Ricoh SP 5200S Operating Instructions Manual page 126

5. Troubleshooting When Using the Scanner Function
Problem
The scanned image contains
white spaces.
5
The scanned image is
grayed out or a text pattern
appears in the background.
After an original is scanned,
the following settings are
canceled:
Destination, Sender, E-mail
text, Subject, and File name
124
Causes
• If you scan originals
using functions other
than the network
TWAIN scanner
function, certain paper
size and resolution
settings may produce
scanned images that
are larger than the
specified size because
of margins being
added to the sides.
• If the File Format
Converter (optional) is
installed, the margins
may become wider.
You have scanned a copy
guarded document
protected from unauthorized
copying.
To prevent the scanned data
being sent to the wrong
destination, this machine has
a function that cancels the
settings once the scanned
data is sent.
Solutions
Scanning at a higher resolution may
reduce the margins.
Check the document. For details about
how to prevent unauthorized copying
of the document, see "Preventing an
Unauthorized Copy", About This
Machine.
Contact your service representative.