Call Recording - Grandstream Networks UCM6102 User Manual

Blacklist Remove
Call Pickup on Ringing
Pickup Extension
Direct Dial Voicemail Prefix

CALL RECORDING

The UCM6100 allows users to record audio during the call. If "Auto Record" is turned on for an extension,
ring group, call queue or trunk, the call will be automatically recorded when there is established call with
it. Otherwise, please follow the instructions below to manually record the call.
1. Make sure the feature code for "Audio Mix Record" is configured and enabled.
2. After establishing the call, enter the "Audio Mix Record" feature code (by default it's *3) followed by #
or SEND to start recording.
3. To stop the recording, enter the "Audio Mix Record" feature code (by default it's *3) followed by # or
SEND again. Or the recording will be stopped once the call hangs up.
Firmware Version 1.0.7.11

Default Code: *41.

To remove a number from current blacklist for inbound route,
dial *41 and follow the voice prompt to remove the number.

Default Code: **.

To pick up a call for any extension xxxx, enter the code
followed by the extension number xxxx.

Default Code: *8.

This code is for the pickup group which can be assigned for
each extension on the extension configuration page.

If there is an incoming call to an extension, the other
extensions within the same pickup group can dial *8 directly to
pick up the call.

Default Code: *

This code is for the user to directly dial or transfer to an
extension's voicemail.

For example, directly dial *5000 will have to call go into the
extension 5000's voicemail. If the user would like to transfer
the call to the extension 5000's voicemail, enter *5000 as the
transfer target number.
UCM6100 Series IP PBX User Manual Page 180 of 233