When You Cannot Send Scanned Files; When Stored Files Cannot Be Accessed; When Stored Files Cannot Be Edited; When You Cannot Browse The Network To Send A Scan File - Ricoh SP 5200S Operating Instructions Manual

5. Troubleshooting When Using the Scanner Function

When You Cannot Send Scanned Files

This section describes likely causes of and solutions for problems related to network delivery and
sending e-mail.

When Stored Files Cannot Be Accessed

This section describes likely causes of and possible solutions for job access-related problems.
Problem
The stored file is locked and
is not accessible.
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When Stored Files Cannot Be Edited

This section describes likely causes of and possible solutions for stored files being unable to be edited.
Problem
Stored files cannot be
deleted. File names and
passwords cannot be
changed. Files cannot be
redelivered.

When You Cannot Browse the Network to Send a Scan File

This section describes likely causes of and possible solutions for the network browsing failing to operate
when files are sent.
Problem
The network cannot be
browsed when specifying
the destination folder.
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Causes
The file, which is password
protected, is locked because
the password was
incorrectly entered ten times.
Causes
Limits have been imposed
using the available extended
security function.
Causes
The following machine
settings may not be correct:
• IP address
• Subnet Mask
Solutions
Contact your administrator.
Solutions
Contact your administrator.
Solutions
Check the settings. See "Interface
Settings", Network and System Settings
Reference.