Ricoh SP 5200S Operating Instructions Manual page 22

1. When the Machine Does Not Operate As Wanted
Problem
The Authentication screen
appears.
1
"Authentication has failed."
appears.
"Authentication has failed."
appears.
"You do not have the
privileges to use this
function." continues to be
displayed even though you
have entered a valid user
name.
An error message remains,
even if misfed paper is
removed.
An error message remains,
even if misfed paper is
removed.
20
Causes
Basic Authentication,
Windows Authentication,
LDAP Authentication or
Integration Server
Authentication is set.
The entered login user name
or login password is not
correct.
The machine cannot perform
authentication.
The logged in user name
does not have permission for
the selected function.
• When a misfeed
message appears, it
remains until you open
and close the cover as
required.
• Paper is still jammed in
the tray.
Misfed paper in the finisher
has not been removed.
Solutions
Enter your login user name and user
password. See "When the
Authentication Screen is Displayed",
About This Machine.
Ask the user administrator for the
correct login user name and login
password.
Contact your administrator.
Contact your administrator about the
permission for the required function.
Remove misfed paper, and then open
and close the cover. See p.125
"Removing Jammed Paper".
Open the front cover of the finisher,
turn the knob clockwise or
counterclockwise, and then remove the
misfed paper (type 3 only).
CFF041