Ricoh SP 5200S Operating Instructions Manual page 120

5. Troubleshooting When Using the Scanner Function
Message
"Insufficient memory. Close
all other applications, then
restart scanning."
"Insufficient memory. Reduce
the scanning area."
5
"Invalid Winsock version.
Please use version 1.1 or
higher."
"No User Code is registered.
Consult your system
administrator."
"No response from the
scanner."
"No response from the
scanner."
118
Causes
Memory is insufficient.
Scanner memory is
insufficient.
You are using an invalid
version of Winsock.
Access is restricted with user
codes.
The machine or client
computer is not connected to
the network correctly.
The network is crowded.
Solutions
• Close all the unnecessary
applications running on the client
computer.
• Uninstall the TWAIN driver, and
then reinstall it after restarting the
computer.
• Reset the scan size.
• Lower the resolution.
• Set with no compression. See
TWAIN driver Help.
The problem may be due to the
following cause:
• Scanning cannot be performed if
large values are set for brightness
when using halftone or high
resolution. See "Relationship
between Resolution and Scan
Size", Scanner Reference.
Install the operating system of the
computer or copy Winsock from the
operating system CD-ROM.
Contact your administrator of the
machine.
Check whether the machine or client
computer is connected to the network
correctly.
Wait for a while, and then try to
reconnect.