Lucent Technologies MERLIN LEGEND Release 5.0 System Programming Manual page 677

MERLIN LEGEND Communications System Release 5.0
System Programming 555-650-111
4 Programming Procedures
Optional Group Features
Summary: Group Coverage Receiver
Programmable by
Mode
Idle Condition
Planning Form
Factory Setting
Valid Entries
Inspect
Copy Option
Console Procedure
PC Procedure
Group Calling Overflow and Thresholds
Use this procedure to designate either another calling group or the QCC queue
(Hybrid/PBX only) to receive calls when the number of calls waiting in the queue
for a calling group is equal to or greater than the programmed threshold or when
the time that a call has spent in the queue exceeds the programmed timeout
value.
Overflow coverage can be provided only by calling groups or the QCC queue
(Hybrid/PBX only), not by individual extensions. Group members can be notified
when the number of calls waiting in the queue reaches the threshold.
A calling group or the QCC queue (Hybrid/PBX only) can provide overflow
coverage for more than one calling group; however, which group's calls go to an
available member in the overflow calling group is unpredictable.
The factory-set extension number for the QCC Listed Directory Number is 800.
Summary: Group Calling Overflow and
Thresholds
Programmable by
Mode
Idle Condition
Planning Form
System Manager, Integrated Administration
All
Not required
Form 7c, Group Coverage
Not applicable
Group numbers
Yes
No
More
Extensions
calling group ext. no.
no.
Enter Exit
coverage group no.
System Manager
All
Not required
Form 7d, Group Calling
4
Grp Calling Grp Coverage
Dial coverage group
Enter
Exit Exit
Type calling group ext. no.
4
4
Issue 1
June 1997
Page 4-270
Dial
Type