Toshiba DK14 Programming Manual page 312

Automatic Call Distribution
Program 18 – Agent Names for SMIS/MIS Assignments
➤
To erase data
➤
Press LED button 01.
Numeric Mode
0 to 9 are treated as numerals.
Note
Figure 6-1 Alpha Mode
6-14
Dial pad starts out in Numeric Mode. Press button to switch to Alpha Mode.
Moves cursor to
right, and starts
special character
entry when in the
Alpha Mode
Moves cursor to left
Alpha Entry (Example):
A
B
C
Alpha Entry
Character Sequence
QZ ABC DEF
GHI JKL MNO
PRS TUV WXY
Cursor Scroll Mode
Left Key Key
Scrolls alpha and
special characters
Special Character Entry:
Q
Z
:
–
+
/
Special
Character
1700
Changes from
Numeric to
Alpha Mode
and vice versa
Entry
Sequence
Strata DK Programming 5/00