Diagnostics Enabled - Polycom SpectraLink 8020 Administration Manual

Diagnostics Enabled

PN: 1725-36038-001-L.doc
Diagnostics is used to evaluate the overall quality of the link between
the handset, AP, and infrastructure side equipment, such as IP PBX,
SpectraLink 8000 SVP Server, and gateways. Unlike
Diagnostics is used while the functional code is running, and during a
call.
When Diagnostics is enabled in the
display diagnostic screens any time it is in active mode.
The display of information is instigated, when in call, by pressing the
Nav ◄ or Nav ► key. Only one of the six diagnostic screens listed
below can be shown at a time. Pressing the
will cycle through the various diagnostics screens and the normal off-
hook (IP-PBX) display. The numeric icon at the top of the display
indicates what screen number is being displayed. For example: The
first time the Nav key is pressed, the
six diagnostics screens are displayed. The next time it is pressed, the
icon is shown, and the next of six diagnostics screens are displayed.
The counters will be cycled through in this fashion until there are no
more counters to be displayed. After all the diagnostics screens have
been displayed, the screen returns to the normal off-hook IP-PBX
screen.
The information provided by
Screen 1
• Missed receive packet count since power up (MissedRcvCnt)
• Missed transmit packet count since power up (MissedXmtCnt)
• Receive retry count since power up (RxRetryCount)
• Transmit retry count since power up (TxRetryCount)
M i s s e d R c V C n t
M i s s e d X m T C n t
R x R e t r y C O u n t
T x R e t r y C O u n t
Admin menu, the handset can
Nav keys multiple times
1 icon is shown, and the first of
Diagnostics includes:
n n n n n
n n n n n
n n n n n
n n n n n
Diagnostic Tools
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