, licensing-free SMB IP PBX appliance for delivering secure and reliable voice, video, data and mobility apps. Powered by an advanced hardware platform based on Asterisk®, the UCM6100 series helps smaller organiza- tions to affordably use VoIP to increase productivity, provide better customer service, unify communications on a single platform and save money on communications costs. Open source systems ensure compliancy to SIP-based protocols meaning the IP PBX can work with a range of desktop SIP endpoints (IP phones, video cameras, etc.) as well as popular service providers, SIP trunk providers and other SIP hardware. Open source solutions also provide flexibility to easily de-... -
Page 5: Ucm6100 Series Model Options
UCM6100 Series Model Options The UCM6100 series IP PBX supports up to 500 users. Based on an- ticipated call volume/business industry/line size requirements, there are four (4) model sizes to choose from: Model Types # of Concurrent Calls Building a Premise- UCM6102 (2 FXO ports) based VoIP Solution UCM6104 (4 FXO ports) UCM6108 (8 FXO ports) 1. Purchase an IP PBX - UCM6116 (16 FXO ports) Grandstream UCM6100 series IP PBX Appliance Out-of-the-box, the UCM6100 series IP PBX comes fully equipped with robust hardware and software features required for a sophisti- 2. Select an ITSP – Determine cated phone system solution. -
Page 6: What Sets The Ucm6100 Series Ip Pbx Apart
The availability of tures like IVR. These additional fees are often the determining fac- tor on whether an SMB can afford an on-site PBX. The UCM6100 cost-effective and feature-rich series has no licensing or recurring fees - a key differentiating factor single server solutions, such against other marketplace solutions. All hardware, software features as Grandstream’s UCM6100 and functions are included. When Grandstream releases firmware series IP PBX appliance, fa- updates for the UCM6100 series, those updates are available at no charge for the life of the system. cilitates the decision of many SMBs to migrate to IP com- Auto Discovery of SIP Endpoints & Zero-Configuration Provisioning... - Page 7 Low Capital Investment and Ongoing Operating Costs Purchasing an on-site IP PBX can be a more cost-effective solution over time. While the initial investment may be slightly higher than a hosted VoIP solution, factoring the yearly recurring costs of a hosted solution is something that an on-site solution does not require. As a business grows and adds users or applications like video surveil- lance, all that is required is the purchase of SIP phones and cameras. Overall, using an IP PBX with SIP Trunking helps to reduce monthly phone bills, especially long distance charges, by allowing businesses to connect with lower cost VoIP providers. Model Types Retail Price US$ UCM6102 (2 FXO ports) $399.00 UCM6104 (4 FXO ports) $499.00 UCM6108 (8 FXO ports) $949.00 UCM6116 (16 FXO ports) $1,799.00...
-
Page 8: Voice, Data, Video And Mobility Apps
UCM6100 Series – Voice, Data, Video and Mobility Apps Cost, ease of installation and maintenance, feature content and custom application ability are key factors for determining whether or not an IP PBX is a good organizational fit. This section describes the Benefits of UCM6100 features and functions of the Grandstream VoIP appliance. Specifi- series IP PBX Appliance cally, it will convey what voice, data, video and mobility features are built-in and how businesses can customize the system to help unify • Multiple office peering communications for improved presence, company image and cus- tomer support. For video demonstrations of the IP PBX application • Ability to use SIP trunks and features and functions, click here. Analog (PSTN) trunks Voice Mobility •Video surveillance... - Page 9 • Call Forwarding • Call Retrieval • Music on Hold • Call Transfer • Voicemail • Ring Group/Hunt Group • 3-way conferencing (5 conference bridges available which each bridge supporting up to 32 attendees per bridge) • Call Queue • Call Recording – Calls are saved onto internal memory and can be accessed, played and downloaded remotely from Web UI •...
-
Page 10: Data Features
IP PBXs available.” scale teleconferencing systems for videoconferencing and employed a separate network for video surveillance monitoring, businesses Thiago Lima can easily implement SIP-based endpoint devices (phones and video cameras) to add these apps on the VoIP network along with voice IT Consultant with Brazilian-based and data. TDSiS Video Calling/Video Conferencing Having a face-to-face, real-time videoconference with a colleague, partner or customer is as easy as dialing the desktop phone. From con- ducting meetings and training sessions to collaborating with remote employees to cutting down on travel expenses, video calling is a great way for SMBs to be more productive as well as save time and money. For a low-cost, video calling/video conferencing solution, businesses can connect any SIP-based desktop videophone to the UCM6100 se- ries. Grandstream’s award-winning GXV3140 and GXV3175 IP Multi- media Phones are two options to consider for visual communications as well as accessing Web applications, social media sites and more from the desktop phone. -
Page 11: Video Surveillance
Video Surveillance The UCM6100 series helps to lower the cost and complexity of add- ing video surveillance and monitoring applications for SMBs. For asset protection to monitoring facilities from anywhere in the world, any SIP-based door phone or video camera can be connected to the IP PBX. The system automatically registers a SIP camera(s) to the IP PBX (like any SIP Phone) so businesses can view, monitor and receive alerts from any IP camera in the network, regardless of its worldwide location. A provider of assorted SIP-enabled endpoints, Grandstream has developed an extensive line of IP video cameras for a variety of busi- ness applications. From indoor and outdoor applications to night- time infrared and desktop cube cameras, Grandstream’s GXV IP video cameras can seamless integrate with the UCM6100 series for a low cost surveillance solution. With the purchase of any Grandstream camera, businesses are given, at no charge, the GSurf Pro video man- agement software that controls up to 36 cameras simultaneously. Video surveillance capabilities includes: • Create a comprehensive solution to view, monitor and receive alerts from IP cameras • Register IP cameras to the PBX Make video calls to IP cameras to view live feeds Speak through cameras with 2-way audio & video (i.e. door... -
Page 12: Mobility Features
Compatible with SIP smartphone & computer applications, including Counterpath Bria The extension is now associated with the user, not a place (the extension goes wherever they go) Supports both video and audio calls • Real-time business surveillance monitoring from anywhere in the world, manage system remotely View live video feeds and receive alerts from IP video cameras on any device (desktop videophone, video management system) with an Internet connection Grandstream GXV IP cameras uniquely offer 2-way audio capability • Mobile VoIP support with digital wireless telephones (DECT phones) Grandstream’s DP715 wireless phone can be used as an extension of a desktop phone within 150 feet indoors and up to 900 feet outdoors of the base station for added flexibility... -
Page 13: Conclusion
Conclusion Selecting an IP PBX is a business decision that is vital to an organiza- tion’s communications and productivity level. IP PBXs have evolved making it more affordable for SMBs to take advantage of the same productivity and customer service-enhancing features available to “Over the past decade, larger enterprises with more call volume and number of employees. Grandstream has grown its brand by supplying network Grandstream’s UCM6100 series IP PBX appliance has taken afford- building, affordable and ability even further. To help close the decision-making gap for SMBs that feel more suited for a self-hosted, customized VoIP solution, feature-rich SIP products. the UCM6100 series eliminates hefty licensing fees typical of other The addition of the UCM6100 IP PBX market solutions. The IP PBX is ideal for smaller organizations reaffirms our commitment to because its simplicity and ease of management requires no on-site IT be a complete SIP business personnel. The system can be managed remotely, all hardware and... -
Page 14: Appendix A: Questions To Ask When Purchasing An Ip Pbx
Appendix A: Questions to Ask When Purchasing an IP PBX When shopping for an IP PBX, consider asking these key questions to brand sales representative(s): • What is the procurement process? Can the IP PBX be purchased directly online through a distributor? Does a reseller need to purchase and install the system? • What is the installation process? How many steps does it take to get the IP PBX up and running? How much of the process is automatic versus manual? • When adds, moves and changes are required based on business fluctuations, what is the provisioning process for making those changes with endpoint devices and features? • When firmware updates are available from the manufacturer, what is the process for being notified and for completing the updates? • What voice and video codecs are supported? • How many lines, stations and concurrent calls are supported? • What location considerations need to be addressed when in- stalling the VoIP system? Is the system rack mounted, desktop or wall mounted? How many systems can be daisy-chained for increased capacity? - Page 15 • If new business locations are added throughout the world, does that require a new IP PBX at that site? What hardware/software is required to get the new location up and running? • How scalable is the system? • Are there online videos available from the IP PBX vendor to ex- plain the set-up, maintenance and features of the VoIP system? • What are the warranty terms? • How does the IP PBX support feature and application customiza- tion? • What third party products (SIP endpoints, SIP trunk providers, etc.) have been tested with the IP PBX? Is this vendor proved to have wide interoperability with other IP solutions in the indus- try? • Does the vendor have certifications from key service providers assuring the IP PBX is interoperable with their network offer- ings? • What independent review sites have provided a written assess- ment of the IP PBX? • How long has the vendor been in the marketplace? What other IP solutions do they provide? Asterisk is a registered trademark of Digium • What are the get-started costs associated with purchasing the IP PBX? What features are included in the base price? Are there licensing fees for features like IVR? Are there any other recur- ring costs to consider? Are firmware updates included at no charge? • What is the system recovery process in the event of a power outage? The information in this document is for informa- • What customer service options are available with questions? tional purposes only and is subject to change by Grandstream Networks without notice. • What security protocols are available with the IP PBX? ©2013 Grandstream Networks, Inc. All rights reserved. All other trademarks, service marks, registered trademarks or registered service marks are the property of their respective owner.
Need help?
Do you have a question about the UCM6102 and is the answer not in the manual?
Questions and answers