Clearing Media Jams - Intermec PA30 User Manual

Chapter 7 — Managing, Maintaining, and Troubleshooting the PA30

Clearing Media Jams

PA30 Print Engine User's Manual
5 Clean the guides with a cleaning card or a soft cloth
dampened with isopropyl alcohol.
6 Reverse steps 4 to 6 to replace the guides in the PA30.
Should a media jam occur in the print mechanism, follow this
procedure to clear the jam.
To clear a media jam
1 Make sure the PA30 is turned off and open the PA30 access
door.
2 Turn the printhead lift lever counterclockwise to raise the
printhead.
3 Turn the pinch roller lever counterclockwise to open the
pinch rollers.
4 Pull jammed media out of the print mechanism. If the media
has been wound up on or has stuck on the platen roller,
remove the media by hand. Do not use sharp tools that may
damage the printhead or platen roller. Avoid rotating the
platen roller.
If you have to rotate the platen roller to remove jammed
media, wait until the power has been off for more than a
minute or you may cause irreparable damage to the
electronics.
5 Cut off damaged or wrinkled media.
6 Inspect the print mechanism for label adhesive. If necessary,
clean the print mechanism with a cleaning card, or with a
cotton swab dampened with isopropyl alcohol. For help with
using a cleaning card, see
page 101.
7 Load media and ribbon and be sure to close the printhead and
pinch rollers.
8 Close the PA30 access door and press the Power switch to
turn on the PA30.
9 After the printer initializes, perform a testfeed. For help, see
"Performing a Testfeed" on page 18.
"Cleaning the Printhead" on
105