Datalogic Magellan 9500 Product Reference Manual page 97

SCALE START
View the Remote
Display and/or the
Yellow scale status LED
for the scale error code.
Reference the topic,
Scale Error Reporting in
Section 4 for more
information.
-0-
shown on
RemoteDisplay/
Yellow
LED off
?
NO
E__1
shown on
Remote Display/
Yellow LED
Flash once
?
NO
E__2
shown on
Remote Display/
Yellow LED
Flash twice
?
NO
E__3
shown on
RemoteDisplay/
Yellow LED Flash
3 times
?
NO
E__4 shown on Remote
Display/Yellow LED Flash
4 times. Problem is Scale
Load Cell failure.
Product Reference Guide
Figure 4-6. Problem Isolation: Scale
If this is a new installation,
make sure any foam packing
pieces have been removed
from the scale cavity before
proceeding. Lift off the platter
to verify, then set the platter
back into position.
DONE
- Check for debris under platter.
YES
- Verify that the weigh platter
moves freely.
- Remove item(s) from scale.
- Press Scale Zero Button
- If the scale still fails to zero,
recalibrate the scale.
Problem is too much
YES
motion at power-up.
Correct excess vibration
in counter if possible.
Problem is calibration
YES
lost. Recalibrate the scale
using the procedures in
Section 5.
For this error, the 7-segment
display may also show a 'C'.
Problem is scale
YES
communication lost.
Verify cable connections
to/from the scale.
Call Tech Support
Call Tech Support
Is
YES NO
problem
fixed
?
Increase the scale
motion filter setting by
1. Reference Section 6
for more information.
NO
Is
YES
problem
fixed
?
NO
Will the
YES
scale
calibrate
?
Is
YES
problem
fixed
?
NO
Flowcharts
YES
Is the
motion filter
at its maximum
setting
?
NO
DONE
DONE
DONE
4-11