Polycom SpectraLink 8020 Administration Manual page 115

Message Description
Erasing Memory Handset has determined that a
download should occur and is erasing
the current software from memory.
Files Too Big Handset software download files are
incorrect or corrupted.
Flash Config Error Handset internal configuration is
corrupt.
Initializing ... The handset is performing power-on
initialization.
Initializing SIP The handset is performing a power-on
initialization of the SIP application. The
phone is initializing its data structures
and attempting to access the SIP
TFTP server and download the SIP
configuration files.
Internal Err. # # The handset has detected a fault from
which it cannot recover.
Invalid Usr/Pwd When WPA2-Enterprise or Cisco FSR
is selected, the handset failed to
connect due to incorrect device
credentials or unavailability of
authentication server. If the error is
because of the incorrect device
credentials then the username or
password doesn't match with those
configured on the authentication
server.
Multiple GW Res More than one SpectraLink 8000 SVP
Server has responded.
Multiple SVP Reg y...y = SVP IP address
yyy.yyy.yyy.yyy Handset received responses from
multiple SVP Servers; displays IP
address of one responding SVP
Server.
PN: 1725-36038-001-L.doc
Action
None. When the progress bar fills the
display line the erase operation is
complete.
Do not turn the handset off during this
operation.
Download new software from the
Polycom website per Software
Maintenance.
Perform "Restore Defaults" operation
via administrator menus (or re-program
with Configuration Cradle).
None. This is informational only.
None. This is informational only.
Record the error code so it can be
reported.
Turn the handset off then on again.
If error persists, try registering a
different handset to this telephone port.
If error still persists, contact Polycom
Technical Support and report the error.
Verify that the required credentials
{username, password} are created on
the authentication server and should
match the handset. This may also
happen when the authentication server
is not reachable while doing the EAP
authentication. Make sure the
authentication server is active and
reachable from the WLAN access
points/controller at all times.
Caused by two or more handsets
sharing the same IP address. Assign
unique IP addresses to each handset.
This can happen if the handset has
been reconfigured to use a different
SVP server and then powered on
before the previous server has had time
to determine that the handset is no
longer connected to it. The problem
should go away after about 30 seconds.
Troubleshooting
115