Image Quality Adjustment; Xerox Customer Support; Software Reset - Xerox WorkCentre 5790 User Manual

Troubleshooting

Image Quality Adjustment

Use this option to print test patterns which are then scanned and used by the device to adjust the
image quality settings.
1. Ensure 8.5x11" or A4 white paper is loaded and select Print Test Pattern.
2. Place the test pattern in the document feeder or on the document glass, long edge feed.
3. Select the Start Test button to scan the test pattern and start the test.
The device will scan the test pattern and automatically make any adjustments required.
4. If the adjustment is successful, select Close to return to Tools.
If the adjustment is unsuccessful the reasons are provided on the screen. Select Close and run the
test again.

Xerox Customer Support

Use to enter your Xerox Support and Supplies Telephone numbers which are displayed on the device.
• Customer Support Number is selected to enter the Xerox Support Center number supplied with
your device. Enter the number using the keyboard and select Save. To delete an incorrect
character entry use the backspace key, or to delete the entire entry select the X button.
• Supplies Number is selected to enter the telephone number you call to obtain supplies for your
device. Enter the number using the keyboard and select Save. To delete an incorrect character
entry use the backspace key, or to delete the entire entry select the X button.
Select Save to save the entry and exit.

Software Reset

This utility provides the facility to reset the device software without switching off and switching on the
device.
• Reset System Software resets the copier system software.
• Network Software resets the network controller software.
• Reset Both resets the whole system software.
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