Program *14-2 - Did, Tie, Dnis, Ani Line After Shift/Overflow Substitution Destinations - Toshiba DK14 Programming Manual

Automatic Call Distribution
Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/Overflow Substitution Destinations
Program *14-2 – DID, Tie, DNIS, ANI Line After Shift/
Overflow Substitution Destinations
Initialized Default:
✱ ✱ ✱ ✱
DK40i
000~027 000~031
500~527 500~531
900~915 900~915
B1CU
000~055
500~579
900~915
6-16
Port 000
✱
SELECT = 2
SELECT = ACD Group Number
DK40i, RCTUA, RCTUBA/BB, B1CU
RCTUC/D, B2CAU/CU, B3CAU/CU
RCTUE/F, B5CAU/CU
RCTUA RCTUBA/BB RCTUC/D
000~079 000~239
500~579 500~739
900~915 900~915
B2CAU/CU B3CAU/BU
000~0111 000~191
500~739 500~739
900~915 900~915
ACD Group Number
DATA =
DID/Tie/DNIS/ANI Overflow Substitution Destination
Processor ACD Group Numbers
RCTUE/F DID/Tie/DNIS/ANI Overflow Substitution Destination
000~335 Station or Attendant Console [PDN] Program 04 Port Number
500~835 [PhDN] Program *
900~915 Distributed Hunt Group Program
B5CAU/BU DID/Tie/DNIS/ANI Overflow Substitution Destination
000~335 Station or Attendant Console [PDN] Program 04 Port Number
450~785 [PhDN] Program *
900~915 Distributed Hunt Group Program
Destination
01~08
01~16
01~16
04 Port Number
*
04 Port Number
*
04 Port Number
*
04 Port Number
*
Strata DK Programming 5/00