Normal Download Messages; Download Failure Or Recovery Messages - Polycom SpectraLink 8020 Administration Manual

SpectraLink 8020/8030 Wireless Telephone: Administration Guide for SIP

Normal Download Messages

Message Description
Checking Code Handset is contacting the TFTP server to determine if it has a newer version of
software that should be downloaded.
Erasing Memory Handset has determined that a download should occur and is erasing the current
software from memory. This message also displays a progress bar. When the
progress bar fills the display line the erase operation is complete.
Updating Code Handset is downloading new software into memory. The number icons at the
bottom of the display indicate which file number is currently being downloaded.
This message also displays a progress bar. When the progress bar fills the display
line the update operation is complete on that file.

Download Failure or Recovery Messages

Message Description
Handset is attempting to download from a TFTP server that is busy downloading
Server Busy
other phones and refusing additional downloads. The handset will automatically
retry the download every few seconds.
TFTP A failure has occurred during the TFTP download of one of the files. (x) = The file
ERROR(x):yy number which was being downloaded; yy is an error code describing the particular
failure. Possible error codes are:
01 = TFTP server did not find the requested file.
02 = Access violation (reported from TFTP server).
07 = TFTP server reported "No such user" error. Check the TFTP server
16 = No TFTP server address. Check the TFTP server configuration.
81 = File put into memory did not CRC. The handset will attempt to download the
FF = Timeout error. TFTP server did not respond within a specified period of time.
Erase Failed Download process failed to erase the memory in the handset. This operation will
retry.
Waiting Handset has attempted some operation several times and failed, and is now
waiting for a period of time before attempting that operation again.
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When the handset is powered on, it displays a series of messages
indicating that it is searching for new software, checking the versions,
and downloading. The normal message progression is:
When the update is complete, the handset displays the extension
number, and is ready for use.
The following display messages indicate a failure or recovery
situation during the download process.
configuration.
file again.
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