Lucent Technologies MERLIN LEGEND Release 5.0 System Programming Manual page 205

MERLIN LEGEND Communications System Release 5.0
System Programming 555-650-111
3 Common Administrative Procedures
QCC Optional Features
Console Display/Instructions
Select Return Ring.

Queued Call Operator:
Make a selection
Hold Rtrn
HoldRelease
Threshold
ElvatePrior
Exit
Erase the current number of rings ( xx ).

Queued Call Return Ring:
Enter number rings
before return (1-15)
xx
Backspace
Exit
Enter the number of rings before the directed call returns

to the QCC queue ( nn = 1 to 15).
Dial or type [ nn ].
Save your entry.

Select .
Enter
Return to the System Programming menu.

Select two times.
Exit
Position Busy Backup
Use this procedure to designate or remove the calling group to provide the backup
position for the QCC queue. The specified calling group receives incoming calls
when all QCC operator positions are in position-busy mode.
Position Busy Backup is programmed for the QCC queue rather than for individual
QCC operator positions. The calling group designated as the QCC queue backup
serves as the backup for the Remote Access feature and as backup when the
QCC is being used as the system programming console.
Only one Position Busy Backup can be programmed per system.
InQue Alert
Call Types
Msg Center
ExtndComplt
Return Ring
Press Drop.
Enter
Additional Information
3
Issue 1
June 1997
Page 3-51
PC
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