Polycom SpectraLink 8020 User Manual
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Polycom SpectraLink 8020 User Manual

Wireless telephone and accessories
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SpectraLink 8020/8030
Wireless Telephone
and Accessories

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Summary of Contents for Polycom SpectraLink 8020

  • Page 1 SpectraLink 8020/8030 Wireless Telephone and Accessories...
  • Page 2 SpectraLink 8020 Wireless Telephone SpectraLink 8020 Volume Volume down Headset Softkeys jack NavOK START Nav keys PQRS WXYZ LINE Function key LINE (FCN) Microphone...
  • Page 3 SpectraLink 8030 Wireless Telephone SpectraLink 8030 Volume Volume down Headset Softkeys jack TALK NavOK START Nav keys PQRS WXYZ LINE Function key LINE (FCN) Microphone...

  • Page 4: Trademark Information

    Polycom and shall be neither reproduced in whole or in part without the prior written approval of Polycom, nor be implied to grant any license to make, use, or sell equipment manufactured in accordance herewith.

  • Page 5: About This Guide

    INTRODUCTION Your SpectraLink 8020/8030 Wireless Telephone uses radio wave tech- nology to send and receive voice transmissions. It is designed to oper- ate like a cell phone. However, the handset uses the private telephone system installed in your facility and will not operate outside the area covered by this system.

  • Page 6: Table Of Contents

    TABLE OF CONTENTS THE HANDSET ................8 Modes of Operation ................8 Menu Navigation .................8 Shortcut Keys ..................9 Handset Displays ..................9 Status Bar Indicators ................10 Softkey Labels ...................12 GETTING STARTED ..............15 Basic Handset Operation Summary ...........15 ADVANCED FEATURES ............21 Facility-Specific Features ..............21 The Config Menu ................21 Toggle Options ................22...
  • Page 7 ACCESSORIES .................33 Battery Packs ..................33 Notes on Battery Packs ..............34 Charger Models ..................34 Charging Status ................35 Single Charger ..................36 Dual Charger ..................37 Quad Charger ..................38 Carrying Options ................39 Headsets ....................39 HANDSET ADMINISTRATION ..........40 FAQs ....................40 Specifications ...................43 INDEX ..................45 CARE OF YOUR HANDSET ............47...

  • Page 8: The Handset

    THE HANDSET Modes of Operation Your handset has five modes of operation: Mode Description Standby The handset is not in a call or messaging. Active A call is coming in, a call is being dialed or the handset is in a call or messaging. Config menu User preferences are being accessed in the Config Menu...

  • Page 9: Shortcut Keys

    The navigation keys (Nav keys) just below the softkeys are used to navi- gate through menu options. These are referred to in this guide as NavOK , and to select. Shortcut Keys When a menu is displayed, a shortcut key may be displayed on the right edge of the menu line.

  • Page 10: Status Bar Indicators

    information, and softkeys that have been programmed by your system administrator. Press to scroll to additional softkey sets. Status Bar Indicators Indicator Function The signal-strength icon indicates the strength of the signal and can assist the user in determining if the handset is moving out of range.
  • Page 11 Indicator Function Telephone ring icon. A regular telephone call is coming in. Messaging ring icon. A call is coming in from a Messaging application. The PTT ring icon. A PTT call is coming in. The priority PTT ring icon. A call is coming in on the priority PTT channel.

  • Page 12: Softkey Labels

    Indicator Function The download icon indicates that the handset is downloading code. This icon only appears while the handset is running the over-the-air downloader. It appears to the right of the signal strength icon in the same location as the voicemail icon. Location Service (RTLS) is enabled.
  • Page 13 Label Description Action Cncl Cancel Returns to the previous menu display without saving any data that might have been entered. Delete Deletes the character to the left of the cursor. Finished Exits a list when more than one Done selection is possible. Edit Edit Opens an editing window so you can...
  • Page 14 Label Description Action Redl Redial Displays a list of the last 10 numbers dialed. Save Save Saves the current entry to the phonebook. From the speed-dial assignment display, opens the phonebook listing for assigning a phonebook entry to a speed-dial key. Spdl Speed-dial Opens the list of speed-dial...

  • Page 15: Getting Started

    GETTING STARTED Your SpectraLink 8020/8030 Wireless Telephone is designed for full mobility within the workplace and operates much like a cell phone. It also interfaces with the telephone system at your workplace and incor- porates advanced telephony features. This section covers the basic functions available in every facility.
  • Page 16 If you want to Then Turn handset off Press and hold the key. One chirp will sound. If you are in a call, hang up first, then turn off the handset. Unlk Unlock the keypad Press the softkey, then , to unlock the keypad.
  • Page 17 If you want to Then Dial a number Once you hear a dial tone, press the number keys to dial the number. Predial a number From standby mode, press the keypad to enter up to 28 numbers. Then dial the call by START NavOK Spkr...
  • Page 18 If you want to Then Answer a call on a If you are on a call and hear subdued second line ringing, a call is coming in on a second line. The line number on the display may be flashing. To answer this call, put your first LINE call on hold and press the key, then the...
  • Page 19 If you want to Then Mute Mute the Press the softkey. microphone End the call Press the key. Be sure to do this at the end of each call to return to the standby mode. Prof Press the softkey and use the keys Change the profile to select a new profile while in standby...
  • Page 20 If you want to Then Use message alerts If programmed in your facility, message alerts may be activated by pressing the designated softkey assigned by the system administrator. Press the key to scroll through the softkey sets. In certain messaging applications, the back-arrow/asterisk (<...

  • Page 21: Advanced Features

    ADVANCED FEATURES Facility-Specific Features Press the key while off-hook or in a call to display the the softkeys programmed for advanced telephony features such as transfer, confer- ence, and voicemail. The features may be activated by pressing the cor- responding shortcut key. Contact your system administrator for more information about custom features available in your facility.

  • Page 22: Toggle Options

    Toggle Options Some menu options that have only two possibilities operate on a toggle basis. The current setting is shown on the second row of the display, NavOK called the info line. Highlight the option and press to toggle Ring in Headset between the settings.

  • Page 23: Changing Ring Settings

    Changing Ring Settings To change the ring tone or any other ring setting for any profile, go to User Profiles Ring Settings and select the profile. Select and then select Telephone Message Alerts for standard phone calls or one of the for text messages.

  • Page 24: Config Menu Options

    Config Menu Options Lock Keys User Profiles Silent Vibrate Loud Set as Active Telephone Soft Ring Settings Message Alert 1 Custom Noise Mode Message Alert 2 Ring in Headset Ring in Speaker Ring Cadence Warning Tones Ring Tone Key Tones Ring Volume Push-to-talk Vibrate Cadence...
  • Page 25 continued from previous page Phone Settings Extension Info Extension Number Keypad Autolock Extension Name Display Contrast Use Hearing Aid Use No Hearing Aid Startup Song Play/Inhibit Predial Enable/Disable Push-to-talk Default Channel Subscribed Channels PTT Audio Volume PTT Tone Volume System Info Phone IP Address SVP IP Address Firmware Version...

  • Page 26: Data Entry And Editing

    Data Entry and Editing Enter numbers by pressing the buttons on the keypad. The blinking underscore identifies the current cursor position. When entering alpha- CAPS/caps numeric strings, the softkey will appear and may be pressed to toggle between upper and lower-case letters. Enter letters by repeat- edly pressing the corresponding key until the desired letter displays on CAPS the screen.

  • Page 27: Speakerphone

    Speakerphone Your system administrator can enable or disable the speakerphone mode. If the speakerphone is enabled, it is activated by pressing the Spkr Spkr softkey. Press the softkey again to end speakerphone mode. The audio then transfers to the handset earpiece. When speakerphone Spkr mode is disabled, will not appear as a softkey label.

  • Page 28: Phonebook

    Phonebook The phonebook in your SpectraLink 8020/8030 Wireless Telephone can store up to 20 user-defined numbers. Open the phonebook list by press- Phbk Save ing the softkey from the standby mode or by pressing the softkey during predial. You may add, delete, or edit a phonebook entry, open the speed-dial list or start a call from the phonebook.

  • Page 29: Phonebook Edit Entry Options

    Return to Press the softkey or phonebook list Speed-Dial The SpectraLink 8020/8030 Wireless Telephone can assign up to 10 speed-dial keys to numbers entered into the phonebook. Spdl Open the speed-dial list by pressing the softkey from standby mode. If programmed, the first item on this list is the system-wide speed-dial number set by the system administrator.
  • Page 30 You may also use the keys to highlight a number or listing and then START Spkr Exit press or the softkey to dial the number. The softkey returns you to the standby mode. A phonebook entry may be assigned to a speed-dial key from the speed- dial list.

  • Page 31: Push-To-Talk (Ptt)

    Push-to-talk (PTT) The PTT feature allows SpectraLink 8030 Series Wireless Telephones to operate in a group broadcast mode that allows the handsets to behave like walkie-talkies, where a single handset can transmit to multiple lis- teners. PQRS WXYZ PQRS WXYZ PQRS WXYZ PQRS...
  • Page 32 If you want to Then End one PTT call and Press the key to exit the PTT call. Press start another one TALK and release the button and select a different channel from the list. Press and TALK hold the button to begin transmitting on the different channel.

  • Page 33: Accessories

    ACCESSORIES Accessories for the SpectraLink 8020/8030 Wireless Telephone include three different charger models, three different Battery Pack models, headsets and several carrying options. Battery Packs The Battery Packs must be recharged periodically. Each type of Battery Pack requires a different amount of time to achieve a fully charged state from a fully depleted state.

  • Page 34: Notes On Battery Packs

    Battery Pack. The Dual Charger will charge the hand- set and a spare Battery Pack. The Quad Charger can charge up to four Battery Packs at a time. Any SpectraLink 8020/8030 Battery Pack can be charged in any charger.

  • Page 35: Charging Status

    Place the Single or Dual Charger on a flat, horizontal surface. Plug the power supply into the charger and into an appropriate wall outlet. The Quad Charger may be mounted on a horizontal or vertical surface. Charging Status The handset display and the LED on the Dual and Quad Chargers indi- cate whether or not charging is occurring or completed or if a Battery Pack failure has been detected.* Handset/LED...

  • Page 36: Single Charger

    Single Charger The Single Charger is designed to allow the handset to remain opera- tional through speakerphone or headset use while the handset's Battery Pack is being charged. The handset may also be charged while it is in standby mode or turned off. Place the handset in the Single Charger facing forward.

  • Page 37: Dual Charger

    Dual Charger LED indicator The Dual Charger is designed to charge the Battery Pack in the handset while it remains operational and also charge an additional Battery Pack in the rear charging bay. The handset has charging priority when both slots are occupied.

  • Page 38: Quad Charger

    Quad Charger The Quad Charger is designed to simultaneously charge four Battery Packs. It may be mounted on a horizontal or vertical surface. The Battery Pack snaps into the charging slot. The LED above the occu- pied bay indicates the charging status of the Battery Pack in the bay. A flashing LED may indicate a Battery Pack failure.

  • Page 39: Carrying Options

    Cord lanyard: Nylon cord lanyard with quick disconnect. Coiled lanyard: Plastic coiled lanyard with clothing clip. Headsets Polycom offers optional headsets (for North America only) for use in noisy environments or if you need to have your hands free while talking on the handset.

  • Page 40: Handset Administration

    HANDSET ADMINISTRATION FAQs How does the handset power off and power on? key is the power on/power off key. Press and hold it to turn the handset on. Turn the handset off from the standby mode by pressing and holding the key.
  • Page 41 What is the range of the SpectraLink 8020/8030 Wireless Telephone? As barriers affect radio transmission, there is no single answer for this question. Normally, you can expect the same range as with any other wireless device. However, if your facility has metal walls or other mate- rials that inhibit radio waves, the range will be reduced.
  • Page 42 Contact your phone system administrator for detailed information on how to access these features in your facility. Can I use the SpectraLink 8020/8030 Wireless Telephone at home? Access points installed in your facility transmit the radio waves emitted...

  • Page 43: Specifications

    Up to 100 mW (set by system administrator). Display Up to five lines of text plus two icon status rows and one row for softkey labels. SpectraLink 8020 5.4" x 2.0" x 0.9" Wireless Telephone (13.7 x 5.1 x 2.3 cm)
  • Page 44 Notes:...

  • Page 45: Index

    INDEX Mode 8 Options diagram 24, 25 Accessories Profiles 22 Battery Packs 33 Carrying options 39 Chargers 34 Data entry 26 Headset 39 Data entry table 26 Active mode 8 Dial call Administration Outgoing calls 16–17, 40 Care of handset 47 Via phonebook 28 FAQs 40 Displays, handset 9...
  • Page 46 Volume with 40 While charging 34, 36 Shortcut key 9, 21 Hold Softkey Place a call on 18 Active 12 Softkey label 13 Labels 12, 14 Speakerphone Answer with 17 Internal call 16 Icon 10 Softkey label 14 Use of 18, 27, 40 Keypad Volume with 40 Cleaning 42, 47...

  • Page 47: Care Of Your Handset

    CARE OF YOUR HANDSET • Avoid dropping the handset or knocking it against hard surfaces. Carrying the handset in a holster or carrying case will help protect it. • There are no serviceable parts in the handset or chargers. You should not open the handset case or disassemble the chargers.

  • Page 48: Contact Information

    Every effort has been made to ensure that the information in this document is accurate. Polycom, Inc. is not responsible for printing or clerical errors. Information in this document is subject to change without notice and does not represent a commitment on the part of Polycom, Inc.

This manual is also suitable for:

Spectralink 8030

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