2. Troubleshooting When Using the Copy/Document Server Function
When You Cannot Make Copies As Wanted
This section describes likely causes of and possible solutions for unsatisfactory copy results.
Basic
Problem
2
Misfeeds occur frequently.
Misfeeds occur frequently.
Misfeeds occur frequently.
Misfeeds occur frequently.
Misfeeds occur frequently.
38
Causes
The number of sheets loaded
exceeds the capacity of the
machine.
The paper tray's side fences
are set too tightly.
The paper is damp.
The paper is too thick or too
thin.
The copy paper is wrinkled
or has been folded/
creased.
Solutions
Fan the sheets thoroughly before
loading them.
• When loading paper into the
paper tray, load paper only as
high as the upper limit markings
on the side fences of the paper.
• When loading paper on the
bypass tray, load only as much
paper as can be held between
the guides on the bypass tray.
Push the side fences lightly, and then
reset it.
Use paper that has been stored in the
recommended temperature and
humidity conditions. See "Paper
Storage", About This Machine.
Use recommended paper. See
"Recommended Paper Sizes and
Types", About This Machine.
• Use recommended paper. For
details about recommended
paper, see "Recommended Paper
Sizes and Types", About This
Machine.
• Use paper that has been stored in
the recommended temperature
and humidity conditions. For
details about the proper way to
store paper, see "Paper Storage",
About This Machine.