Intermec PA30 User Manual page 120

Chapter 7 — Managing, Maintaining, and Troubleshooting the PA30
108
Symptom
Transfer ribbon
wrinkles.
No thermal transfer
printout.
Media feed not working
properly.
Possible Problems and Solutions
• Check the Paper Type parameter and
make sure it is set correctly. For help, see
"Paper Type" on page 72.
• The energy control may be faulty. Call
Intermec for service.
• The ribbon break shaft may need
adjustment. Adjust the shaft as needed.
• The edge guide is aligned incorrectly.
Adjust the edge guide as needed. For help,
see "Loading Ribbon" on page 19.
• The printhead pressure is set to too high a
value. Adjust the printhead pressure to a
lower value. For help, see
Printhead Pressure" on page 26.
The ink-coated side of the ribbon must face
the media. Reload the ribbon correctly. For
help, see "Loading Ribbon" on page 19.
• The media characteristics may have
changed. Perform a testfeed. For help, see
"Performing a Testfeed" on page 18.
• The start- and stop-adjust values are
incorrect. Check the values and adjust
them as needed. For help, see
"Configuring Print Engine Settings" on
page 64.
• The Media Type parameter is set
incorrectly. Make sure this parameter is set
correctly. For help, see
Settings" on page 71.
• The label stop sensor is adjusted
incorrectly. Adjust the sensor as needed.
For help, see "Adjusting the Label Stop
Sensor" on page 28.
• The sensors are dirty. Clean them as
needed. For help, see
Stop Sensor" on page 103.
• The sensors are faulty. Call Intermec for
service.
PA30 Print Engine User's Manual
"Adjusting the
"Media Type
"Cleaning the Label