Polycom SpectraLink 8002 User Manual
Wireless telephone and accessories session initiation protocol (sip)
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Also See for SpectraLink 8002:
- Quick reference manual (72 pages) ,
- Specifications (2 pages) ,
- Administration manual (29 pages)
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Summary of Contents for Polycom SpectraLink 8002
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Page 1: User Guide
SpectraLink 8002 Wireless Telephone and Accessories User Guide Session Initiation Protocol (SIP) April 2008 Edition 1725-36027-001 Version B... - Page 2 Polycom personnel and customers. The LinkPlus drawings and specifications contained herein Link are the property of Polycom and shall be neither NetLink reproduced in whole or in part without the prior written approval of Polycom, nor be implied to...
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Page 3: About This Guide
SpectraLink 8002 Wireless Telephones. As well, be sure to read the Parts List and Safety sections in this guide before you set up and use the SpectraLink 8002 Wireless Telephone. This information can also be found at http://www.spectralink.com/resources/manual_netlink.jsp. -
Page 4: Customer Support
SpectraLink 8002 Wireless Telephone User Guide Customer Support Polycom wants you to have a successful installation. If you have questions please contact our Customer Support Hotline at (800) 775-5330. The hotline is open Monday through Friday, 6 a.m. to 6 p.m. Mountain time. -
Page 5: Table Of Contents
Icons and Conventions...............4 Getting Started .................9 SpectraLink 8002 Wireless Telephone Overview ......9 Parts List.....................10 Battery Packs..................10 Installing the Charger...............12 Features of your SpectraLink 8002 Wireless Telephone....13 The Handset Display ..............15 Handset Modes ................17 Handset Icons ................18 Softkeys..................19 Menus ...................21 Using the Navigation Keys............23 Alphanumeric Dialing..............24... - Page 6 SpectraLink 8002 Wireless Telephone User Guide Phone Options ................28 System Info...................29 Using the Basic Features of Your SpectraLink 8002 Wireless Telephone ................31 Turn the handset on..............32 Turn the handset off ..............32 Unlock the keypad ..............32 Lock the keypad ................32 Place a call ..................32 Answer a call ................33...
- Page 7 Contents Transfer a call (consulted)............39 Transfer a call to another call already on Hold ......40 Listen to voicemail ..............40 Activate a registered OAI application on an OAI server ..40 Charger Options..............41 Overview ..................41 Desktop Charger ................42 Indicator light ................42 Charging indicator..............42 Charge Complete ................42 Dual Charger ..................43 Indicator light ................43...
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Page 9: Getting Started
Each handset may have multiple sets of credentials to identify itself by current user. The SpectraLink 8002 Wireless Telephone is a lightweight, durable handset specifically designed for mobile workplace use within a facility using SIP and an 802.11 wireless LAN. The handsets are to be used on-premises;... -
Page 10: Parts List
SpectraLink 8002 Wireless Telephone User Guide Parts List The following components are included in your SpectraLink 8002 Wireless Telephone package: • SpectraLink 8002 Wireless Telephone • Battery Pack model BPE101 • Desktop Charger model DCE101 [or] Dual Charger model DCE201 •... - Page 11 Push the top of the Battery Pack until it snaps into place. You should not have to force it against the handset. The Battery Pack for the SpectraLink 8002 Wireless Telephones has a rounded shape and is black, catalog number BPE101. Use only this model Battery Pack in the SpectraLink 8002 Wireless Telephone.
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Page 12: Installing The Charger
SpectraLink 8002 Wireless Telephone User Guide Installing the Charger Your SpectraLink 8002 Wireless Telephone is packaged with one of two Charger models. The Desktop Charger will charge a single handset with an installed Battery Pack. The Dual Charger will charge the handset and a spare Battery Pack. -
Page 13: Features Of Your Spectralink 8002 Wireless Telephone
Getting Started Features of your SpectraLink 8002 Wireless Telephone 1. Earpiece — Delivers audio to the ear. 2. Display — Offers a top row of icons showing the status of the handset, two 16-character lines of text and a bottom row for available softkey labels. - Page 14 SpectraLink 8002 Wireless Telephone User Guide 5. Microphone — Sensitive microphone transmits voice accurately and without distortion. 6. Battery contacts —Located along the bottom edge, the battery contacts enable the handset to be charged in the Desktop Charger and in the front slot of the Dual Charger. They should be kept clean and free of debris.
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Page 15: The Handset Display
Row 6 displays available softkeys. Alphanumeric The SpectraLink 8002 Wireless Telephones support a two to four line display of up to 19 alphanumeric characters. Display information provided by the proxy server when the handset is off-hook, such as calling party identification, will be processed and put on the handset display. -
Page 16: Signal Strength
SpectraLink 8002 Wireless Telephone User Guide Signal strength The signal-strength icon indicates the strength of the signal from the AP and can assist the user in determining if the handset is moving out of range. It is always present on the display in the upper left corner. -
Page 17: Handset Modes
Getting Started Handset Modes Standby mode (on-hook) In standby mode, the handset is waiting for an incoming call or for the user to place an outgoing call. The extension number is shown on the display and there is no dial tone. In this mode, the handset is conserving battery power and wireless LAN bandwidth. -
Page 18: Handset Icons
SpectraLink 8002 Wireless Telephone User Guide Handset Icons Indicator Function The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out-of-range. The voicemail icon is activated when a new voicemail message is received if the feature is supported by the proxy server. -
Page 19: Softkeys
Getting Started Softkeys Softkey functions change as the state of the handset changes. Softkeys are displayed only when they are available to be activated. Softkeys make usual PBX functions available on the handset. For example, a call may be placed on hold, the handset may be muted, and a second line may be activated for an outgoing call or a second call on the same line may be answered. - Page 20 SpectraLink 8002 Wireless Telephone User Guide Softkey Name Displayed during… Press to… Mute Toggle muting In an active call. Toggle audio transmission to the far end. The line status shows * when not muted or x when muted. Power up registration if...
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Page 21: Menus
Getting Started Menus Menus are lists of options that appear when its activation key is pressed. There are five menus: Line, Favorites, Function (FCN), MENU display, and Standby. Line menu The Line menu allows you to activate a call on a selected line or to view the status of lines. -
Page 22: Favorites Menu
SpectraLink 8002 Wireless Telephone User Guide are participating in a voice call on another line. If the (resume) Rsme softkey is pressed to activate a call on a newly selected line, any previous active call is placed on hold status. -
Page 23: Using The Navigation Keys
Getting Started Items on this menu are accessible through navigation and selection keys or through short-cut keys as displayed with the menu items. OAI functions are automatically added as items at the end of this menu when defined on an OAI server. MENU display Pressing the key from the active mode displays options... -
Page 24: Alphanumeric Dialing
SpectraLink 8002 Wireless Telephone User Guide Alphanumeric Dialing The carat ( ) indicates the insertion point for the next character. Up to 80 characters may be entered with automatic scrolling. While in alphanumeric mode, alphabetic characters can be entered by repeatedly pressing the 1 through 9 keys. -
Page 25: Customizing Your Spectralink 8002 Wireless Telephone
Customizing your SpectraLink 8002 Wireless Telephone When the handset is in standby mode (on but not in use), press and briefly hold to display the standby menu which allows you to set user options. Check with your system administrator for specific features supported by your handset. -
Page 26: Lock Keys
SpectraLink 8002 Wireless Telephone User Guide Standby Menu Items Level Level Level Auxiliary Ring 1 [same as Telephone Ring] Auxiliary Ring 2 Phone Options Noise Mode *Normal High Severe Key Tones *Enable Tones Disable Tones Warning Tones *Enable warnings Disable warnings... - Page 27 Customizing Your SpectraLink 8002 Wireless Telephone Telephone Ring Telephone Ring allows the user to set a distinctive ring style, volume and sequence. Select from an audible ring or a vibrate-only ring or a vibrate ring along with or followed by an audible ring.
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Page 28: Phone Options
SpectraLink 8002 Wireless Telephone User Guide Phone Options Noise Mode Provides options that describe the noise level in your environment. Changing this mode to adjusts the handset’s High Severe microphone and in-ear speaker volume to account for background noise. Select for most office environments;... -
Page 29: System Info
Customizing Your SpectraLink 8002 Wireless Telephone System Info Phone IP Addr Displays the IP address currently assigned to the handset. Server IP Addr Displays the IP address of the SpectraLink OAI Server (if installed). Firmware Version Displays the software version running the handset. The MAC address is the hardware identification number and is set at the factory. -
Page 31: Using The Basic Features Of Your Spectralink 8002 Wireless Telephone
Set and clear Do Not Disturb • Redial last number dialed • Adjust headset volume • End the call The SpectraLink 8002 Wireless Telephone requires the infrastructure of your facility to operate. Contact your system administrator if you have questions about your facility’s boundaries. 1725-36027-001_B.doc... -
Page 32: Turn The Handset On
SpectraLink 8002 Wireless Telephone User Guide Turn the handset on Press and hold the key until two chirps sound. Turn the handset off Press and hold the key. One chirp will sound. If you are in a call, hang up first, then turn off the handset. -
Page 33: Answer A Call
Using the Basic Features of Your SpectraLink 8002 Wireless Telephone Answer a call When the handset rings, the line’s icon will flash and row 2 will display the line number and your dial number. Row 4 will display (From) and the caller ID of the incoming call. -
Page 34: Mute/Unmute A Call
SpectraLink 8002 Wireless Telephone User Guide Example: Line 1 [your dial number] =Fr: [caller ID] Rsme Mute Mute/Unmute a call Press the softkey. When the handset is muted, an x character Mute replaces the asterisk ( ). Press the softkey again to restore audio Mute pickup. -
Page 35: Clear Forwarding On A Line
Using the Basic Features of Your SpectraLink 8002 Wireless Telephone Clear forwarding on a line 1. Press + [the line number], LINE 2. Press the softkey and enter the forwarding destination. 3. Press the softkey again. Do Not Disturb (reject all incoming calls) Press . -
Page 36: Turn On The Backlight
SpectraLink 8002 Wireless Telephone User Guide Turn on the backlight The backlight comes on when any key is pressed or when there is an incoming call, and stays on for 10 seconds. It turns off if another key is not pressed within that period. -
Page 37: Using The Advanced Features Of Your Spectralink 8002 Wireless Telephone
Using the Advanced Features of Your SpectraLink 8002 Wireless Telephone This chapter provides operating instructions for the advanced features of the SpectraLink 8002 Wireless Telephone. This chapter contains instructions on: • Multiple line appearances • Using the Favorites menu •... -
Page 38: Place A Call On A Different Line
SpectraLink 8002 Wireless Telephone User Guide one. The asterisk ( ) on row 4 indicates that audio is currently flowing for call one. Line 1 [your dial number] *Fr: [caller ID of caller] =To: [number you dialed] Hold Mute Place a call on a different line 1. -
Page 39: Transfer A Call (Blind)
Using the Advanced Features of Your SpectraLink 8002 Wireless Telephone Line 1 [your dial number] *Fr: [caller ID] Hold Mute 1. To view the caller ID of the incoming call without interrupting the active call, press + [the line number]. The display now shows... -
Page 40: Transfer A Call To Another Call Already On Hold
SpectraLink 8002 Wireless Telephone User Guide 2. Press the digits for the number to which you wish to transfer the call or press the softkey and select an entry from the Favorites Favr menu. 3. Press to establish a second call. -
Page 41: Charger Options
Charger Options Overview The SpectraLink 8002 Desktop Charger is a one-slot charger designed to charge the SpectraLink 8002 Wireless Telephone with the BPE101 Battery Pack. The SpectraLink 8002 Dual Charger has two charging slots. The front slot charges the handset with an installed Battery Pack, the rear slot charges a spare Battery Pack. -
Page 42: Desktop Charger
The indicator light will not come on when the slot is empty, when the SpectraLink 8002 Wireless Telephone is improperly seated, or when the Desktop Charger has no power applied. Charging indicator... -
Page 43: Dual Charger
Charger slot facing forward. If the handset is placed correctly, the red indicator light will come on. The indicator light will not come on when the slot is empty, when the SpectraLink 8002 Wireless Telephone is improperly seated, or when the Desktop Charger has no power applied. -
Page 44: Charging Indicator
SpectraLink 8002 Wireless Telephone User Guide Charging indicator While the handset is charging in standby mode, it will display its extension number and The battery icon will show Charging…. charging progress. The handset is fully operational and will ring if called. -
Page 45: Important Notes About Chargers And Battery Packs
Charger Options Important Notes about Chargers and Battery Packs • Chargers operate in a 50° to 85° F (10° to 30° C) environment. Do not expose them to freezing temperatures or direct sunlight. • Do not place anything in the charger other than the handset. You might damage the contacts. -
Page 47: Safety Information
Safety Information WARNING: SpectraLink products contain no user-serviceable parts inside. Refer servicing to qualified service personnel. WARNING: Changes or modifications to this equipment not approved by SpectraLink Corporation may cause this equipment to not comply with part 15 of the FCC rules and void the user’s authority to operate this equipment. -
Page 48: Cleaning And Drying The Handset
SpectraLink 8002 Wireless Telephone User Guide The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the air contains chemicals or particles, such as grain, dust or metal powders, and any other area where you would normally be advised to turn off your vehicle engine. -
Page 49: Electromagnetic Interference/Compatibility
Safety Information Electromagnetic Interference/Compatibility Nearly every electronic device is susceptible to electromagnetic interference (EMI) if inadequately shielded, designed or otherwise configured for electromagnetic compatibility. Facilities To avoid electromagnetic interference and/or compatibility conflicts, turn off your radio product in any facility where posted notices instruct you to do so. -
Page 50: Use While Driving
SpectraLink 8002 Wireless Telephone User Guide from external RF energy. Your physician may be able to assist you in obtaining this information. Use While Driving Check the laws and regulations on the use of radio products in the area where you drive. Always obey them. When using the radio product while driving, please: •... - Page 51 Safety Information SAR limit set by the FCC is 1.6W/kg. Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power level in all tested frequency bands. Although the SAR is determined at the highest certified power level, the actual SAR level of the phone while operating can be well below the maximum value.
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Page 53: Index
Index IP address phone ..............29 server ..............29 Battery Pack capacity ...............10 low battery ............10 Menus removal ...............10 replacement............10 list of ..............21 warnings..............11 navigation in ............23 Characters Options description............24 display contrast ...........28 Chargers, important notes ........45 key tones .............28 Customer Support Hotline ........4 keypad autolock ..........28 lock keys .............26 noise mode ............28...