When You Cannot Send Scan Files Using Wsd - Ricoh SP 5200S Operating Instructions Manual

5. Troubleshooting When Using the Scanner Function
Problem
When putting a signature on
an e-mail using S/MIME,
an e-mail address for
"Sender" is not set for
"From".
• Using S/MIME makes e-mail larger than when not using S/MIME.

When You Cannot Send Scan Files Using WSD

5
This section describes likely causes of and possible solutions for sending scan files using WSD.
Problem
The WSD scanner function
cannot be used.
The WSD scanner function
cannot be used.
122
Causes
When S/MIME is applied,
the administrator appears in
the "From" field, and the
sender appears in the
"Reply-to" field.
Causes
Scan Profile is not set on the
client computer.
The [Take no action] setting
has been selected on the
client computer, forcing the
client computer to remain
inactive when it receives
scan data.
Solutions
Contact your administrator.
Solutions
Set Scan Profile. For details about how
to do this, see "Changing a Scan
Profile", Scanner Reference.
Open scanner Properties, click the
[Events] tab, and then select [Start this
program] as the computer's response
on receipt of scan data. For details, see
your operating system's Help.