Toshiba DK14 Programming Manual page 302

Automatic Call Distribution
Program 09 – Auto Attendant Prompt/ACD Group Assignments
➤
To enter two-digit dialing prompts along with their destination group numbers
1. Enter Program 09. "SELECT" appears on the LCD.
2. Press the desired leading digit. "AUTO ATT DIAL" displays on the LCD.
3. Press
4. Press
5. Enter the destination ACD Group number assigned to the two-digit prompt, then press the
6. To complete more second digit prompt-station entries, repeat Steps 4 and 5.
Notes
When transmission and DTMF levels are lower than normal or when the digital announcement
G
voice frequencies match DTMF digital frequencies (talk-off), AA efficiency may be improved
with two-digit dialing options, instead of one-digit dialing options.
Press button LED 01 to delete data.
G
Program 78-61~63 overrides CO line assignments in Program 14-0, which means CO lines
G
that are assigned to AA and ACD Groups will be routed to the AA.
6-4
✱
then the button. The first digit will now be set.
, then press a second digit. "AUTO ATT DIAL" displays on the LCD. Enter
button.
.
Strata DK Programming 5/00