Ricoh SP 5200S Operating Instructions Manual page 118

5. Troubleshooting When Using the Scanner Function
Message
"Any of Login User Name,
Login Password or Driver
Encryption Key is incorrect."
"Call Service"
"Please call your service
representative."
"Cannot add any more
scanning mode."
5
"Cannot connect to the
scanner. Check the network
Access Mask settings in User
Tools."
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
"Cannot find "XXX" scanner
used for the previous scan.
"YYY" will be used instead."
("XXX" and "YYY" indicate
scanner names.)
116
Causes
The entered login user
name, password, or driver
encryption key was invalid.
An unrecoverable error has
occurred in the machine.
The maximum number of
registerable scan modes has
been exceeded.
An access mask is set.
The main power switch of
the previously used scanner
is not set to "On".
The machine is not
connected to the network
correctly.
Solutions
• Check the login user name, login
password, and driver encryption
key.
• Permission to use this function has
not been granted. Contact your
administrator.
Contact your service representative.
The maximum number of modes that
can be stored is 100. Delete unneeded
modes.
Contact the network or scanner
administrator.
Check whether the main power switch
of the scanner used for the previous
scan is turned on.
• Check that the previously used
scanner is connected to the
network correctly.
• Cancel the Personal Firewall of
the client computer. For details,
see Windows Help.
• Use an application such as telnet
to make sure SNMPv1 or
SNMPv2 is set as the machine's
protocol. See "Remote
Maintenance Using telnet",
Network and System Settings
Reference.
• Select the scanner used for the
previous scan.