Program 14-73 – Queue Size For Alarm 2 - Toshiba DK14 Programming Manual

Strata dk digital business telephone
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Program 14-73 – Queue Size for Alarm 2
Initialized Default:
SELECT = 73
SELECT = ACD Group No.
Program 14-73 Overview
The system causes the Supervisor
telephone to sound a continuous beeping alarm when the number of calls in the ACD queue
exceeds the number of calls set in this program for a time duration set in Program 11-7.
Program 14-8 DATA must be set to "2" if using this option (see Program 11-7 and Program 14-8
for more information).
Strata DK Programming
5/00
Queue Size = 010
Processor
DK40i, RCTUA
RCTUBA/BB, B1CU
RCTUC/D, B2CAU/BU, B3CAU/CU
RCTUE/F, B5CAU/CU
ACD Group Number
Program 14-73 – Queue Size for Alarm 2
DATA = Queue Size
ACD Group Numbers Queue Size
01~08
001~012
01~08
001~048
01~16
001~144
01~16
001~200
Queue Size
button to flash and the Supervisor
Automatic Call Distribution
6-31

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