Polycom SpectraLink 8020 Administration Manual page 116

SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP
Message Description
Must Upgrade Handset software is incompatible with
SW! hardware.
Net Busy x...x = AP MAC address.
xxxxxxxxxxxx Handset cannot obtain sufficient
bandwidth to support a call; displays
MAC of failing AP.
No 802.11a Sub- 'a' radio selected but no sub-bands are
bands Enabled enabled
No 802.11 Sub- 'b/g radio selected but no sub-bands
bands Enabled are enabled
No APs Heard The handset is unable to hear
beacons/probes from any AP in the
network in site survey mode.
No DHCP Server Handset is unable to contact the
DHCP server.
No ESSID Attempted to run Site Survey
application without an ESSID set.
No Func Code Handset software download files are
incorrect or corrupted.
No Host IP The handset is configured for "static
IP" (as opposed to "use DHCP") and
no valid host IP address (the handset's
IP address) has been entered.
No IP Address Invalid IP.
No Net Access Cannot authenticate / associate with
AP.
No Net Found This indicates that the handset cannot
No APs find any access points and has no
additional information to display as to
why. Possible problems are
enumerated below.
No radio link.
No ESSID: Auto-learn not supported
(or) incorrect ESSID.
AP does not support appropriate data
rates.
Out of range.
116
Action
Download new software from the
Polycom website per Software
Maintenance.
Try the call again later.
Configure 'a' radio sub-bands from
Admin menus
Configure 'b/g' radio sub-bands from
Admin menus
Verify that network is properly configured and the
handset is able to hear beacons from the AP.
Check that DHCP is operational and
connected to WLAN or use Static IP
configuration in the handset.
Let handset come completely up.
Statically configure an ESSID in the
Admin menu.
Reconfigure the handset to gain access
to the WLAN and download new code.
Enter a valid IP address in the
configuration settings or change to "use
DHCP."
Check the IP address of the handset
and reconfigure if required.
Verify the AP configuration.
Verify that all the WEP settings in the
handset match those in the APs.
Verify that the AP is turned on.
Verify the ESSID of the wireless LAN
and enter or Autolearn it again if
required.
Check the AP configuration against
Configuration Guide for AP.
Try getting closer to an AP. Check to
see if other handsets are working within
the same range of an AP. If so, check
the ESSID of this handset.
PN: 1725-36038-001-L.doc