Xerox WorkCentre 5632 Installation Manual
Smart card
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- Quick use manual (22 pages) ,
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Troubleshooting
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Summary of Contents for Xerox WorkCentre 5632
- Page 1 Version 7.0 09/11 ® Xerox Smart Card Installation Guide Xerox WorkCentre 5632/5638/5645/5655/5665/5675/5687 ® Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 ® Xerox WorkCentre 5135/5150 ® Xerox WorkCentre 5030/5050 ® (software version 05.004.xx.xxx)
- Page 2 ©2011 Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. XEROX® and XEROX and Design® are trademarks of Xerox Corporation in the United States and/or other countries.
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Page 3: Table Of Contents
After Installation:..............38 Retrieving the Certificate from a Domain Controller or OCSP Server Determining the Domain in which your Card is Registered Xerox® Smart Card Installation Guide... - Page 4 Xerox® Smart Card Installation Guide...
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Page 5: Introduction
Once validated, a user is logged into the Xerox device for all walk-up features. The system allows for functions to be tracked for an added layer of security. -
Page 6: Compatibility
If your machine has software level 05.003.xx.xxx, the Smart Card software can not be installed without first upgrad- ing the machine software. Please contact your Xerox Representative for details. If your machine has software level 21.113.02.070 or lower, the Smart Card software can not be installed without first upgrading the machine software. -
Page 7: Card Readers And Card Types
Other card types may function with the solution, but have not been validated.Supported Card Types Supported Card Readers The customer is responsible for providing a card reader for each Xerox device. The following card readers are compatible with the solution: •... -
Page 8: Documentation And Support
Most answers to your questions will be provided by the support documentation supplied on disc with your product. Alternatively you can contact the Xerox Support Center or access the Xerox website at www.xerox.com. Xerox® Smart Card... -
Page 9: Preparation
Online Certificate Status Protocol (OCSP) server. Many sites use OCSP to validate individuals, but do not register the DC with it. If you set up the Xerox device to validate the DC and it isn't registered, the procedure will fail. -
Page 10: Server Specifications
Names or IP addresses of all servers and domains are required during setup. Electrical Requirements The USB port on the back of the Xerox device network controller provides the power required for any of the supported card readers. Xerox® Smart Card... -
Page 11: Installation
Enabling the Smart Card function and customizing the settings. • Hardware Installation Unpacking the Smart Card Enablement kit and installing the card reader device. • Using Smart Card Instructions on how to use the card reader device to access the device functions. Xerox® Smart Card Installation Guide... -
Page 12: Software Enablement
Installation Software Enablement Prior to installing the Xerox Smart Card solution, the software requires enabling on your Xerox device using Internet Services. The Feature Enable Key is printed on the inside cover of the Enablement guide provided within the Xerox Smart Card kit. -
Page 13: Configuring The Smart Card
Installation Configuring the Smart Card Once the Xerox Smart Card feature has been enabled on the device it can be configured using Internet Services. Follow the instructions below to enable and configure the Smart Card: Access Internet Services Open the web browser from your Workstation. - Page 14 NTP server. WorkCentre 5632/5638/5655/5665/5675/5687, Xerox WorkCentre 5135/5150 and Xerox WorkCentre 5030/5050: At the Xerox WorkCentre, press the Access button on the control panel. Input your User Name and/or Password. Select Go to Tools. Select System Settings.
- Page 15 Installation Access CAC configuration settings The next steps vary depending on which Xerox WorkCentre model you have. • For Xerox WorkCentre 5030/5050 refer to page 15. • For Xerox WorkCentre 5632/5638/5655/5665/5675/5687, Xerox WorkCentre 5135/5150 and Xerox WorkCentre 5735/5740/5755/5765/5775/5790 refer to page 16.
- Page 16 Note: When the Smart Card is removed, the user session will timeout. Xerox WorkCentre 5632/5638/5655/5665/5675/5687, Xerox WorkCentre 5135/5150 and Xerox WorkCentre 5735/5740/5755/5765/5775/5790 (System Software 06x.130.xxx.xxxxx): Select Security and select Authentication Configuration. Note: If this is the first time you are entering the authentication wizard, you may be prompted to enter a new password that is different from the default password.
- Page 17 If you wish to validate the DC certificate retrieved as part of the user authentication process against the one stored during installation, check the box for Domain Controller Signature must match uploaded Domain Controller Certificate. Xerox® Smart Card Installation Guide...
- Page 18 Certificate. Note: If you are unable to obtain the required certificates, refer to Retrieving the Certificate from a Domain Controller or OCSP Server on page 39. Select the Certificate then select Upload Domain Controller Certificate. Xerox® Smart Card Installation Guide...
- Page 19 Browse to the previously retrieved certificates and add them one at a time. Select the certificate then select the Upload Certificate Authority button to add each one. Repeat the process until all certificates are installed. Select Close. Xerox® Smart Card Installation Guide...
- Page 20 You are now ready to install the Smart Card hardware using the instructions starting on page 26. Xerox WorkCentre 5735/5740/5755/5765/5775/5790 (System Software 06x.131.xxx.xxxxx): At the WorkCentre, press the Machine Status button on the control panel. Select the Tools tab.
- Page 21 CentreWare Internet Services from their computer. Under Authentication method on the machine's web user interface, select User Name / Password Validated Locally on the Xerox Machine or User Name / Password Validated Remotely on the Network.
- Page 22 Installation To configure NTP settings, under Action, click Edit... next to NTP. The domain controller time and the time set on the printer must be synchronized. Xerox recommends that you enable NTP to ensure time synchronization. Click Close to return to the Authentication Setup page.
- Page 23 (LDAP) is selected, configure the Server Configuration and Feature Enablement settings required. Click Save to apply the new settings and return to the Authentication Setup page. Click Cancel to return to the Authentication Setup page. Xerox® Smart Card Installation Guide...
- Page 24 Editable by user: Allow users to turn E-mail Encryption on or off at the control panel. If you select Editable by user, select the default setting for users at the control panel. Under E-mail Encryption Default, select On or Off. Xerox® Smart Card Installation Guide...
- Page 25 Click Save to apply the new settings and return to the Authentication Setup page. Click Cancel to return to the Authentication Setup page. The Smart Card settings are now configured. You are now ready to install the Smart Card hardware using the instructions starting on the next page. Xerox® Smart Card Installation Guide...
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Page 26: Hardware Installation
Install the card reader device using the following instructions. Unpack the Smart Card Enablement Kit The kit contains the following items: • Xerox Smart Card Enablement Guide (1). • Four Dual Lock Fastener pads (Velcro) (2). • Three Cable Ties (3). - Page 27 There are four types of card reader available, one upright model or three slimline models. • Locate the device being installed and ensure it has been configured. Note: The System Administrator should configure the cards prior to the card reader being installed on the machine. Xerox® Smart Card Installation Guide...
- Page 28 Installation Attach the ferrite bead to the reader cable. Note: The ferrite bead should be clipped onto the cable directly behind the connector. Xerox® Smart Card Installation Guide...
- Page 29 Installation Attach the fasteners to the card reader device • Fasteners have been provided to secure the card reader to the Xerox device. • Peel back the fastener backing strip. • Position the fastener on the under-side of the card reader, as shown.
- Page 30 Installation Remove the fastener backing strips When all the fasteners have been attached to the card reader, remove the backing strips on each of the fasteners. Xerox® Smart Card Installation Guide...
- Page 31 Installation Place the card reader on the Xerox device • Gently place the card reader on the device (do not fix in place at this point). • Position the card reader in a suitable location, ensure it does not obstruct the opening of the document handler side cover.
- Page 32 Installation Connect the card reader to the Xerox device • Insert the USB connection into the slot provided on the rear of the network controller. • Use the cable ties provided to ensure the cabling is neat and tidy. The hardware installation is now complete.
- Page 33 Installation Confirm the installation • When the card reader and the software has been installed and configured, the Card Reader Detected screen displays on the Xerox WorkCentre local user interface. • Select OK. Smart Card is now ready for use.
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Page 34: Using The Smart Card
Once the Smart Card has been enabled, each user must insert a valid card and enter their Personal Identification Number (PIN) on the touch screen. When a user has finished using the Xerox WorkCentre, they are then required to remove their card from the card reader to end the session. For instances where a user forgets to remove their card, the machine will end the session automatically after a specified period of inactivity. -
Page 35: Troubleshooting
• Ensure the Card Reader is plugged into the Network Controller. Refer to Connect the card reader to the Xerox device on page 32 for instructions. • Do not position the Card Reader in direct sunlight or near a heat source such as a radiator. -
Page 36: Fault Clearance
If a fault cannot be resolved by following the instructions provided, refer to Troubleshooting Tips on page 37. If the problem persists, identify whether it is related to the card reader device or the Xerox device. • For problems with the card reader device, contact the manufacturer for further assistance. •... -
Page 37: Troubleshooting Tips
Card Types on page 7. • Smart Card access is not • Enable CAC through the enabled on the machine. Properties set up screens using Internet Services, refer to Configuring the Smart Card page 13. Xerox® Smart Card Installation Guide... -
Page 38: After Installation
• There is a mismatch between • Verify that Network Time the time and date setting on Protocol is properly set up. the Xerox WorkCentre and the • Verify that GMT offset is authentication server time or correct for your region, refer to date setting. -
Page 39: Retrieving The Certificate From A Domain Controller Or Ocsp Server
Click on View Certificate to proceed. If the window does not display, double click on the padlock icon in the lower right hand corner of your browser window. The Certification Information window is displayed. Xerox® Smart Card Installation Guide... - Page 40 "Issuer". A certificate from this CA will be required during Smart Card setup. Select the Copy to File button. The Certification Export Wizard is displayed. Select Next. Select Base-64 encoded X.509 (.CER). Select Next. Xerox® Smart Card Installation Guide...
- Page 41 A pop-up message will confirm that the Certificate has been successfully saved. Once saved the Certificate can be loaded onto the device. This process can be repeated to retrieve the Certificates from each of the required servers. Xerox® Smart Card Installation Guide...
- Page 42 Retrieving the Certificate from a Domain Controller or OCSP Server Xerox® Smart Card Installation Guide...
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Page 43: Determining The Domain In Which Your Card Is Registered
Copy and paste the Domain Name directly into the CAC setup page on the Internet Services user interface. Refer to Configuring the Smart Card on page 13 for instructions. Select Cancel to close the System Properties window. Xerox® Smart Card Installation Guide...