Polycom SpectraLink 8020 Administration Manual page 118

SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP
Message Description
No SVP Response y...y = SVP Server IP address.
yyy.yyy.yyy.yyy Handset has lost contact with the SVP
Server.
No SVP Server Handset can't locate SpectraLink 8000
SVP Server.
SpectraLink 8000 SVP Server is not
working.
No LAN connection at the SpectraLink
8000 SVP Server.
No SVP Server Handset unable to perform DNS
No DNS Entry lookup for SVP Server, server had no
entry for SVP Server.
No SVP Server Handset unable to perform DNS
No DNS IP lookup for SVP Server, no IP address
for DNS server.
No SW Found A required software component has
not been identified.
No TFTP The handset could not get the TFTP
Response server to respond.
No WPA This error only appears when the
PassPhrase Admin Menus are exited. The handset
is configured for WPA-PSK or WPA2-
PSK and no pass phrase or shared
key has been entered.
Not Installed! A required software component is
missing.
Press END The far end of a call has hung up.
118
Action
This may be caused by bad radio
reception or a problem with the
SpectraLink 8000 SVP Server. The
handset will keep trying to fix the
problem for 20 seconds, and the
message may clear by itself. If it does
not, the handset will restart. Report this
problem to the system administrator if it
keeps happening.
IP address configuration of SpectraLink
8000 SVP Server is wrong or missing.
Check error status screen on
SpectraLink 8000 SVP Server.
Verify SpectraLink 8000 SVP Server
connection to LAN.
The network administrator must verify
that a proper IP address has been
entered for the SVP Server DHCP
option 151.
The network administrator must verify
proper DHCP server operation.
Check that the handset license type has
a corresponding entry in the
slnk_cfg.cfg file.
Check that the pd11sid.bin and
pi110000.bin entries exist in under this
license type in the slnk.cfg.cfg file.
The handset will continue to boot
without checking if its current code is
the latest available. Check that the
TFTP server is operational. If the
Wireless Telephone is using DHCP,
check that the DHCP options are set
correctly.
Enter the pass phrase or pre-shared
key and restart the handset
Check that all required software files
are on the TFTP server, if over-the-air
downloading is being used. If the error
repeats, contact Polycom Technical
Support.
Hang up the near end.
PN: 1725-36038-001-L.doc