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Xerox WorkCentre 5755 System Administrator Manual

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Version 1.0
November 2009

Xerox WorkCentre™

5735/5740/5745/5755/5765/5775/
5790

System Administrator Guide

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  Summary of Contents for Xerox WorkCentre 5755

  • Page 1: Xerox Workcentre

    Version 1.0 November 2009 Xerox WorkCentre™ 5735/5740/5745/5755/5765/5775/ 5790 System Administrator Guide...
  • Page 2 © 2009 Xerox Corporation. All rights reserved. Xerox® and the sphere of connectivity design are trademarks of Xerox Corporation in the US and/or other countries. Product names and trademarks of other companies are hereby acknowledged. Changes are periodically made to this document. Changes, technical inaccuracies, and typographic errors will be corrected in subsequent editions.
  • Page 3: Table Of Contents

    Xerox WorkCentre Series ........
  • Page 4 Configure Dynamic Addressing ............82 Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790...
  • Page 5 Xerox Printer Installer ........
  • Page 6 Enable Internet Fax..............250 Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790...
  • Page 7 Enable Xerox Standard Accounting ........
  • Page 8 Font Management Utility and Unicode ..........341 Index viii Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 9: Introduction

    To use the procedures in this Guide effectively, System Administrators must have previous experience working in a network environment and must possess Supervisor, Administrator, Account Operator, or equivalent rights to the network. They must also have prior knowledge of how to create and manage network user accounts. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 10: Xerox Workcentre Series

    Introduction Xerox WorkCentre Series Your device is not simply a conventional copier, it is a digital device capable of copying, faxing, printing and scanning, dependent on your model and configuration. There are two configurations available: • WorkCentre Copier/Printer - a multi-functional digital device capable of copying, printing, faxing (optional), e-mailing and network scanning (optional).
  • Page 11: Customer Support

    The System Administrator Guide (this guide) • The User guides • The Xerox website http://www.xerox.com Customer Support If you need assistance during or after product installation, please visit the Xerox website for online solutions and support, http://www.xerox.com Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 12 Introduction Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 13: Device Connection And Quick Setup

    Device Connection and Quick Setup This chapter describes how to connect your device to a network and configure Ethernet settings. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 14: Front View

    Trays 1 and 2 are fully uncollated. Each set or stack will be offset from adjustable and can be used for media sizes the previous to allow easy separation. 5.5x8.5” to 11x17”(A5 to A3). Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 15: Device Control Panel Overview

    Use to select energy saver mode or perform a quick restart. Clear All Press once to clear a current entry. Press twice to return to default settings. Stop Stops the job in progress. Display and Device display and touchscreen. Touchscreen Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 16: Initial Connection

    Press the <Power On/Off> button, the Power Down Options screen displays. Touch [Power Down]. The Power Down Confirmation screen displays. Note: If the are any jobs in the queue, confirming power down will result in the deletion of any currently in the queue. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 17: Installation Wizard

    Touch [Next]. The Date Settings screen displays, select one of the following for Date Format: • MM/DD/YY (default) DD/MM/YY • • YY/MM/DD Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 18: Print A Configuration Report

    Key Operator or System Administrator. Administrator access is required to change settings for: • Device Settings • Service Settings • Network Settings Accounting Settings • • Security Settings • Troubleshooting Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 19: Ethernet Configuration

    Enable TCP/IP and HTTP at the Device Look at the Configuration Report, verify whether the addressing shown under TCP/IP Settings will enable this device to communicate over your network. Also, verify that HTTP is enabled under HTTP Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 20: Quick Setup

    When your device is configured with an IP Address and HTTP is enabled, you can configure network information from your web browser via Internet Services. Enter the IP Address of the device in your web browser to access Internet Services. For further information, refer to Internet Services on page 13. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 21: Internet Services

    Touch [Close] to return to the TCP/IP Settings screen. Touch [Subnet and Gateway]. Touch [IP Gateway], and enter a valid IP gateway address using the numerical keypad. Touch [Save] to return to the Subnet and Gateway screen. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 22: To Access Internet Services

    The [I Have a Cloning File...] button on the Welcome page lets you copy configuration settings from a compatible Xerox system and apply them to this system. To stop displaying the Welcome page, check the [Don’t Show Welcome Page Again] checkbox.
  • Page 23 If you click on the [I have a Cloning File...] button, you can copy settings from one device and transfer them to another device with the same version of system software. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 24: Access Internet Services As System Administrator

    The default is [admin] and [1111]. Click on the [Login] button. Changing the System Administrator Password Xerox recommends that you change the default System Administrator password after you configure the device for security reasons. To change the System Administrator password:...
  • Page 25: To Setup Http

    To configure this feature or these settings access the Properties tab as a System Administrator. For details, refer to Access Internet Services as System Administrator on page 16. From the Properties tab, click on the [Connectivity] link. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 26: Set A Description For The Device

    From the Tools pathway, touch [Service Settings]. Use the Up and Down scroll button and touch [Optional Services]. Note: If you do not see the required service, you may need to install additional hardware on your device. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 27: To Install Print Drivers

    249. • Embedded Fax on page 259. • Server Fax on page 277. • LAN Fax on page 287. • Reprint Saved Jobs on page 293. • Network Accounting on page 313. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 28 Device Connection and Quick Setup Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 29: General Setup

    The Configuration Report details the device software versions and network settings configured for the device. The Configuration Report automatically prints when the device is rebooted or switched on. You can print a Configuration Report by following the instructions below. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 30: Configure Print Protocols

    For Banner Sheets, check the [Enabled] checkbox to allow a banner sheet to print with every print job. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 31: Cloning

    Workflow Scanning optional feature is already installed on the source device. After selecting the settings to be cloned, a configuration cloning file is created and saved with the extension .dlm (downloadable module). Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 32 • Connectivity Settings • Device Upgrade • Internet Fax • Administration • Security • Authentication & Authorization • Power Saver Configuration • Fax • Templates To select all the features, click on the [Select All] button. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 33: Date And Time

    Touch [Date and Time]. When the warning dialog appears, touch [Close]. The Date and Time screen displays, select [Date] tab. For Date Format, select one of the following: • mm/dd/yy • dd/mm/yy • yy/mm/dd Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 34: Using Ntp

    In the Offset of Local Time Zone area select the time offset (in hours) from the [Offset of Greenwich Mean Time] drop-down menu. The default is 0.0. In the Network Time Protocol area: For NTP Enabled, check the [Enabled] checkbox to enable NTP on the device. Select one of the following: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 35: Image Settings

    There are two encoding methods for JBIG2, check both of the following checkboxes for optimal compression: • Enable Arithmetic Encoding • Enable Huffman Encoding Note: Select one option for good compression and improved speed, if neither is selected, there will be no compression or optimal speed. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 36 For Searchable Options, select [Searchable] and then select one of the following correct languages for your device options: • Use Language Displayed on the Device User Interface. • Use this Language - select the language used at the device from the drop-down menu. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 37: Job Management

    Access Tools Pathway as a System Administrator on page 10. From the Tools pathway, select [Device Settings]. Touch the Scroll Down arrow button, touch [Job Operation Rights]. For Delete Job Rights, touch one of the following: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 38: Internationalization

    During Sleep Mode - when selected you must specify the interval of time (in seconds) between advertisements of service in the SAP Interval during Sleep Mode field. The range is 60 - 65535 seconds. Click on the [Apply] button. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 39: Advanced Settings

    Custom Services. If they have not been enabled, click on the [Settings] button and configure the settings and click on the [Apply] button. In the Enable Custom Services area check the following checkboxes: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 40: Smart Esolutions Setup

    Xerox to be used for billing (Meter Assistant) and toner replenishment (Supplies Assistant). SMart eSolutions provides the following features: • MeterAssistant™ - submits meter reads to Xerox from network devices. This ends the need to collect and report meter read information manually. •...
  • Page 41: Smart Esolutions Information

    Before registering the device for Meter Assistant, ensure the following items are available or tasks have been performed: • Create an account on Xerox.com. Add all devices in inventory that you wish to register for Automatic Meter Readings to your account, visit www.xerox.com/meterreads. •...
  • Page 42: Supplies Assistant

    General Setup The meter data is recorded in the Xerox service management system. It is used for the invoicing of metered service agreements, and also for evaluating consumable usage against printer performance. The automatic collection of the meter reads will ensure quality and reliability of the data we use to manage your service agreements.
  • Page 43: Alert Notification

    In the Alert Notification section you can set up groups to notify (by e-mail) when problems occur on the device. Alert notification is configured via Internet Services. Customers can set the Xerox device to notify users or operators of problems as they occur on the device. Alert Notification is configured via Internet Services.
  • Page 44: Local Ui Alerts

    Workflow Scanning, Internet Fax, E-mail or Server Fax features (when these features are installed on the device). When the scan disk memory is low, scan jobs may slow down or the device may cancel the job. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 45: Billing Information And Usage Counters

    To configure this feature or these settings access the Tools pathway as a System Note: Administrator. For details, refer to Access Tools Pathway as a System Administrator on page 10. At the Device: From the Tools pathway, touch [Device Settings]. Touch [General]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 46: Banner Sheet

    To print a Banner Sheet with each Print Job, for Print Banner Sheets, touch [Enable]. To allow the Print Driver to produce Banner Sheets when required, for Allow Print Driver Override, touch [On]. Touch [Save]. Press the <Log In/Out> button, Touch [Logout] to exit the Tools pathway. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 47: Feature Default

    The Save Job for Reprint feature allows users to store print jobs on the device from their Print Driver, or the Print page of Internet Services, then select the job from the device’s user interface for reprinting. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 48: Backup Saved Jobs

    The restored Saved Jobs data is not appended to the existing Saved Jobs. If the restore is aborted, the Default Public Folder will be empty. In the Settings area: Select [FTP] from the [Protocol] drop-down menu. Note: Only FTP is available. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 49: Online/Offline

    Access Tools Pathway as a System Administrator on page 10. From the Tools pathway, touch [Accounting Settings]. Touch [Authentication], the Accounting Mode screen displays. For Foreign Interface Device, touch [On] to enable the feature. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 50: Software Upgrade Via Network Connection

    Software Upgrade process. Prepare for the Upgrade Obtain the new software upgrade file for your device from the www.xerox.com website or from your Xerox Customer Support Representative. Download the upgrade file to a local or network drive. You will be able to delete the file after the upgrade procedure.
  • Page 51 Select [Configuration Report] in the directory tree, scroll down to the Common User Data section to see your System Software Version. Contact your Xerox Customer Support Representative to make certain that Auto Upgrading is appropriate for your device. Otherwise, refer to the Software Upgrade via the Network Connection topic for manual upgrade instructions.
  • Page 52: Set The Auto Upgrade Time

    Internet Services. The upgrade progress can be monitored from the device screen interface. You have completed the steps to automatically upgrade the device software. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 53: Internet Services

    Touch [TCP IP]. From the TCP/IP screen, touch [HTTP/IPP Enablement]. For Protocol touch [Enable]. Touch [Save], to return to the TCP/IP screen. Touch [Close]. Press the <Log In/Out> button. Touch [Logout] to exit the Tools pathway. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 54: Access Internet Services

    Many of the features available within Internet Services will require the System Administrator log in using their User ID and Passcode. The default being [admin] and [1111]. A user will only be prompted for the Administrator User ID and Password once in a single browser session. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 55: Status

    Trained - System Administrator needed to fix this problem. • Untrained - normal user can fix this problem. • Field Service - Xerox support needed to fix this problem. • Management - network administrator needed to fix this problem. •...
  • Page 56: Billing Information And Usage Counters

    Click on the [Refresh] button to view the current billing information in the Total Impressions area. Usage Counters The Billing Meter area shows the date and number of impressions that were notified to the Xerox Communication Server, if this has been set up.
  • Page 57: Trays

    Click on the [Status] tab. Select [Trays] in the directory tree. The Trays page displays the current paper supply. Instructions for changing the paper stock are contained in the User guides on your device. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 58: Jobs

    Private - allows only the creator of the folder or the System Administrator to access the folder and its contents. Click on the [Apply] button to create the folder. The folder will appear in the Folders list. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 59: Manage Folders

    If you select [Copy Job] or [Move Job], click on the [Go] button. Select the folder you want the Job to be copied or moved to, click on the [Copy Job] or [Move Job] button. To refresh the page, click on the [Refresh List] button. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 60: Print

    Wait for the Job Submission confirmation window to appear before exiting or navigating to a different screen, so your print job will not be deleted. Retrieve the printed document(s) from the device. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 61: Address Book

    Access Internet Services as System Administrator on page 16. From the Properties tab, click on the [Description] link. If [Device Name] and [Location] are changed, click on the [Apply] button, to accept the changes. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 62: General Setup

    Note: When you change the settings, you must restart the device to see the new values. If you return to this page before the device has been restarted, the old setting will display. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 63: Support

    Internet Services Support The Internet Services Support page provides easy access to the Xerox website. The page can also be set up to show Xerox support telephone numbers and the contact details for the System Administrator. To Edit Xerox Support or System Administrator Contact Details.
  • Page 64 Internet Services Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 65: Network Installation

    58 • Windows 2000/2003 using AppleTalk on page 64 • Windows using Microsoft (R) Networking on page 67 • IP Configuration in a Mac Environment on page 73 • Network Configuration on page 80 Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 66: Windows 2000/2003/Xp/Vista Environment

    For Host Name, touch the detail bar. Enter Host Name using the on-screen keyboard. To access more characters, touch [123] on the user interface. Touch [Save], then touch [Save] to return to the TCP/IP Settings screen. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 67: For Dynamic Ip Address

    To give the device a static IP Address, touch [Disabled] to disable Automatic Addressing. Touch [Enabled]. Touch [Save]. Touch [HTTP/IP Enablement], the HTTP/IP Enablement screen displays. For Protocol, ensure Enable is selected. If not, touch [Enable]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 68 If your DNS server does not support dynamic updates, then this function does not need to be enabled. Touch [Dynamic DNS Registration], touch [Enable], then [Save] to return to the DNS Configuration screen. Press the <Log In/Out> button. 10. Touch [Logout] to exit the Tools pathway. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 69: Install Print Drivers

    Enter the IP Address of the device. Enter the device name. 10. Click on [OK]. 11. You will be prompted for a Print Driver. Select [Have Disk] and click on [Browse]. Locate the Drivers folder on the CD. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 70 Current information about the printer is available. Click on [Close] to close the window. 12. For Default Settings, select any required default settings in the Print Driver and click on [OK]. Verify the Test Page printed at the machine. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 71: Configuration Cloning

    If you are installing multiple machines on your network you may find the Cloning feature useful. This feature allows you to copy configuration settings from one machine to another. For further information enter the word cloning in the search tool. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 72: Windows 2000/2003 Using Appletalk

    13. Wait few minutes for the machine to reboot. Press the <Machine Status> button. Touch the [Machine Information] tab. Touch [Print Reports]. Touch [Print Report]. Touch [Close]. The Configuration Report will print. On the report verify the details under Network Setup heading are correct. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 73: At Your Workstation

    23. If you want to share this printer from your computer, click on [Share As:] (Windows 2000) or [Share Name] (Windows 2003). Enter a share name (or accept the default name), then click [Next]. 24. Click on [Yes] to print a test page. 25. Click on [Next]. 26. Click on [Finish]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 74: Configure The Print Driver

    If you are installing multiple machines on your network you may find the Cloning feature useful. This feature allows you to copy configuration settings from one machine to another. For further information enter the word cloning in the search tool. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 75: Windows Using Microsoft (R) Networking

    Repeat this process for the Subnet Mask. When you are finished, touch [Save] to accept the changes and return to the TCP/IP Settings screen. Touch [Close] to return to the TCP/IP screen. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 76 The Configuration Report will print. On the report verify the details under Network Setup heading are correct. Touch [Close]. 16. Install Print Drivers on your network or client workstation using the instructions on the following pages. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 77 If you want to change the default SNMP settings, click on [SNMP Community Name] and enter the required information. Click on [OK]. Click on the [General] tab. Click on [Print Test Page]. Close the Test Page window if necessary. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 78: Netbeui Over Ip

    10. From the Tools pathway, touch [Network Settings]. Touch the [Network Setup]. Touch [Microsoft Networks]. In the Microsoft (R) Networks screen: Touch [Microsoft Enablement]. Touch [Enable] to enable the Microsoft Network protocols. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 79 Click on [Next]. Select [Browse for a printer] (Windows XP) or [Connect to this Printer...] (Windows 2003) and click on [Next]. Select the plus symbol to the left of [Entire Network] to expand it if applicable. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 80 If you are installing multiple machines on your network you may find the Cloning feature useful. This feature allows you to copy configuration settings from one machine to another. For further information enter the word cloning in the search tool. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 81: Ip Configuration In A Mac Environment

    Touch [Automatic Addressing]. By default, DHCP will be selected. Select [BOOTP]. Touch [Save]. Touch the [Close] button. Touch [TCP/IP-Line Printer]. in the TCP/IP - Line Printer screen: Touch [Enable], to enable the option. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 82 If your DNS server does not support dynamic updates, then this function does not need to be enabled. Touch [Enable], then [Save] to return to the DNS Configuration screen. Press the <Log In/Out> button. Touch [Logout] to exit the Tools pathway. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 83: Static Ip Addressing

    ONLY with extreme caution as most LPR spoolers are set to send print jobs to the default port of 515. Touch [Save] to return to the TCP/IP screen. Touch [Close] to return to the Tools pathway. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 84 At your Workstation Load the Print and Fax Drivers CD-ROM into your CD drive. Open the CD and select the required language, if necessary. Double-click to open the [Drivers] folder. Double-click to open the [Mac] folder. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 85: Apple Print Queue

    Double-click to open the folder containing the drivers for your Mac OS version. Double-click to open the [machine model.dmg] file. The Xerox Printer Installer dialog box appears. Click on [Continue]. Click on [Continue] and then [Agree] to accept the License Agreement.
  • Page 86 The Configuration Report will print. On the report verify the details under Network Setup heading are correct. Touch [Close]. Install Print Drivers Information Checklist • Ensure TCP/IP settings are correctly configured on the device. • Locate the Print and Fax Drivers CD delivered with your device. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 87 Double-click to open the folder containing the drivers for your Mac OS version. Double-click to open the [machine model.dmg] file. The Xerox Printer Installer dialog box appears. Click on [Continue]. Click on [Continue] and then [Agree] to accept the License Agreement.
  • Page 88: Network Configuration

    Information Checklist Before starting the procedure, ensure the following items are available or tasks have been performed: • Existing operational network utilizing the TCP/IP protocol. • Ensure that the device is connected to the network. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 89 Touch [Advanced Settings]. 10. Touch [Continue]. 11. Touch [HTTP/IP Enablement], the HTTP/IP Enablement screen displays. For Protocol, ensure Enable is selected. If not, touch [Enable]. Touch [Save], then touch [Close] to return to the Tools pathway. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 90: Configure Dynamic Addressing

    Before starting the procedure, ensure the following items are available or tasks have been performed: • Existing operational network utilizing the TCP/IP protocol. • DHCP or BOOTP Server should be available on the network. • Device must be connected to the network via Ethernet Cable. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 91 Touch [Automatic Addressing]. By default, DHCP is selected. Select one of the following required Dynamic Addressing methods: • BOOTP • DHCP • RARP Touch [Save]. Touch [Close]. Press the <Log In/Out> button. Touch [Logout] to exit the Tools pathway. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 92: Configure Ip Settings Using Internet Services

    Address for [Alternate DNS Servers 1] and [Alternate DNS Servers 2]. Note: If DHCP or BOOTP is the IP Address Resolution setting, you cannot change the Domain Name, Primary DNS Server, Alternate DNS Server 1, and Alternate DNS Server 2 settings. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 93: Ipv6

    Enter a name which corresponds to the IP Address of the device in the [Host Name] field. [Physical Connection] will display the physical network connection. This will display “Ethernet”. Enter details of an identifier of the IP site in which the device is connected in the [Domain Name] field. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 94 By default, the printer will prefer an IPv4 address over IPv6 address if both are enabled. For example, when querying the DNS, the printer will normally use the IPv4 address if an IPv6 address is also provided. By selecting this checkbox, this will change the preference to IPv6. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 95 11. Click on the [Apply] button to accept changes or [Undo] to return the settings to their previous value. 12. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 96: Configure Slp

    Click on the [Apply] button to accept the changes or [Undo] to return the settings to their previous values. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 97: Configure Ftp

    Active - this option allows the device to specify the return port to be used for data transport. Note: Some network firewalls may not support Active mode. Click on the [Apply] button to accept the changes. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 98: Snmp (Simple Network Management Protocol)

    Changes made to the GET or SET community names for this device will require corresponding GET or SET community name changes for each application which uses the SNMP protocol to communicate with this device (for example, Xerox PrinterMap, Xerox Internet Services, any 3rd party network management applications).
  • Page 99 Enter the required data in the [Privacy Password] and [Confirm Privacy Password] field. In the Print Drivers/Remote Clients Account area: Check the [Account Enabled] checkbox to Create an account for bi-directional Print Drivers and Xerox remote clients. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 100: Snmp Advanced Settings

    If you want to reset to the default Password, click on the [Reset] button. Note: This account allows Xerox Clients and Drivers a limited amount of access to objects on the device. If the device does not have SNMP v1/v2c enabled, and does not have this account enabled, Xerox SNMP based clients will not be able to communicate with it.
  • Page 101 Destination Address indicated by the IP Address and UDP port number entered by the user. The choices are: • Printer Traps Job Monitoring Traps • • Cold Start Generic Traps • Warm Start Generic Traps Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 102 Click on the [Apply] button to accept the changes or [Undo] to return the settings to their previous values. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 103: Ssdp (Simple Service Discovery Protocol)

    Click on the [Apply] button to accept the changes or [Undo] to return the settings to their previous values. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 104: Microsoft Networking

    In the Microsoft Networking page, scroll down to the WINS section. In the Server Information area for WINS: For Protocol, check the [Enabled] checkbox to enable WINS. Enter the IP Address in the [Primary Server IP Address] of a Primary Server. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 105 Click on the [Apply] button to accept the changes or [Undo] to return the settings to their previous values. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 106: Lpr/Lpd

    Only those with data file received 1st - The device holds the job if the job's data file is received first. This ensures the device waits to receive the job's control file information so that the banner sheet contains accurate information. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 107 Network Installation Click on the [Apply] button to accept changes or [Undo] to return the settings to their previous value. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 108: Raw Tcp/Ip Printing

    1 and 32768. This setting limits the total number of jobs accepted on a single connection. After the limit is reached and all jobs complete printing, port 9100 loses the connection. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 109: Smtp (Simple Mail Transfer Protocol)

    To configure this feature or these settings access the Properties tab as a System Note: Administrator. For details, refer to Access Internet Services as System Administrator on page 16. From the Properties tab, click the [Connectivity] link. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 110 Same as Automated E-mails: - when selected, each user will need to enter the system credentials specified on the SMTP Server configuration screen. Click on the [Apply] button to implement any changes. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 111: Ldap

    Select either the [IPv4 Address], [IPv6 Address] or [Host Name] radio button. Enter details in the [Friendly Name] field. Enter the IP Address and Port or the Host Name and Port of the Primary and Backup LDAP Server. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 112 Contexts are used with the Authentication feature. Contexts speeds up searching through the LDAP tree by specifying where to look in the tree. The administrator can configure the device to automatically add an authentication context to the Login Name provided by a user. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 113 To Configure Authorization Access LDAP server user groups can be used to control access to certain areas of the Xerox device. For example, the LDAP server may contain a group of users called ‘Admin’. You can configure the ‘Admin’ group on...
  • Page 114 For Services Pathway [Access Group] field, enter the name of a group, defined at the LDAP server, that you want to provide with Service access to the device. Repeat the process for Job Status Pathway and Machine Status Pathway. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 115 LDAP directory under which all users and groups will be retrieved. Distinguished name is a unique name for an entry in your LDAP directory. For example: cn=USERID, o=xerox, c=us. Note: Many UNIX/Linux LDAP servers require this attribute to be set and is used frequently when Login Credentials to Access LDAP Server is set to [Authenticated User].
  • Page 116 (objectClass=user) (sAMAccountName=Bob). If you are not familiar with LDAP search strings, use an Internet browser search to find examples. Click on the [Apply] button to implement any changes. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 117: Configure Pop3 Setup

    Type in the e-mail server polling interval in minutes in the [Polling Interval] field. The range is from 1 to 60, and the default is 15. Click on the [Apply] button to implement any changes. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 118: Configure Http

    167. For Secure HTTP (SSL), select [Enabled] to set the HTTP Security Mode. Change the Port Number if required. The default is 443. Click on the [Apply] button to accept the changes. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 119: Proxy Server

    Enter either the IP Address and Port or Host Name and Port in the [IP Address: Port] or [Host Name: Port]. The default port number is 8080. Click on the [Apply] button to implement any changes. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 120: Ntp

    Enter details in the [Backup IP Address: Port] or [Backup Host Name: Port] field. Click on the [Apply] button to implement any changes. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 121: Wsd

    In the WSD Services area, check the [Enabled] checkbox to enable the protocol. Click on the [Apply] button to implement any changes. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 122: Apple Talk

    Click on the [Apply] button to accept the changes or [Undo] to return the settings to their previous values. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 123: Netware

    The default name is based on the Ethernet MAC address. Enter the print server password in the [New Print Server Password] field, then re-enter it in the [Retype New Print Server Password] field. Check the [Select to save new password] checkbox. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 124 Click on the [OK] button when you see the message “Properties have been successfully modified”. NDPS/NEPS For The Xerox NDPS/NEPS Agent, documentation, and Print Drivers visit the Xerox website at www.xerox.com. Novell Distributed Print Services (NDPS)/Novell Enterprise Print Services (NEPS) are products built on Novell's printing architecture.
  • Page 125 Network Installation The Xerox NDPS/NEPS Solution allows you to use Novell NDPS/NEPS with many of the latest Xerox printers. It includes administrative tools that snap-in to NWAdmin that allows users to easily configure and manage their network print services. It also has a set of NetWare Loadable modules that run on the NetWare server.
  • Page 126: As400 Raw Tcp/Ip Printing To Port 9100 (Crtdevprt)

    Create a Device Description Create a device description from your AS400 terminal command line. Select the F-4 key to prompt the CRTDEVPRT command. Enter the following parameters: Device Description: Xeroxprinter Device Class: *lan Device Type: 3812 Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 127 Leave all other options set to the default values. Press <Enter>, A message indicates that you have created the device Xerox printer. Power on the device and start a print writer. Then place a spool file in the appropriate queue to test the printer.
  • Page 128 If printing PCL, set this parameter to HPIIID, HP5Si (most of the HP drivers will work) and set Workstation customizing object as *none. If printing ASCII, set this parameter to *IBM42011 (which is the default). Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 129: Unix

    Select [Printers and Plotters]. Select [Actions: Add Remote Printer/Plotter...]. Enter the following information into the Add Remote Printer/Plotter form: • [Printer Name: printer name]. Where printer name is the name of the queue being created. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 130 Type [exit] to exit the Bourne shell and then [exit] to exit super user mode. 10. Test the queue created. Type the command [lp -d queuename /etc/hosts]. 11. Verify that the job is printed at the device. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 131: Solaris 2.X

    Type [exit] to exit the Bourne shell and [exit] to exit super user mode. 10. Test the queue created. Type the command [lp -d queuename /etc/hosts]. tty Method Type [su] to become super user. Type [sh] to run the Bourne shell Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 132: Sco Unix Environment

    Host: hostname (Where hostname is the machine hostname from the /etc/hosts file). Printer: name of the queue being created, i.e: dc xxxq. Select [OK] to complete the form. Select [OK] at the Message window. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 133 From the Properties tab, click on the [Connectivity] link. Click on the [Protocols] link. Select [Raw TCP/IP Printing] in the directory tree. In the General area: For Protocol, check the [Enabled] checkbox to enable Raw TCP/IP Printing. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 134 (su) and downloading the appropriate files to the root directory, the installation begins as follows: Tar format: After untarring the files, run the installation script with the ./cups.install (and press Enter). RPM format: rpm -e lpr rpm -i cups-1.1-linux-M.m.n-intel.rpm (and press Enter). Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 135 Installing the Xerox PPD on the workstation The Xerox PPD for CUPS is available on one of the CD-ROMs that came with your printer. From the CD- ROM, with root privileges copy the PPD into your CUPS ppd folder on your workstation. If you are unsure of the folder's location, use the Find command to locate the ppd's.
  • Page 136 Network Installation Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 137: Print Drivers

    Print Drivers. • Windows 2000/2003 Server on page 130 • Windows 2000 Professional on page 132 • Windows XP on page 135 • Windows Vista on page 138 • Apple Macintosh 10.X on page 141 Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 138: Windows 2000/2003 Server

    Xerox Printer Installer to discover the printer and install drivers. To use the Xerox Printer Installer locate the Internet Services Print and Fax Drivers CD-ROM delivered with your device and follow the instructions contained in the Internet Services Print and Fax Drivers Guide for Microsoft Windows.
  • Page 139 Click on the [Advance] tab, then click on [Printing Defaults]. Select the settings you wish to set for the printer. For further information on Configuring the Print Driver and Installation, refer to the Print Drivers Guide for Windows CD. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 140: Windows 2000 Professional

    This section provides instructions on how to install the Print Drivers manually. However, you can use Xerox Printer Installer to find the printer and install drivers. To use the Xerox Printer Installer locate the Print and Fax Drivers disc delivered with your device and follow the instructions contained in the Guide for Microsoft Windows.
  • Page 141 Select [Local Printer] and deselect [Automatically detect and install my Plug and Play printer]. Click on [Next]. Select [Create a new port] and choose [LPR Port] from the Type pull-down menu. Click on [Next]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 142 Click on the [Configuration] tab. Change the settings you wish to set for the printer. Click on [OK]. For further information on Configuring the Print Driver and Installation, refer to the Print Drivers Guide for Windows CD. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 143: Windows Xp

    Xerox Printer Installer to discover the printer and install drivers. To use the Xerox Printer Installer locate the Internet Services Print and Fax Drivers disc delivered with your device and follow the instructions contained in the Internet Services Print and Fax Drivers Guide for Microsoft Windows.
  • Page 144 10. You will be prompted for a Print Driver. Select [Have Disk] and click on [Browse] to browse to the location of your Print Driver. 11. Select the required driver then click on [Open]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 145 Use the available tabs to set the printing defaults. Additional settings may be accessed by clicking on the [Printing Preferences] button on the General tab. For further information on Configuring the Print Driver and Installation, refer to the Print Drivers Guide for Windows CD. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 146: Windows Vista

    Xerox Printer Installer to discover the printer and install drivers. To use the Xerox Printer Installer locate the Internet Services Print and Fax Drivers disc delivered with your device and follow the instructions contained in the Internet Services Print and Fax Drivers Guide for Microsoft Windows.
  • Page 147 Select your printer from the list and click on [OK]. 10. The status bar will display. In the [Type a printer name], check the [Set as the default Printer] checkbox. 11. Click on [Next]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 148 12. Right click the printer within the Printers folder and select [Printing Preferences]. 13. Select any required default settings in the Print Driver. For further information on Configuring the Print Driver and Installation, refer to the Print Drivers Guide for Windows CD. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 149: Install The Print Driver

    12. Click on [Close], and restart the workstation. 13. When the workstation has restarted, double click the hard drive icon. 14. Double-click the [Applications] icon. 15. Double-click the [Utilities] folder. 16. Double-click the [Printer Setup Utility] icon. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 150 20. Enter the IP Address of the printer. 21. Enter a name for the print queue. (You may leave this blank if you prefer). 22. Select [Xerox] from the Printer Model list. 23. Select your printer model from the Model Name list.
  • Page 151: Authentication

    Authentication is used to verify that a user accessing the device is a valid user. The user’s authentication details are verified either remotely by a network authentication server, locally by an internal database on the device, or by a card reader or authentication solution with the Xerox Secure Access feature.
  • Page 152: Authentication Configuration

    Administrators to configure Authentication settings by using an Internet browser. • Ensure the Authentication Server to be used is functional on your network and refer to your manufacturer's documentation for instructions to complete this task. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 153: Authentication Configuration (Network Authentication)

    Authorization. • Personalization. Note: Web User Interface Authentication only needs to be defined if you have specified Xerox Secure Access as the method of authentication. • Authentication Configuration - Step 3 of 3 This page displays the current status and configuration of Authentication & Authorization and Device Default State.
  • Page 154 [Edit]/[Configure] button for Access Setup Wizard. On the Device Access page, in the Pathway Access area, select either [Unlocked] or [Locked] for the following options: • Services Pathway • Job Status Pathway • Machine Status Pathway Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 155 Click on the [Add Mapping] button to return to the Add Authentication Server page. Click on the [Add Server] button to save the settings and return to the Authentication Server page. 10. Click on the [Save] button to return to the Authentication Configuration page. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 156 From the Properties tab, click on the [Security] link. Select [Authentication Configuration] in the directory tree. The Authentication Configuration page displays. In the Current Configuration area click on the [Edit Methods]/[Configure] button for Authentication. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 157 In the Where is the Information Located? area select [Remotely on the Network] from the drop-down menu for Device User Interface Authentication and click on the [Save] button to return to the Authentication Configuration page. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 158 Device User Interface Authentication and click on the [Save] button to return to the Authentication Configuration page. Note: LDAP can also simply be used as an Information (Personalization) server, supplying information to other Authentication servers being used on the network. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 159 Used when Remotely on the Network is selected for Authorization. LDAP server user groups can be used to control access to certain areas of the Xerox device. For example, the LDAP server may contain a group of users called ‘Admin’. You can configure the ‘Admin’ group on the device so that the members of that group will have administrator access to the device.
  • Page 160 By default everybody has access to all of the services on the device. By entering a group name in any of the services, access is then restricted to those users belonging to that group. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 161: Local Authentication

    In the User Identification area, enter details of the new user in the [User Name], [Friendly Name], [Password] and [Retype Password] fields. In the [User Role] area, select one of the following roles: • System Administrator • Accounting Administrator • User Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 162: Xerox Secure Access

    Xerox Secure Access System Administrators can configure the device so that users must be authenticated and authorized before they can access specific services or areas. Xerox Secure Access provides a means of authenticating users via an authentication server and optional card reader.
  • Page 163 The Authentication Configuration page displays. In the Current Configuration area click on the [Edit Methods]/[Configure] button for Authentication. In the Where is the Information Located? area select [Xerox Secure Access] from the drop- down menu for Device User Interface Authentication.
  • Page 164: Enable Web User Interface Authentication

    Enter the details in the [Path] field. Under the Device Log In Methods heading, select one of the following: • Xerox Secure Access Device Only (e.g., Swipe Cards - if you want to allow the user to swipe their swipe cards at the UI. •...
  • Page 165 The Authentication Configuration page displays. In the Current Configuration area click on the [Edit Methods]/[Configure] button for Authentication. In the Where is the information located? area, select [Xerox Secure Access] from the drop-down menu for Device User Interface Authentication, and select [Remotely on the Network] from the drop-down menu for Web User Interface Authentication.
  • Page 166 Authentication The device will confirm successful authentication allowing access to previously locked system features. When finished using system features, press the <Clear All> button on the device’s keypad to close your account. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 167 171 • Trusted Certificate Authorities on page 177 • 802.1X on page 179 • System Timeout on page 181 • On Demand Overwrite on page 182 • Immediate Image Overwrite on page 186 Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 168: Security

    Security Security @ Xerox For the latest information on securely installing, setting up and operating your device see the Xerox Security Information website located at www.xerox.com/security. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 169: User Data Encryption

    To configure this feature or these settings access the Properties tab as a System Administrator. For details, refer to Access Internet Services as System Administrator on page 16. From the Properties tab, click on the [Security] link. Click on the [User Information Database] link. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 170 To configure this feature or these settings, you will have to access the Properties tab. This will require you to log in using your individual User ID and Password. At your Workstation, open the web browser, enter the IP Address of the device in the Address bar. Press <Enter>. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 171: Password Settings

    • Cannot contain “Friendly Name”. • Cannot contain “User Name”. • Must contain “at least 1 number”. Click on the [Apply] button to save your changes and return to the User Information Database page. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 172: Ip Filtering

    For example, specific rules should be added to the top of the list, whereas blanket policies should be added to the bottom of the list Enter the [Source IP Address] to which this rule will apply. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 173: Audit Log

    The Auditfile.text is a raw text file. To view the Audit Log as tab-delimited text, open the Auditfile.txt document in an application that can import text as a tab-delimited document, ® such as Microsoft Excel. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 174: Event Description

    The Audit Log contains a maximum list of the last 15,000 activities on the device. The activities that are displayed include: • System start-up and shutdowns. • On demand image overwrites completed. • Jobs completed. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 175: Machine Digital Certificate Management

    • comp-terminated - the job was cancelled. Identify the PC or User To record the user's name in the Audit Log, Network Authentication must be configured on the Xerox device. IIO Status If IIO (Immediate Image Overwrite) is enabled, this column will show the status of overwrites completed on each job.
  • Page 176 Windows 2000 running Certificate Services, can be uploaded to the device. Note: A separate request is required for each Xerox device. With SSL enabled (from the Connectivity/Protocols/HTTP selections of the Properties tab of Internet Services), and a digital certificate installed, remote users accessing the system over an HTTP-based interface are assured of having their network communications protected against eavesdropping and tampering, using strong encryption.
  • Page 177 If you selected Self Signed Certificate: Complete the Self Signed Certificate form with details for: • 2 Letter Country Code • State/Province Name • Locality Name Organization Name • • Organization Unit • E-mail Address Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 178 For the upload to be successful, the signed certificate must match the CSR created by the device and must be in a format that the device supports. The device only supports certificates of type “Base64”. Note: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 179: Ip Sec

    IPsec nodes. IPsec is necessary for securing many protocols including: • LPR and Port9100 printing • FTP Filing • Scan to E-mail • LDAP • Internet Fax Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 180 Access Tools Pathway as a System Administrator on page 10. From the Tools pathway, touch [Network Settings]. Touch [IP Sec]. Touch [Disable], then touch [Save]. Press the <Log In/Out> button. Touch [Logout] to exit the Tools pathway. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 181: Host Groups

    Protocol Groups can be deleted by highlighting a Protocol Group in the IP Protocol Groups area and clicking on the [Delete] button. If the Protocol Group selected is not being used by a security policy, then click on the [OK] button. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 182 (CA) support; and the ability to change encryption keys during an IPsec session. Generally, IKE is used as part of virtual private networking. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 183 3DES is more secure than DES. It also requires more processing power, resulting in increased latency and decreased throughput. • AES (Advanced Encryption Standard) is a more secure method compared to 3DES. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 184 Algorithm choices are AES and 3DES Note: Encryption will not be shown if [IPsec Security] is set to AH. Click on the [Save] button to return to the IPSec - Action page. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 185: Trusted Certificate Authorities

    The digital certificate will appear in the Installed Certificates area. To Delete a Certificate At the Trusted Certificate Authorities screen, select a certificate from the list in the Installed Certificate area. Click on the [Delete] button. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 186 Internet Services server. To resolve this, install the generic Xerox Root CA Certificate in user's Web browsers. At the Trusted Certificate Authorities screen, right-click on the [Download the Generic Xerox Device CA] link which appears at the bottom of the screen, under the Installed Certificates box.
  • Page 187: 179

    When the device comes back online, if the Tools screen is still displayed with a message indicating that you are still logged in as Administrator, press the <Log In/Out> button. Touch [Logout] to exit the Tools pathway. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 188 For Protocol, uncheck the [Enable 802.1X] checkbox to disable this feature. Click on the [Apply] button to save changes. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 189: System Timeout

    You can enter a time from six to 60000 minutes. Click on the [Apply] button. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 190: On Demand Overwrite

    To Verify that On Demand Image Overwrite is an Installed Option If a Configuration Report did not print during SIM installation, at the Device print the report as follows: Press the <Machine Status> button. Touch the [Machine Information] tab. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 191 When rebooted, the Disk Overwrite confirmation report is printed. This details the status and time of the overwrite. To verify the overwrite has completed view the Confirmation Sheet, under Confirmation Details. The Job Information: Status ESS Disk should read 'SUCCESS'. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 192 Manual page, click on the link at the bottom of the page to navigate to the Reprint Saved Jobs feature. For more information on Reprint Saved Jobs feature, refer to Reprint Saved Jobs page 293. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 193 Select either [Standard] or [Full] overwrite for Type. Click on the [Apply] button. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 194: Immediate Image Overwrite

    Press the <Machine Status> button. Touch the [Machine Information] tab. Touch [Print Reports]. Touch [Print Report]. Touch [Close] On the Configuration Report, check under the Installed Options heading if Immediate Image Overwrite is an installed and enabled option. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 195 Touch the [Other Queues] button (if necessary). Touch the drop-down menu and select [All Completed Jobs]. Touch a job in the queue. View the Immediate Overwrite status under Value. This will appear as Successful or Failed. Touch [Close]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 196 Security Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 197: Workflow Scanning

    FreeFlow SMARTsend Installation and Administration Guide. Information Checklist Before starting the procedure, ensure the following items are available or tasks have been performed: • Ensure the device is fully functioning on the network. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 198: Enable Workflow Scanning

    If you require color or grayscale scanning, or scan to JPEG you will need the Color Scanning Enablement Kit. The Kit can be purchased from your Xerox Sales Representative. Follow the instructions with the Color Scanning Enablement Kit to ensure the Kit is installed before you continue with the Network Scanning instructions.
  • Page 199: File Transfer Protocol (Ftp)

    Select FTP from the [Protocol] drop-down menu. Select either the [IPv4 Address], [IPv6 Address] or [Host Name]. Enter details of the Repository Location in the [IP Address: Port] or [Host Name: Port] field. The default port number is 21. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 200 Test your settings by logging in to the scan directory from a PC with the user account and password. Create a new folder within the directory and then delete the folder. If you cannot perform this function check the user account access rights. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 201 Check the [Select to Save New Password] checkbox, if you need to change the password for an existing Login Name. Click on the [Save] button to accept the changes. The Next Step is to proceed to the General Settings. Refer to Configure General Settings on page 197. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 202: Server Message Block (Smb)

    System - select this method if the credentials are going to be typed in on this page and stored in the device's memory. • If you select System, enter details in the [Login Name] and [Password]. • Enter the password again in the [Retype password] field. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 203 Create a login account for the device on the web server. Create a home directory for the device. Add a bin directory to the home directory. Place an executable CGI script in the bin directory. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 204 Type in the path to the repository in [Document Path] field. Enter the full path to the directory, starting at the root of HTTP or HTTPS server. For example: /directory name/directory name. For [Login Credentials to Access the Destination], select one of the following: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 205: Configure General Settings

    Templates stored on the device are updated automatically. In the Template Distribution Repositories area, select one of the following Login Source to control user access to a pool of templates stored on a remote server. Communications to the Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 206: Configuring Validation Servers

    Before starting the procedure, ensure the following items are available or tasks have been performed: • Ensure the device is fully functioning on the network. TCP/IP and HTTP must be configured on the device. • Ensure your validation server or application is installed on your network. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 207 From the Validation Servers page, in the Validation Servers area: Highlight the Validation Server and click on the [Delete] button. Click on the [OK] button when you see the confirmation message ‘Are you sure you want to delete the selected validation server?’. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 208: Scanning Web Service

    Access Internet Services as System Administrator on page 16. From the Properties tab, click on the [Services] link. Click on the [Workflow Scanning] link. Select [Default Template] in the directory tree. The Default Template page displays. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 209 To add an additional file destination, in the File area, click on the [Add] button. In the Add Destination to Template area, select one of the following: • Select from a Predefined List. • Enter a Scan Destination. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 210 IP Address and Port or Host Name and Port - will display the host or the IP address of the repository. • Login Name - displays the account name used to access the repository. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 211 This area allows you to add data fields to the Default Template. These data fields can either provide information or collect data from the user for each workflow scan job. This information is filed with your Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 212 Note: Validate Data Before Scanning options may also be available if there are validation servers configured for this device. Click on the [Apply] button to return to the Default Template page. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 213 From the Default Template page, to change the Advanced Settings, click on the [Edit] button in the Advanced Settings area. The Advanced Settings page displays. In the Advanced Settings area: For the Image Options, adjust the following options: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 214 The Edge Erase feature allows you to erase the spots, punch holes, noise, fold, crest, and staple marks that appear along any or all of the four edges of an input document. For [Edge Erase] select one of the following options: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 215 For Confirmation Sheet, check the [Enabled] checkbox to allow a confirmation sheet to print at the end of each workflow job. The Confirmation Sheet specifies the success or failure of the Workflow Scanning job. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 216 JBIG2 - JBIG2 compression is usually used for text and halftone documents. It yields a very small black and white file size with fast viewing performance, but the initial scan performance is typically slower. This compression format requires Acrobat 5 with PDF version 1.4 or greater. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 217: Update List Of Templates

    At the Device: Touch the <Services Home> button. Touch [Workflow Scanning] icon on the touch screen. Touch the [Advanced Settings] tab. Select [Update Templates] to display the Update Template screen. Select [Update Template List]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 218: Custom File Naming

    You can include up to four Custom Text strings in the file name. If you select Custom Text, enter details in the field. You can position the option you have selected in your own prioritized order, by using the up and down arrows in the Position area. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 219: Display Settings

    If Hide Default Template is selected and no other Templates exist, the Default Template will automatically be shown until at least one template is added. In the Template Selection area, select one of the following: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 220: Set Up Remote Template Pool Repository

    Click on the [Apply] button to accept the changes or [Undo] to return the settings to their previous values. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 221 NDS Context - allows you to set the name of the NDS tree. If you are using Bindery or Bindery emulation, leave this field blank. If you are using NDS, this field cannot be left blank. The default tree name is ‘Xerox _DS_Context’. Document Path - enter the full path to the directory.
  • Page 222 10. Click on the [Apply] button to accept the changes or [Undo] to return the settings to their previous values. 11. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 223: Scan To Home

    Workflow Scanning must be enabled on the Xerox device. • Network Authentication must be configured on the Xerox device. The Authentication server and the server used to file scanned images must belong to same domain. Additional Requirements for Scan to Home via LDAP Query •...
  • Page 224: Enable And Configure Scan To Home

    Name” directory to if one does not exist. Enter the path to a location on your network where scans are to be stored in the [Network Home Path] area. The format should be: \\servername\foldername. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 225 At the Workflow Scanning Template List, touch the Scan to Home template. The default name is [@S2HOME]. Put your documents in the device to scan and press the green start button. Retrieve your documents from the home directory. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 226 Scan to Home Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 227: Scan To Mailbox

    In the Feature Enablement area, check the following checkboxes: • Enable Scan to Mailbox - to activate this feature on the device. When you enable Scan to Mailbox, the created mailboxes will appear in the Workflow Scanning. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 228: Create A New Mailbox

    Enter the password again to confirm in the [Confirm Folder Password] field. Click on the [Apply] button. Enter the password in the [Folder Password] field. Click on the [OK] button. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 229: Personalize Settings Or Modify Settings

    Using this setting will result in large file sizes and the highest image quality. • Simple Scan - this provides faster scan processing by decreasing the overall quality of the scanned images. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 230: Layout Adjustment

    Landscape Originals - this instructs the printer to orient all images in landscape mode. • Note: If you are using the Document Glass, the orientation is as seen before turning it over on the Glass. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 231: Filing Options

    Searchable - if the original document is composed of multiple languages then select the main language used within the document from the drop-down menu. Click on the [Apply] button to return to the Settings screen. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 232: Workflow Scanning Image Settings

    The Compression Capability feature allows you to set compression type you want to be enabled by default on the device. In the Compression Capability area, click on the [Edit] button to display the Compression Capability screen. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 233: Configure Scan To Mailbox

    To view this information access the Properties tab as a System Administrator. For details, refer to Access Internet Services as System Administrator on page 16. From the Properties tab, click on the [Services] link. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 234 Enter a number in the field and select either [Day] or [hours] from the drop-down menu to indicate the time period desired. For Cleanup Time, select one of the following option: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 235: Scan Policies

    Click on the [OK] button when you see the message “Are you sure you want to delete this folder?”. Scan Policies This feature allows the System Administrator to set the scanning policies for the Scan to Mailbox feature on the device. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 236 Touch your mailbox folder template in the Template Destinations list. In the Document Management screen: Touch the [Enter Password for Folder] from the list. Enter your mailbox folder password. Touch [Done] and touch [Save]. Touch the [Filing Options] tab. Touch [File Format]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 237 Click on the [OK] button when you see the message “Properties have been successfully modified”. To remove your mailbox folder, click on the [Delete Folder] button. Click on the [OK] button when you see the message “Are you sure you want to delete this folder?”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 238 Scan to Mailbox Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 239: E-Mail Addressing

    Obtain the IP Address or Host Name of a functional SMTP mail server that accepts inbound mail traffic. • If you require color or grayscale scanning, or scan to JPEG you will need the Color Scanning Enablement Kit. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 240: Configure Smtp Server

    E-mail The Kit can be purchased from your Xerox Sales Representative. Follow the instructions with the Color Scanning Enablement Kit to ensure the Kit is installed before you continue with the E-mail instructions. • Create an e-mail account on the mail server which the device will use as the default “From”...
  • Page 241 Optional Step: Enter a name of the sender in the [From Name] field. If LDAP is configured, check to select the required option next to the [Allow Authenticated Users to Edit “From:” Field when]: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 242 Scan to E-Mail settings will set the defaults for the following: E-mail Subject, Output Color, 2-Sided Scanning and Original type. From the E-mail: Default screen, in the Scan to E-mail area, click on the [Edit] button. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 243 From the E-mail: Default screen, click on the [Edit] button in the Layout Adjustment area. Select the required options. Click on the [Apply] button to implement changes and return to the E-mail: Default page. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 244 Select the required options. Click on the [Apply] button to implement changes and return to the E-mail: Default page. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 245: Configuring Public And Internal Address Books (Ldap)

    LDAP server is not configured to allow NULL names and passwords. • Use an LDAP client to validate your settings before inputting them into the Internet Services menus. LDAP clients include Microsoft Outlook Express, Microsoft Outlook and Netscape Communicator. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 246 74 or less. The range is between 5 and 100. For LDAP Referrals, check the [Enabled] checkbox if the primary LDAP server is connected to additional servers, the search will continue on those servers as well. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 247 Enter the default login information in the [Default Login Context] field. This is the first context that will be searched. Note: The word LDAP should appear in the login context, for example, cn=LDAP, o=xerox, c=us. Click on the [Save] button. To Define User Mappings Fields contained within LDAP structures are not standardized.
  • Page 248 233. LDAP server user groups can be used to control access to certain areas of the Xerox device. For example, the LDAP server may contain a group of users called ‘Admin’. You can configure the ‘Admin’ group on the device so that the members of that group will have administrator access to the device.
  • Page 249: Custom Filters

    LDAP directory under which all users and groups will be retrieved. Distinguished name is a unique name for an entry in your LDAP directory. For example: cn=USERID, o=xerox, c=us. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790...
  • Page 250: Public Address Book

    Separated Values) format for the device to be able to read the file contents. The device can have access to both an LDAP server and a public address book. If both are configured the user will be presented with the choice to use either address book to select e-mail recipients. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 251 From the Address Book tab, in the Public Address Book area, ensure [View All Names] link is highlighted. Click on the [Delete] link for the name you want to delete. Click on the [OK] button when the ‘Are you sure you want to delete this record?’ message displays. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 252 Public Address Book content with the CSV file content. In the Map Your File to the Public Address Book Fields area, the following information is displayed: • Label - will display the set heading label. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 253: Domain Filter

    If a set of restricted domains is defined, then all e- mails to other domains are allowed. If a set of allowed domains is defined, then all e-mails to other domains are not allowed. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 254 Duplicate domain details entered in the Add Domain field are not allowed and will not be added. If a duplicate entry is entered, a pop-up screen displays with the message; ‘Unable to add the new E-mail Domain - An e-mail Domain with the same name already exists’. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 255 If Allow Domain is enabled with no entries in the Domains list, the behavior will be to block all domains. Note: If Block Domain is enabled with no entries in the Domains list, the behavior will be to allow all domains. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 256 E-mail Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 257: Internet Fax

    Authentication on page 143 of this guide. Authentication can be configured after Internet Fax has been installed. Information Checklist Before starting the procedure, ensure the following items are available or tasks have been performed: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 258: Enable Internet Fax

    It is available on the 5735, 5740 and 5745, but without the Scanning Enablement Kit. The Kit can be purchased from your Xerox Sales Representative. Follow the instructions with the Color Scanning Enablement Kit to ensure the Kit is installed before you continue with the Internet Fax instructions.
  • Page 259: Configure An Smtp Address

    Enter details for the SMTP server account in the [Login Name], [Password] and [Retype Password] fields. Check the [Select to save new password] checkbox, if you want to change the password for an existing Login Name. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 260: Configure Pop3 Settings

    For Activity Report, check the [Enable] checkbox to automatically print an Internet Fax activity report after every 50 completed jobs. You can also print an Internet Fax activity report manually at any time by clicking on the [Print Activity Report] button. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 261 Resolution - allows you to choose the resolution setting to be applied to the scan. • Note: Changing the resolution affects the amount of detailed reproduced on graphic images. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 262 Searchable options are only available when the Searchable File Formats service is enabled. Internet Fax Image Settings allow you to specify the Internet Fax Image Settings. There are two options: • PDF & PDF/A Settings - allows you to select Optimized for Fast Web Viewing. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 263: Address Books

    The device supports two types of address book: • Internal: A global address book provided by LDAP services. • Public: A public address book created from a list of addresses saved in a .CSV file (comma separated values) format. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 264: Domain Filter

    UI (and the Internet Services for the address book) when submitting a job. When domains are added to the list, they will be checked against the current list to prevent duplicate values from being entered from SNMP or the Internet Services. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 265 If Allow Domain is enabled with no entries in the Domains list, the behavior will be to block all domains. Note: If Block Domain is enabled with no entries in the Domains list, the behavior will be to allow all domains. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 266 Internet Fax Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 267: Embedded Fax

    Obtain the telephone number that you want to assign to the fax device. Hardware: • Locate the Fax Hardware Kit. Contact your Xerox Sales Representative if you do not have the Fax Hardware Kit. Install the Fax Hardware Kit Note: If Server Fax is installed on the device when the Embedded Fax Install Wizard is running, the Server Fax feature will be disabled and users will only have access to the Embedded Fax feature.
  • Page 268: Complete The Fax Setup Screens

    Enter the number of a nearby fax device using the keypad and touch the [Add] button. Place your documents in the document handler and press the <Start> button. Verify that your documents are received at the other fax device. You have completed the embedded fax setup. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 269: Deferred Fax Settings

    Enter the number of a nearby fax device using the keypad. Place your documents in the document handler and press the <Start> button. Verify that your documents are received at the other fax device. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 270: Setting Fax Defaults

    • Text - this method is best for documents that contains mostly text Photo - this method is best for documents that contains photographic images and little or no • text. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 271: Image Quality

    Reduce to Fit - this method will shrink the large document to fit on a smaller size paper. • Split Across Pages - this method will continue a single image across several pages. Touch [Save] to return to the Layout Adjustment tab. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 272: Fax Options

    The Send Header Text screen displays, select [On] to allow the header text set by the System Administrator. Touch [Save] to return to the Fax Options tab. Touch the [Mailboxes] icon. The Mailboxes screen displays. Select one of the following options: • Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 273 • Pending Jobs Report - this option prints information about jobs currently queued in the machine memory and details of available memory. Touch [Print Report]. Touch [Close] to return to the Fax Options tab. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 274: Configuring Embedded Fax Settings

    To configure this feature or these settings access the Tools pathway as a System Administrator. For details, refer to Access Tools Pathway as a System Administrator on page 10. From the Tools pathway, touch [Service Settings]. Touch the [Fax Settings]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 275 From the Incoming Default Settings screen, touch [Secure Receive] icon. The Secure Receive screen displays. Select [Enable]. Touch the [Print on Passcode] type-in region and enter a four digit passcode using the keypad. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 276: Fax Transmission Defaults

    Access Tools Pathway as a System Administrator on page 10. From the Tools pathway, touch [Service Settings]. Touch the [Fax Settings] to display the Fax Settings screen. Select [Fax Transmission Defaults] to display the Fax Transmission Defaults screen. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 277 Transmission Header Text Transmission Header Text feature allows you to specify a text string to be transmitted as part of the transmission header. From the Fax Transmission Defaults screen, touch the [Transmission Header Text] icon. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 278 1 - 72 hours. • Keep Forever - select this option to save the document forever. Touch Save] to return to the Mailbox & Polling Policies screen. Touch [Close] to return to the File Management screen. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 279: Fax Reports

    Touch [Close] to exit and return to the Embedded Fax Settings screen. Fax Reports This features allows you to configure the following reports: • Activity Report • Broadcast and Multipoll Report • Transmission/Broadcast Report Appearance • Transmission Report Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 280: Fax Forward

    • Customer Receives Forwarded Fax - the system performs the Fax Forwarding function and the user receives the document either as an e-mail attachment or file in an SMB file share repository. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 281 Enter details of the destination e-mail address in the [Address 1] field. A further four e-mail addresses can be added. Note: Address 1 is a required field. One e-mail address is allowed per address field. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 282 To configure this feature or these settings access the Properties tab as a System Administrator. For details, refer to Access Internet Services as System Administrator on page 16. From the Properties tab, click on the [Services] link. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 283 The Position area will display the order of the fields which comprise the attachment file name. You can re-arrange the order of the fields appear by selecting a field and using the up and down arrows. Click on the [Save] button. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 284 Embedded Fax Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 285: Server Fax

    This is required to access the device's Internet Services web pages, which can be used to configure E-mail settings from a network connected workstation's web browser. For instructions on how to configure TCP/IP and HTTP, refer to Configure Network Connectivity Protocols with Internet Services on page 17. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 286: Enable Server Fax

    Server Fax • Install and configure the Xerox certified fax server solution on your network. Refer to the manufacturer's documentation contained with the server fax solution for instructions to complete this task. • If the server fax solution uses the TCP/IP protocol to communicate, it is recommended that the server be assigned a static IP Address.
  • Page 287 Check the [Select to save new password] checkbox, if you want to change the password for an existing Login Name. Click on the [Apply] button to accept the changes. Configure the Defaults settings, refer to Configure Default Settings on page 284. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 288: Configure A Fax Repository Using Netware

    Type in the path to the location of the repository server in [Document Path]. For example: /(directory name)/(directory name). In the [Login Credentials to Access the Destination] area, select one of the following: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 289: Configure A Fax Repository Using Smb

    Enter details of the Share name in the [Share] field. Type in the path to the location of the repository server in [Document Path]. For example: /(directory name)/(directory name). In the [Login Credentials to Access the Destination] area, select one of the following: Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 290: Enter The Fax Repository Details Via Internet Services

    Select either [IPv4 Address], [IPv6 Address] or [Host Name]. Enter details of the Repository Server in the IP Address: Port or Host Name: Port field. To view the proxy server settings, click on the [View HTTP Proxy Server Settings] link. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 291 Check the [Select to save new password] checkbox, if you want to change the password for an existing Login Name. Click on the [Apply] button to accept the changes. Configure the Default settings. Refer to Configure Default Settings on page 284. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 292: Configure A Fax Repository Using Smtp

    From the Fax - Defaults page, in the General area, click on the [Edit] button. The General page displays. In the General area, for Job Log, check the [User Name] and/or [Domain] checkbox if you want these attributes to appear in the Job Log when users log in to the device. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 293 From the Fax - Defaults page, in the Layout Adjustment area, click on the [Edit] button. The Layout Adjustment page displays. Select the required options. Click on the [Apply] button to accept changes and return to the Fax - Default page. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 294 Options page displays.. For Delay Start, select the required option. If [Specific Time] is selected, enter required time. Click on the [Apply] button to implement changes and return to the Fax - Default page. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 295: Lan Fax

    Ensure Bi-directional Communication is set to [Automatic], or click on [Manual] and enter the Device Name or IP Address. Click on [OK]. Click on the [Installable Options] button. Ensure that LAN Fax displays [Installed]. Click on [OK]. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 296: Using Lan Fax

    [File] 1. Open a document to fax and click on [Print] [File] [Print] then 2. Click on then 2. Click on the Xerox printer. Printer Name 3. In the area, from the drop-down menu, select your printer. [Xerox Features] [Copies 3.
  • Page 297: Setting Up A Cover Sheet

    Print in Foreground - to print the graphic at the front of your cover sheet. • Blend - to print a faint image of the graphic. Click on the [OK] button to return to the Fax screen. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 298: Additional Fax Options

    Prompt When Adding Duplicate Recipients - if you want to be notified when you add • duplicate recipients to the phonebook. • Prompt When Removing a Recipient - if you want to be notified when you delete a recipient from the phonebook. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 299 Click on the [OK] button to close the Fax screen. Click on the [OK] button on the Properties screen. Click on the [OK] button on the Print screen to send a LAN fax. The document will fax with the specified settings. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 300 LAN Fax Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 301: Reprint Saved Jobs

    Select [Enabled] to enable Saved Jobs for Reprint or [Disable] to disable Saved Jobs for Reprint. If Disable is selected, two further options are available. Select one of the following: • Retain All Jobs - all saved jobs currently on the system will be retained. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 302: Enable Reprint Saved Jobs In Your Print Driver

    Setup Utility]. • For Windows 2000/2003 - From the [Start] menu, select [Settings] then [Printers]. 2. Select the Xerox printer and click on the [Show Info] button. • For Windows XP - From the [Start] menu, select [Printers and Faxes].
  • Page 303: Back-Up Jobs

    Administrator. For details, refer to Access Internet Services as System Administrator on page 16. From the Properties tab, click on the [Services] link. Click on the [Reprint Saved Jobs] link. Select [Restore Jobs] in the directory tree. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 304: Manage Folders

    Private - the user marks the folder as Private and the folder is only visible to the Owner and the System Administrator. When you have selected the appropriate Permissions, click on the [Apply] button. The Folder is displayed in the Folders List. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 305: Modify Or Delete Folder

    Secure Saved Job is used to add a passcode to the job. The job can only be accessed and printed using the Passcode entered here. Select [OK] to save the settings and exit the Saved Job options. • Note: The Help option provides an explanation of all the options. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 306: Using Internet Services

    Click on [Submit Job] at the top of the page to send the job to the device over the internet. The job is processed and sent to the device for saving or saving and printing, depending on the selection. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 307: Custom Services

    To have the user name sent with the validation request if the user is authenticated at the device user interface, check the [Include User Name with validation request] checkbox. Click on the [Apply] button. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 308 Custom Services Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 309: Extensible Services Setup

    Secure Access is also the key to the personalized experience at the device. • Xerox Scan to PC: This solution bridges the gap between documents, PDFs and paper, helping you to personalize your Xerox workflow scanning and PDF workflow. It also gives you the ability to customize, directly from your desktop, the scanning menus available to you on your Xerox EIP enabled device.
  • Page 310 • In the Security area, check the following required checkboxes: • Xerox Secure Access - this feature is one of the authentication options available to restrict access to printer services and features. • Session Data - this feature allows an EIP application to access user session information.
  • Page 311: Wsd (Web Services For Devices)

    Click on the [WSD (Web Services for Devices] in the directory tree. In the WSD Services area, check the [Enabled] checkbox to enable the services. Click on the [Apply] button. Click on the [OK] button when you see the message “Properties have been successfully modified”. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 312 WSD (Web Services for Devices) Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 313: Xerox Standard Accounting

    Xerox Standard Accounting When enabled, XSA (Xerox Standard Accounting) tracks the numbers of Copy, Print, Fax, and Network Scan jobs (when these features are enabled on the device), for each user. Usage limits can also be applied to users to restrict the total numbers of Copy, Print, Fax, and Network Scan jobs that a user can perform.
  • Page 314: Enable Xerox Standard Accounting

    Selecting [Disabled] will allow any users to access the services on the device. Click on the [Apply] button. A sub-menu will display. Select either [Enabled] or [Disabled] for the services for Xerox Standard Accounting to track and prompt. Click on the [Apply] button.
  • Page 315: To Create A General Account

    Group Account can be numeric values up to a maximum of 12 digits. Group Account ID's must be unique. Enter a name for the group account in the [Account Name] field (for example Xerox). The group name can be alphanumeric characters to a maximum of 32 characters. The Group Account name must be unique.
  • Page 316 Group Account can be numeric values up to a maximum of 12 digits. Group Account ID's must be unique. Enter a name for the group account in the [Account Name] field (for example Xerox). The group name can be alphanumeric characters to a maximum of 32 characters. The Group Account name must be unique.
  • Page 317 16. From the Properties tab, click on the [Accounting] link. Click on the [Xerox Standard Accounting] link. Select [Report and Reset] from the directory tree. The Report and Rest page displays. To generate a Report, in the Generate Report area: Click on the [Generate Report] button.
  • Page 318: Enable Xsa In Windows Print Driver

    Server. You can then use this file to restore the data and settings on the same device or to clone other devices. You can only clone XSA settings to another Xerox device that supports the XSA feature.
  • Page 319 Xerox Standard Accounting Check that the device you want to clone settings to supports XSA At your Workstation: Note: To configure this feature or these settings access the Properties tab as a System Administrator. For details, refer to Access Internet Services as System Administrator on page 16.
  • Page 320 Xerox Standard Accounting Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 321: Network Accounting

    This is required to access Internet Services to configure Network Accounting. • Locate the Network Accounting Kit. Contact your Xerox Sales Representative if you do not have the Network Accounting Kit. This kit contains the License Agreement and Kit Code Number to enable the feature. •...
  • Page 322: Enable And Configure Network Accounting

    For example, touch [Copy] icon. The Touch Panel should display a screen with two buttons. One is the [User ID] button and the other is the [Account ID] button. This indicates the system has enabled accounting successfully. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 323 Right-click on the device printer icon and select [Properties]. Select [Configuration]. Select [Accounting]. Select [Xerox Network Accounting] from the Accounting System drop-down menu. Select [Prompt for Every Job]. If you want users to enter their User ID and Account ID each time they print, check the following checkboxes: •...
  • Page 324 Select the Xerox printer. From the Copies and Pages menu select [Accounting]. Select [Xerox Network Accounting] from the Accounting System menu. Select [Prompt for Every Job]. If you want users to enter their User ID and Account ID each time they print, check the following checkboxes: •...
  • Page 325: Xerox Secure Access

    Before starting the procedure, ensure the following items are available or tasks have been performed: • Ensure the Xerox device is fully functional on the network. TCP/IP and HTTP protocols must be configured so that Internet Services can be accessed.
  • Page 326: Access Authentication Configuration

    The Authentication Configuration page displays. In the Current Configuration area click on the [Edit Methods]/[Configure] button for Authentication. In the Where is the Information Located? area select [Xerox Secure Access] form the drop- down menu for Device User Interface Authentication.
  • Page 327 Under the Device Log In Methods heading, select one of the following: • Xerox Secure Access Device Only (e.g., Swipe Cards - if you want to allow the user to swipe their swipe cards at the UI. •...
  • Page 328 The Authentication Configuration page displays. In the Current Configuration area click on the [Edit Methods]/[Configure] button for Authentication. In the Where is the information located? area, select [Xerox Secure Access] from the drop-down menu for Device User Interface Authentication, and select [Remotely on the Network] from the drop-down menu for Web User Interface Authentication.
  • Page 329: Use Secure Access

    The account information may be requested because an accounting option is configured on the device. The Xerox device will confirm successful authentication and you will now have access to the features. When you have finished using the features, press the <Clear All> button on the keypad to close your account.
  • Page 330 Xerox Secure Access Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 331: Software Upgrade

    When Should I Upgrade the Software? Xerox is continually seeking to improve its products and a software revision may become available to improve functionality on the device. Your Customer Support Center Representative will instruct you to upgrade your device when it is necessary.
  • Page 332: To Upgrade Using The Internet Services

    Before starting the procedure, ensure the following items is available or task has been performed: • Obtain the new software upgrade file for your device from the www.xerox.com website or from your Xerox Customer Support Representative. The upgrade file will have an extension of .dlm (dynamically loaded module). Download the upgrade file to a local or network drive.
  • Page 333: Auto Upgrade

    • Obtain the new software for your device this will have an extension of .dlm (dynamically loaded module) from the www.xerox.com website or from your Xerox Customer Support Representative. • Download the upgrade file to a local or network drive. You will be able to delete the file after the upgrade procedure.
  • Page 334: Upgrade Through Usb

    .UGD (upgrade). It is important to obtain the correct upgrade file for your particular model of machine. • If you are performing the upgrade on a networked (connected printer) device, ensure the device is online before continuing. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 335 Verify that you have the upgrade tool installed onto the laptop or PC which will be attached to the machine to perform the upgrade. From the Start menu on the workstation, select Programs. The Xerox [machine model] Utilities link should appear in the list.
  • Page 336: At The Workstation

    Select [Software Upgrade]. Select [Software Upgrade]. Note the Current system software version. The Preparing Xerox machine software for Upgrade window appears. This should take no longer than 5 minutes. There are two Advanced Upgrade Options. Ensure [Upgrade Only Software which has Changed] is selected.
  • Page 337: Information Checklist

    Select [Description and Alerts] from the directory tree. Click on the [Reboot Machine] button. Print a Configuration Report At the Device: Press the <Machine Status> button. Touch the [Machine Information] tab. Touch [Print Reports]. Touch [Print Report]. Touch [Close] Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 338 Press the <Log In/Out> button. Touch [Logout] to exit the Tools pathway. Connect your workstation or laptop to the device with a USB cable. Install Print Driver. For Details, refer to Print Drivers on page 129. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 339: Troubleshooting

    The Workflow Scanning Service screen displays. Select [Enable], and touch [Save]. When you perform a scan, a Scan Confirmation Report prints (if it has been enabled). The Scan Confirmation Report will report a job status of SUCCESS or FAILED. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 340 From another workstation log in to the network with the scan user account and password created for the scanning function. Browse to the scan filing location and attempt to create and delete a folder. If you cannot perform this function, check the user account rights. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 341: Troubleshooting: E-Mail

    HTTP/HTTPS on page 195. The fault requires further investigation. Refer to the Xerox website at www.xerox.com for further support. Troubleshooting: E-mail If you are experiencing problems with sending an E-mail, first verify the device is connected on the network and functioning as a printer by performing the following activities: •...
  • Page 342 • Troubleshoot the network path to the SMTP server. It may be necessary to perform a network trace analysis. If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further support. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 343: Troubleshooting: Internet Fax

    SMTP Server Address is correct and that the TCP/IP Domain Name, Host Name and DNS settings are properly configured. Verify the POP3 Server Address is correct. Are the Internet Fax Settings Correctly Configured? For instructions, refer to Internet Fax on page 249. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 344 Other possibilities are that an authentication server is interfering with the device's log in to the mail server, or that the mail client on the device is not Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 345: Troubleshooting: Server Fax

    By successfully sending e-mail to a mail server not subject to authentication, the possibility of a malfunctioning client can be eliminated. If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further support. Troubleshooting: Server Fax...
  • Page 346: Troubleshooting: Embedded Fax

    Try logging into the fax filing location from another PC using the device’s account and password. Try to create a directory and delete the directory. If you cannot perform this function check the user account permissions. If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further support. Troubleshooting: Embedded Fax If you are experiencing problems with Embedded Fax, first verify that the device is functioning in its existing configuration by making a photocopy at the device.
  • Page 347: Troubleshooting: Network Accounting

    Verify that all Fax Setting configuration steps have been performed. Refer to Embedded Fax page 259. If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further support. Troubleshooting: Network Accounting If you are experiencing problems with Network Accounting, first verify that the device is connected on the network and functioning as a printer by performing the following activities: •...
  • Page 348 Press the <Machine Status> button. Touch the [Machine Information] tab. Touch [Print Reports]. Touch [Print Report]. Touch [Close]. If the fault requires further investigation, refer to the Xerox website at www.xerox.com for further support. Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 349: Font Management Utility And Unicode

    Downloaded fonts may then be added, deleted or exported to a file. The utility also allows you to add or delete printers or view printer lists. The utility is available at no cost from the Support and Drivers section of www.xerox.com. Unicode Xerox Unicode 3.0 for SAP fonts will enable printing Japanese, Korean, and Chinese characters from...
  • Page 350 Troubleshooting Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 351: Index

    Description, 53 NDS (Novell), 148 Description and Alerts, 47 SMB (Windows NT4 and Windows Device Connection, 5 2000/2003/2008), 149 Device Description, 18 Xerox Secure Access, 154 DHCP, 83 Authentication Configuration (Network DHCP/Autonet, 83 Authentication), 145 Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 352 Ethernet Configuration, 11, 54 Configure POP3 Settings, 252 Ethernet Port, 11 Domain Filter, 256 Event Description, 166 Enable, 250 Event ID, 166 Internet Fax Addressing, 249 Extensible Services Setup, 301 Using Mixed Size Originals, 249 Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...
  • Page 353 Microsoft Windows 2000 Professional, 132 MRC Compression, 28 Windows Add Printer Wizard, 130 Windows Vista, 138 Windows XP, 135 Xerox Printer Installer, 130, 138 NDPS/NEPS, 116 Print Protocols, 22 NetBEUI over IP, 70 Procedures for AS400 Raw TCP/IP Printing to Port...
  • Page 354 Proxy Server, 111 Searchable PDF/A, 27 Public Address Book, 242 Security, 159 Add New Names, 243 Security @ Xerox, 160 Create a Public Address Book, 244 Security Policies, 172 Delete a Name, 243 Server Fax, 277 Delete All Names, 245...
  • Page 355 Enable, 303 Scanning via HTTP(S), 333 Scanning via NCP, 332 Scanning via SMB, 333 Server Fax, 337 Xerox Printer Installer, 130, 138 Workflow Scanning, 331 Xerox Secure Access, 317 Trusted Certificate Authorities, 177 Access Authentication Configuration, 318 Trusted Certificate Authorities, 177 Configure on the Device, 319 tty Method on HP-UX Client (Version 10.x), 122...
  • Page 356 Index Xerox WorkCentre 5735/5740/5745/5755/5765/5775/5790 System Administrator Guide...