Toshiba DK14 Programming Manual page 318
Strata dk digital business telephone
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Also See for DK14:
- Installation and maintenance manual (724 pages) ,
- General description manual (514 pages) ,
- Programming manual (209 pages)
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Automatic Call Distribution
Program 14-3 – Announcement/Music Port and Queue Pattern
QUEUE
Announcement 1
PATTERN 1
Code 1
Go back to repeat announcement 1
assigned in Code 5 above, no
overflow point OP0 in Program 14-5XX0.
QUEUE
Announcement 1
PATTERN 2
Code 1
QUEUE
Announcement 1
PATTERN 3
Code 1
1940
XX=ACD Group Number
Figure 6-2
ACD Queue Announcement and Music Patterns
6-20
Code 4
Music Source
Program 11-51
Timer
Or
Overflow point OP1
in (Program 14-5XX1).
Code 4
Music Source
Announcement 2
Program 11-51
Code 3
Program 11-53
Timer
Go back to repeat announcement 1 or 2
assigned in Code 5 above, no
overflow point OP0 in Program 14-5XX0.
Code 4
Music Source
Announcement 2
Program 11-51
Program 11-52
Code 2
Timer
Code 4
Music Source
Timer
Or
Overflow point OP2
in (Program 14-5XX2).
Code 4
Code 4
Music Source
Music Source
Announcement 3
Program 11-53
Code 3
Timer
Go back to repeat announcement 1, 2 or 3
assigned in Code 5 above, no
overflow point OP0 in Program 14-5XX0.
Timer
Overflow point OP3
Or
in (Program 14-5XX3).
Strata DK Programming
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