The call report will display as the following figure shows.
Users could perform the following operations on the call report.
Sort
Click on the header of the column to sort by this category. For example, clicking on "Start Time" will
sort the report according to start time. Clicking on "Start Time" again will reverse the order.
Download Records
On the bottom of the page, click on "Download Records" button to export the report in .csv format.
Delete All
On the bottom of the page, click on "Delete All" button to remove all the call report information.
Play/Download/Delete Recording File (per entry)
If the entry has audio recording file for the call, the three icons on the most right column will be
activated for users to select. In the following picture, the second entry has audio recording file for the
call.
Click on
to play the recording file; click on
on
to delete the recording file (the call record entry will not be deleted).
DOWNLOADED CDR FILE
The downloaded CDR (.csv file) has different format from the web UI CDR. Here are some descriptions.
Call From, Call To
Firmware Version 1.0.7.11
Figure 115: Call Report
Figure 116: Call Report Entry with Audio Recording File
UCM6100 Series IP PBX User Manual
to download the recording file in .wav format; click
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