Intermec PA30 User Manual
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Intermec PA30 User Manual

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  • Page 1 User’s Manual PA30 Print Engine...
  • Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior noticed and do not represent a commitment on the part of Intermec Technologies Corporation. © 2007 by Intermec Technologies Corporation. All rights reserved.

  • Page 3: Table Of Contents

    Cable Requirements ......... . 11 Installing the PA30 in an Applicator ......12 Starting the PA30 .
  • Page 4 SERVICEREQ (Service Required) ..... . . 39 Programming Applications for the PA30 ....... . . 40 Fingerprint Commands for the PA30 .
  • Page 5 ..... 49 Configuring Communication Settings for the PA30 ......50 Changing Serial Communication Settings .
  • Page 6 About Setup Mode..........78 Placing the PA30 in Setup Mode ....... . 78 Navigating in Setup Mode.
  • Page 7 Cleaning the PA30 ........
  • Page 8 ............. . 123 viii PA30 Print Engine User’s Manual...

  • Page 9: Before You Begin

    Your safety is extremely important. Read and follow all warnings and cautions in this document before handling and operating Intermec equipment. You can be seriously injured, and equipment and data can be damaged if you do not follow the safety warnings and cautions.

  • Page 10: Global Services And Support

    Before You Begin Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec web site at www.intermec.com and click Service & Support > Warranty. Disclaimer of warranties: The sample code included in this document is presented for reference only.

  • Page 11: Who Should Read This Manual

    PA30, and how to install, configure, operate, maintain, and troubleshoot it. Before you work with the PA30, you should be familiar with your applicator system. You should also understand your network and general networking terms, such as IP address.

  • Page 12: Patent Information

    2 Click Service & Support > Manuals. 3 In the Select a Product field, choose the product whose documentation you want to download. To order printed versions of the Intermec manuals, contact your local Intermec representative or distributor. Patent Information Product is covered by one or more of the following patents: 5,581,293;...

  • Page 13: Learning About The Pa30

    Learning About the PA30 This chapter introduces the PA30 print engine and includes these sections: • About the PA30 Print Engine • Unpacking the PA30 • Understanding the Front Panel • Understanding the Rear Panel • Accessing the Media Compartment •...

  • Page 14: About The Pa30 Print Engine

    The PA30 is available in a left-hand configuration (media moves from right to left). Intermec’s Fingerprint programming language allows you to easily configure the PA30 for any application. The PA30 can be mounted in any standard 5-bolt mounting location. Unpacking the PA30 When you unpack the PA30, save the box and shipping material in case you need to ship or store the print engine.

  • Page 15: About The Display

    About the Display The display shows status messages and information as you operate the PA30. PA30 Display: When the PA30 is in Operating mode, this text appears in the display. About the Keypad Use the keypad to operate the PA30 and to navigate through menus and choose options when the PA30 is in Setup modeSetup mode.

  • Page 16: About The Leds

    When the indicator is steady blue, the print engine is ready for print jobs. If the indicator is blinking, an error has occurred. On the PA30, press F5 to see the error message in the display. If several errors occur simultaneously, only the most significant error message appears.

  • Page 17: Understanding The Rear Panel

    Chapter 1 — Learning About the PA30 Understanding the Rear Panel Connect the PA30 to the host PC, to your network, and to the applicator via the rear panel ports. AC power port Power switch Bar wand input Serial Memory...

  • Page 18: Accessing The Media Compartment

    Connect a wand scanner to this port to scan bar codes input for configuring the PA30. Accessing the Media Compartment • Lift the PA30 access door. With the access door open, you can easily reach the PA30 print mechanism for setup and maintenance. PA30 Print Engine User’s Manual...

  • Page 19: About The Print Mechanism

    Chapter 1 — Learning About the PA30 About the Print Mechanism The print mechanism features a high-performance thermal printhead with quick-mount fittings for easy replacement when needed. Pressure arm lock Printhead pressure adjustment Pinch roller lever Pressure Printhead lift lever...

  • Page 20: Using A Memory Card

    • Turn counterclockwise to open the pinch rollers. • Turn clockwise to close the pinch rollers. Using a Memory Card The PA30 includes a memory card adapter you can access through the rear panel. You use a CompactFlash card to expand the print engine storage memory.

  • Page 21: Installing The Pa30

    This section explains how to install the PA30 in an applicator system and includes dimensioned illustrations. Physical and Environmental Requirements The PA30 can be mounted in a label applicator with the required mounting area and standard five-bolt opening. Be sure that the mounting location: •...
  • Page 22 Chapter 1 — Learning About the PA30 9.62 in (24.43 cm) 9.43 in (23.95 cm) 4.81 in (10.61 cm) .25 in .18 in (.63 cm) (.45 cm) .75 in (1.90 cm) 10.68 in (21.12 cm) 11.00 in 10.25 in (21.94 cm) (26.03 cm)

  • Page 23: Power Requirements

    7.87 in (19.98 cm) PA30 Side View Power Requirements The PA30 requires 90 to 265 VAC at 400W peak. Cable Requirements To install the PA30, you need these cables: • AC power cable appropriate to your country • Applicator cable. Contact your applicator provider for the appropriate cable for your system.

  • Page 24: Installing The Pa30 In An Applicator

    Chapter 1 — Learning About the PA30 The following cables are optional depending on your installation: • Standard DB9 serial cable to connect the PA30 to a host PC • USB cable with “B” connector to connect the PA30 to a USB device •...
  • Page 25 8 (Optional) Connect a standard serial cable from the PA30 serial port to a host PC. 9 (Optional) Connect a USB cable from the PA30 USB port to a USB device. 10 Connect the power cable from the PA30 to an AC power source.

  • Page 26: Starting The Pa30

    9. 2 Press the power switch. The Power LED on the front panel turns on and stays on. As the PA30 boots, the print engine loads its startup file and runs self-diagnostic tests. 3 If you have configured the startup file to run a custom application, the application starts.

  • Page 27: Loading Media

    2 Autoexec.bat file stored in the read/write portion of the print engine permanent memory (device “/c”). 3 Pup.bat file (Intermec Shell) in the read-only portion of the print engine permanent memory (device “/rom”). For more information on memory cards, see “Using a Memory...
  • Page 28 Chapter 1 — Learning About the PA30 Opening the Printhead and Pinch Rollers 4 Remove empty cores from the media supply hub and the liner takeup hub on the applicator. 5 Fit a new roll of media on the media supply hub.
  • Page 29 Chapter 1 — Learning About the PA30 8 Pull out about 40 cm (15 in) of media and remove the labels from the liner. 9 Route the liner around the tear bar and through the pinch roller mechanism. 10 Secure the liner to the takeup hub and rotate the hub to take up slack.

  • Page 30: Performing A Testfeed

    To perform a testfeed 1 Press the Power switch to turn on the PA30. After the PA30 initializes, you see this in the display: 2 On the PA30 front panel, press Setup. The PA30 enters Setup mode.

  • Page 31: Loading Ribbon

    5 Press the right arrow key several times until you see this text in the display: 6 Press the down arrow and then press Enter. The PA30 feeds out labels until the firmware has determined the best position for the media.
  • Page 32 Chapter 1 — Learning About the PA30 2 Turn the printhead lift lever counterclockwise to open the printhead. 3 If you are reloading ribbon, remove the empty ribbon core or unused ribbon. 4 Squeeze the ends of the ribbon supply bobbin and slide the bobbin along the shaft.
  • Page 33 Snap the bobbin into the correct groove for the size of ribbon you want to use. The bobbin should be centered in the ribbon roll for best results. The wider the ribbon, the closer the bobbin should be to the front of the PA30. 55-60 mm (2.1-2.3 in) 88-90 mm (3.5 in)
  • Page 34 Chapter 1 — Learning About the PA30 5 Press the ribbon roll onto the ribbon supply bobbin. 6 Route the ribbon through the print mechanism. Pull out about 20 cm (8 in) of ribbon. PA30 Print Engine User’s Manual...
  • Page 35 Chapter 1 — Learning About the PA30 7 Keep the ribbon pulled taut through the print mechanism and turn the printhead lever counterclockwise to the Closed position to lock the ribbon in place. 8 Press the cardboard core at the front end of the ribbon onto the rewind hub.

  • Page 36: Adjusting The Print Mechanism

    After you install media and ribbon, you may need to adjust the PA30 print mechanism to get the best print quality. • If you are using media less than the full size width, Intermec recommends you adjust the printhead pressure arm. For help, see the next section.

  • Page 37: Adjusting The Pressure Arm

    Label Stop Sensor” on page 28. Adjusting the Pressure Arm The PA30 is factory-adjusted for full size media width. If you use media of less than 120 cm (4.72 in) width, you should adjust the printhead pressure arm to center the arm over the media and maintain even pressure.

  • Page 38: Adjusting The Printhead Pressure

    Chapter 1 — Learning About the PA30 Pressure arm lock Center of media Pressure Arm Adjustment: Loosen the pressure arm lock knob and slide the pressure arm until it is centered over the media. 6 Turn the pressure arm lock knob clockwise to lock the pressure arm in place.
  • Page 39 Chapter 1 — Learning About the PA30 the pressure and lighten the print. You should print a few test labels to check the quality after adjusting the pressure. Or, you can locate the basic setting as follows: a Turn the pressure adjustment knob counterclockwise until there is no resistance.

  • Page 40: Adjusting The Label Stop Sensor

    Chapter 1 — Learning About the PA30 Adjusting the Label Stop Sensor The label stop sensor (LSS) controls the media feed by detecting gaps between labels, or slots or black marks in continuous stock. For best results, the LSS should be aligned with the gaps, slots, or black marks, or with the front tips of irregularly shaped labels.

  • Page 41: Testing The Label Stop Sensor

    Chapter 1 — Learning About the PA30 Testing the Label Stop Sensor 1 Make sure the PA30 is set up correctly for the loaded media type. 2 Press Shift and Feed at the same time to perform a testfeed. The media advances through the print mechanism.

  • Page 42: Configuring The Pa30

    • via the web browser interface. For more information, see the next section. • by placing the PA30 in Setup mode and using the printer keypad and display. However, not all settings can be changed in Setup mode. For more information, see Chapter 5, “Using Setup Mode.”...
  • Page 43 Chapter 1 — Learning About the PA30 3 Click Configuration. A dialog box appears, prompting you for a username and password. 4 Type in the username field and in the password admin pass field, and then click OK. This screen appears:...
  • Page 44 Chapter 1 — Learning About the PA30 From this screen you can configure all PA30 settings. • To configure applicator port settings, see Chapter 2, “Using the PA30 in an Applicator.” • To configure serial and network communication settings, see Chapter 3, “Configuring Communication Settings.”...

  • Page 45: Using The Pa30 In An Applicator

    Using the PA30 in an Applicator This chapter explains how to use the PA30 in an applicator and includes these sections: • Applicator Port Styles: Describes the Z-Style, S-Style, and I- Style applicator port interfaces. • Configuring Applicator Port Settings: Explains how to configure and change settings for each applicator port style.

  • Page 46: Applicator Port Styles

    The PA30 can be configured for a Zebra-style (“Z-Style”) applicator interface or a Sato-style (“S-Style”) applicator interface. Each interface requires different setup parameters, which can be configured via the PA30 web browser interface or in Setup Mode. The PA30 also supports an Intermec-style (“I-Style”) interface, which adds additional functionality to the basic Zebra or Sato interface.
  • Page 47 Chapter 2 — Using the PA30 in an Applicator 3 Choose settings from the drop-down lists. For more information, see the next table. 4 Click Submit Setup. The settings are saved. Applicator Port Settings Descriptions Setting Description Status Enables or disables Applicator mode.
  • Page 48 Chapter 2 — Using the PA30 in an Applicator Applicator Port Settings Descriptions (continued) Setting Description Ribbonlow Enables or disables the PA30 low ribbon alert message. For more information, see “Ribbon Low” on page 39. Reprint Enables or disables reprinting the last label sent to the printer (by using the Reprint in signal).

  • Page 49: About Pa30 In Signals

    • Level: The PA30 starts printing labels when the startprint signal is asserted, and continues printing until the signal is de- asserted. • Pulse: The PA30 prints one label when the startprint signal is asserted. The startprint signal must be de-asserted and then asserted to print the next label.

  • Page 50: Pause

    Note: Unless described otherwise, all out signals are asserted low and de-asserted high. Data Ready Asserted when the PA30 is ready to receive a startprint signal and execute the current print job. De-asserted when the print cycle ends. Not supported by S-Style.

  • Page 51: Media Out

    Behavior depends on the current setup. Signal may be asserted when there are no active events in the System Health Monitor (SHM), when the PA30 motor is idle, or both. This has the effect of turning on the Ready-to-Work indicator on the PA30 front panel.

  • Page 52: Programming Applications For The Pa30

    Chapter 2 — Using the PA30 in an Applicator Programming Applications for the PA30 The PA30 includes Intermec Fingerprint v8.7x, a programming language that resides on the printer. Fingerprint is an easy-to-use programming tool for label formatting and printer customization.

  • Page 53: On Portin

    Chapter 2 — Using the PA30 in an Applicator ON PORTIN This command allows a Fingerprint application to detect in signals. If a particular in signal is asserted, the application moves to the subroutine responsible for carrying out tasks related to that in signal.

  • Page 54: Using External Applicator Signals

    Chapter 2 — Using the PA30 in an Applicator Using External Applicator Signals The PA30 responds to external applicator port signals differently, depending on whether your application is using Fingerprint or Intermec Direct Protocol. Fingerprint and Applicator Signals When you use Fingerprint, all in signals and the Dataready out signal are handled by Fingerprint.

  • Page 55: Reprint

    Chapter 2 — Using the PA30 in an Applicator Reprint When the Reprint signal is received, the application moves to a specified subroutine that reprints the last valid label. Example 100 ON PORTIN.REPRINT GOSUB 150 150 PRINTFEED -1,1 160 RETURN...

  • Page 56: Resetting Out Signals

    The applicator can toggle the current pause state by using the pause in signal to simulate pressing Pause on the PA30 front panel. When the PA30 is in pause state, you can press Setup on the PA30 front panel and place the print engine in Setup Mode for manual configuration.

  • Page 57: Handling External Applicator Errors

    Chapter 2 — Using the PA30 in an Applicator • when the PA30 is idle. • when the PA30 is waiting for a startprint signal during the execution of a printfeed command. The PA30 prints only one label at a time.

  • Page 58: Errinputon

    Chapter 2 — Using the PA30 in an Applicator Cause: Application sent the Fingerprint command PORTOUT(PORT) on a port used by the applicator port when the applicator ON|OFF port is enabled. Error Number: ERRINPUTON Message: Operation not allowed in Direct Protocol.

  • Page 59: Display Messages

    Chapter 2 — Using the PA30 in an Applicator Cause: Application sent a in Fingerprint when the applicator PRINTFEED port is enabled, the style is set to I-Style or Z-Style, and the dataready signal is not enabled. Result: Terminates the printfeed command without printing a label.
  • Page 60 Chapter 2 — Using the PA30 in an Applicator PA30 Print Engine User’s Manual...

  • Page 61: Configuring Communication Settings

    Configuring Communication Settings This chapter explains how to configure communication settings on the PA30, and assumes you are using the web browser interface to configure settings on the PA30. This chapter includes: • Changing Serial Communication Settings • Changing the Standard I/O Port •...

  • Page 62: Configuring Communication Settings For The Pa30

    “Using the Web Browser Interface” on page 30. To communicate with the PA30, you can: • connect the PA30 directly to a host PC via a serial connection. To configure serial connection settings, see the next section. • connect the PA30 to your Ethernet network. For help, see “Changing TCP/IP Settings”...

  • Page 63: Changing The Standard I/O Port

    Test Labels and Setup Information” on page 96. Changing the Standard I/O Port By default, the PA30 communicates with a host PC via the serial port, also known as “uart1:”. You can change the default I/O port by using the web browser interface.

  • Page 64: Changing Tcp/Ip Settings

    Chapter 3 — Configuring Communication Settings 2 Choose an option from the Standard I/O drop-down list: • auto - The PA30 checks possible I/O ports and uses the port with the best connection. • uart1: - serial port • net1: - network interface (Ethernet or wireless) •...
  • Page 65 3 Click Submit TCP/IP settings. The changes are saved. TCP/IP Settings Descriptions Setting Description IP Selection Determines how the PA30 is assigned TCP/IP parameters: • DHCP: A DHCP server assigns TCP/IP parameters. • BOOTP: A BOOTP server assigns TCP/IP parameters.
  • Page 66 Ethernet. Not configurable in Setup mode. net1 Queueing Enables or disables queueing for TCP connections via Ethernet. Note: The PA30 can print a list of the current TCP/IP settings. For more information, see “Printing Test Labels and Setup Information” on page 96.

  • Page 67: Changing Network Administrator Settings

    To restrict access to PA30 settings: a In the Restrictions entry fields, type if you want admin only the PA30 administrator to change settings, or if you want anyone to be able to change admin,user PA30 settings. The user access settings include: •...

  • Page 68: Configuring Ddns Settings

    Enables (ON) or disables (OFF, default) HP Support JetAdmin print server support. Control Panel Enables or disables the Setup key on the PA30. Access Disable Control Panel Access to prevent users from pressing Setup and changing settings manually. Configuring DDNS Settings 1 From the menu, click Network Admin >...

  • Page 69: Configuring Network Logging

    Setting Description Alias DDNS alias for the PA30. Zone DDNS zone the PA30 should subscribe to. TSIG key Key used for TSIG authentication. TSIG key name Name of the TSIG key. Must match the TSIG key name on the server.

  • Page 70: Configuring Wireless Network Settings

    2 Click Enable Data Log to enable XML print job logging. Configuring Wireless Network Settings If the PA30 includes the EasyLAN Wireless option, you can communicate with the PA30 over your wireless network. • For information on configuring general wireless network settings including network name (SSID), WEP keys, WPA pre-shared keys, and roaming settings, see the next section.
  • Page 71 Wireless LAN Settings Descriptions Setting Description SSID Name of the network you want the PA30 to connect to. Leave this field blank if you want the PA30 to connect to any network. WEP key 1 - 4 Values for up to 4 WEP keys: •...

  • Page 72: Changing 802.1X Security Settings

    Description WPA Pre-Shared Key Key value for the pre-shared key. Roaming setting Leave at Level 1 unless the PA30 has trouble maintaining a connection to the access point. Changing 802.1x Security Settings Note: Before you change security settings, you should be familiar with the 802.1x security requirements for your wireless network.
  • Page 73 Root Certificate Name of the certificate containing the public key corresponding to the private key used to sign the server’s certificate. Default is /rom/ intermec.cer. To override this certificate, load another certificate in .der, .cer, .p12, or .pfx format. Server Common...
  • Page 74 Chapter 3 — Configuring Communication Settings PA30 Print Engine User’s Manual...

  • Page 75: Configuring Print Engine And Media Settings

    • About Print Engine Settings: Changing the start and stop adjust parameters, print speed, and enabling clip default. • About Alert Messages: Configuring alert messages the PA30 sends during operation and error conditions. • About Media Settings: Configuring the PA30 for specific media types and setting the print window size.

  • Page 76: About Print Engine Settings

    Chapter 4 — Configuring Print Engine and Media Settings About Print Engine Settings Print engine settings determine the way the PA30 handles printing and media. This section explains how to use the web browser interface to view and change print engine settings, including: •...
  • Page 77 “Media Type Settings” on page 71. CLIP DEFAULT Enables or disables printing of partial fields. Partial fields are print fields that have been configured larger than the print window and will be truncated if Clip Default is enabled. PA30 Print Engine User’s Manual...

  • Page 78: About Alert Messages

    “Configuring Mail Settings” on page 68. Configuring Alert Messages 1 Open a web browser interface to the PA30. For help, see “Using the Web Browser Interface” on page 30. 2 From the menu, click Printer > Alerts. The Configuration [Alerts] screen appears: The Alerts screen shows a list of printer alert messages.
  • Page 79 Thermal transfer ribbon is selected and the printer is out of ribbon. Out of Paper Printer is out of media. Ribbon Low Diameter of the remaining roll of ribbon is lower than the value specified in the Media configuration screen. PA30 Print Engine User’s Manual...

  • Page 80: Configuring Mail Settings

    Configuring Mail Settings Follow this procedure to specify mail settings, which determine where alert messages are sent. 1 From the menu, click Network Admin > Mail. The Configuration [Mail (SMTP)] screen appears: PA30 Print Engine User’s Manual...

  • Page 81: About Media Settings

    About Media Settings These settings define the size and type of media you are using in the PA30. This section explains media size and media type settings. For best performance and print quality, make sure you have configured these settings correctly.

  • Page 82: Xstart

    By increasing the value for the X-start parameter, the origin will be moved outwards, away from the inner edge of the media path. In other words, the larger X-start value, the wider inner margin and the less available print width. PA30 Print Engine User’s Manual...

  • Page 83: Width

    Note: The temporary memory has other functions that also require some memory space. To obtain a longer print area, you can have more memory installed in the PA30. For more information, contact your Intermec sales representative. The length setting also decides the amount of media feed when using “fix length strip.”...

  • Page 84: Paper Type

    Contrast is reset to 0 whenever a new paper type is specified. Testfeed Mode Sets the Testfeed mode to either fast or slow. Choose slow if you are using media with preprinted lines. PA30 Print Engine User’s Manual...

  • Page 85: Len (Slow Mode)

    (backing paper) may vary. When the Testfeed menu is displayed, press Enter on the PA30 front panel. A number of blank copies are fed out until the firmware has decided the proper setting for the LSS.

  • Page 86: Direct Thermal Print Settings

    Label Factor Unless specified for your media, set to 40. Adjusting Image Darkness When adjusting the image darkness for non-Intermec direct thermal media: • Set the Label Factor to the recommended value for the type of direct thermal media listed in the next table.

  • Page 87: Configuring Media Settings

    Configuring Media Settings Follow the next procedure to configure media size and type settings for the PA30. To configure media size and type 1 From the menu, click Printer > Media. The Configuration [Media] screen appears. PA30 Print Engine User’s Manual...
  • Page 88 • For information on Xstart, Width, and Length settings, “Media Size Settings” on page 69. • For information on all other settings, see “Media Type Settings” on page 71. 3 Click Submit Setup. The settings are saved. PA30 Print Engine User’s Manual...

  • Page 89: Using Setup Mode

    Using Setup Mode This chapter explains how to use Setup mode to configure the PA30. In Setup mode, you use the printer keypad and display to view and change settings. • About Setup Mode describes what Setup mode is, how to place the PA30 in Setup mode and navigate in the menus, and includes lists of the settings you can configure in Setup mode.

  • Page 90: About Setup Mode

    Chapter 5 — Using Setup Mode About Setup Mode In Setup mode, you can use the PA30 keypad and display to view and change configuration settings. Placing the PA30 in Setup Mode There are three ways to place the PA30 in Setup mode: •...

  • Page 91: What Settings Can You Configure In Setup Mode

    The next section lists the PA30 settings you can configure in Setup mode. Note: Some PA30 settings can only be configured through the web browser interface or by sending Fingerprint commands to the printer.

  • Page 92: Feed Adjust Settings

    For more information on test labels, see “Printing Test Labels and Setup Information” on page 96. • LSS test, which sets the label stop sensor mode. For more information, see “Testing the Label Stop Sensor” on page 29. PA30 Print Engine User’s Manual...

  • Page 93: Applicator Port Settings

    SETUP: NET-COM, NET1 SETUP: SETUP: FEEDADJ NETWORK Setup Mode: This illustration shows the order in which menus appear in Setup mode. Menus in gray dotted lines appear only if your PA30 includes those hardware options. PA30 Print Engine User’s Manual...

  • Page 94: Serial Communication Settings

    Chapter 5 — Using Setup Mode Serial Communication Settings For all serial communications settings, press to cycle through the options. Continue to Network Communication Settings Continued from Continue to Cycle options Cycle options PA30 Print Engine User’s Manual...

  • Page 95: Feed Adjust Settings

    Chapter 5 — Using Setup Mode Feed Adjust Settings Continue to Continued from Media Settings Continue to Continued from Cycle options Cycle options PA30 Print Engine User’s Manual...

  • Page 96: Print Definition Settings

    Chapter 5 — Using Setup Mode Print Definition Settings Continued from Continue to Toggle between gain (G) and drive (D) Decrease/increase value Cycle inside brackets options Press Enter to print Press i for error info PA30 Print Engine User’s Manual...

  • Page 97: Applicator Port Settings

    Chapter 5 — Using Setup Mode Applicator Port Settings For all applicator port settings, press to cycle through the options. Continued from Continue to Continue to APPLICATOR PORT: APPLICATOR PORT: POWER SOURCE POWER SOURCE on next page PA30 Print Engine User’s Manual...
  • Page 98 POWER SOURCE POWER SOURCE POWER SOURCE: POWER SOURCE: POWER SOURCE: POWER SOURCE: DC 24V DC 24V DC 5V DC 5V DC 5V: DC 5V: DC 24V: DC 24V: INTERNAL INTERNAL INTERNAL INTERNAL EXTERNAL EXTERNAL EXTERNAL EXTERNAL PA30 Print Engine User’s Manual...

  • Page 99: Using The Intermec Shell Program

    Using the Intermec Shell Program The Intermec Shell program runs when the PA30 boots. This chapter explains what Intermec Shell is and how to use it to perform management tasks. This chapter includes: • About Intermec Shell • Selecting an Application •...

  • Page 100: About Intermec Shell

    Once you enter the shell program, you can run a standard or custom application, or perform several test and maintenance tasks as described next. If you do not enter the shell program, the PA30 finishes initialization and enters standard operating mode. To run Intermec Shell 1 Turn on power to the PA30.

  • Page 101: Selecting An Application

    Chapter 6 — Using the Intermec Shell Program Selecting an Application In Intermec Shell, the menus present the options in infinite loops, To see all menus and options, refer to the overview in this chapter. The Select application lets you choose from applications in the print engine memory: •...

  • Page 102: Selecting A Facility

    PC, either to be stored on a standard CompactFlash memory card or to upgrade the printer’s firmware. The following options are available: • Update CompactFlash card allows the PA30 to be used as a CompactFlash card programming device. Any files can be PA30 Print Engine User’s Manual...

  • Page 103: About Line Analyzer

    PA30 display. • Update firmware is used to directly upgrade the firmware of a specific PA30 from a new firmware version stored as a file in a PC. Firmware upgrade files can be found on www.intermec.com and can also be obtained from your local Intermec distributor.
  • Page 104 Chapter 6 — Using the Intermec Shell Program As long as a continuous string of characters is being received, the program wraps the lines until the label is full and then starts to print another label. At the bottom of each label, the following information is printed: •...

  • Page 105: Managing, Maintaining, And Troubleshooting The Pa30

    Troubleshooting the PA30 This chapter includes information on managing and maintaining the PA30 and performing general troubleshooting: • Managing the PA30: Includes descriptions of using SNMP, Wavelink Avalanche, and the web browser interface to manage the PA30 from a desktop PC.

  • Page 106: Managing The Pa30

    “Using Simple Network Management Protocol” on page 99. Using the Web Shell You can use the PA30 web browser interface to manage the PA30 from a desktop PC and perform these tasks: • Feed a single label through the PA30.
  • Page 107 14. • To change the standard I/O port, choose an option from the Standard I/O drop-down list: • auto - The PA30 checks possible I/O ports and uses the port with the best connection. • uart1: - serial port •...

  • Page 108: Printing Test Labels And Setup Information

    Configuration [Web Shell] screen appears. 2 Choose a label type from the Print Test Label drop-down menu. For more information, see the next table. As soon as you select a label type, the PA30 prints the label. Test Label Descriptions Label Type...
  • Page 109 Chapter 7 — Managing, Maintaining, and Troubleshooting the PA30 Test Label Descriptions (continued) Label Type Description Bar Codes #1 Prints three bar codes in “picket fence” orientation (across the label from side to side): Bar Codes #2 Prints two bar codes in “ladder” orientation...

  • Page 110: Using Wavelink Avalanche

    Follow the next procedure to configure Avalanche settings. To configure Avalanche settings 1 Open a web browser interface to the PA30. For help, see “Using the Web Browser Interface” on page 30. 2 From the menu, click Network Admin > Avalanche. The Configuration [Avalanche] screen appears.

  • Page 111: Using Simple Network Management Protocol

    Before you can use an SNMP station, you need to define the PA30 community strings. To configure SNMP settings 1 Open a web browser interface to the PA30. For help, see “Using the Web Browser Interface” on page 30. 2 From the menu, click Network Admin > SNMP. The Configuration [SNMP] screen appears.
  • Page 112 Chapter 7 — Managing, Maintaining, and Troubleshooting the PA30 5 Enter trap address settings in the entry fields. For more information, see the next table. 6 Click Submit Settings. The Configuration [SNMP] screen appears with the trap address settings in the table.

  • Page 113: Maintaining The Pa30

    Chapter 7 — Managing, Maintaining, and Troubleshooting the PA30 Maintaining the PA30 This section explains how to perform routine maintenance on the PA30, including: • Cleaning the printhead. For more information, see the next section. • Replacing the printhead. For more information, see “Replacing the Printhead”...

  • Page 114: Replacing The Printhead

    10 Allow the printhead to dry before you load media and ribbon. Replacing the Printhead The PA30 printhead life depends on the print images, the type of direct thermal media or ribbon being used, the amount of energy to the printhead, the print speed, the ambient temperature, and other factors.

  • Page 115: Cleaning The Pa30

    • Do not spray the PA30 with water or any other fluids. • Do not use sharp tools to remove stuck labels. Cleaning the Label Stop Sensor If the PA30 starts to feed out labels unexpectedly, there may be a problem with the label stop sensor. PA30 Print Engine User’s Manual...
  • Page 116 1 Make sure the print engine is turned off, open the PA30 access door, and remove media and transfer ribbon. 2 Pull the upper guide straight out from the PA30 as shown in the next illustration. 3 Press a straight-slot screwdriver into the slot in the center of the lower mechanism to unlatch the lower guide.

  • Page 117: Clearing Media Jams

    5 Clean the guides with a cleaning card or a soft cloth dampened with isopropyl alcohol. 6 Reverse steps 4 to 6 to replace the guides in the PA30. Clearing Media Jams Should a media jam occur in the print mechanism, follow this procedure to clear the jam.

  • Page 118: Troubleshooting The Pa30

    Chapter 7 — Managing, Maintaining, and Troubleshooting the PA30 Troubleshooting the PA30 This section includes a list of symptoms, problems and possible solutions. Problems with Print Quality Symptom Possible Problems and Solutions Overall light printout. • Check the Paper Type parameter and make sure it is set correctly.
  • Page 119 Chapter 7 — Managing, Maintaining, and Troubleshooting the PA30 Symptom Possible Problems and Solutions Overall dark printout. • Check the Paper Type parameter and make sure it is set correctly. For help, see “Paper Type” on page 72. • The contrast may be set too high. Adjust the contrast to a lower value.
  • Page 120 Chapter 7 — Managing, Maintaining, and Troubleshooting the PA30 Symptom Possible Problems and Solutions Transfer ribbon • Check the Paper Type parameter and wrinkles. make sure it is set correctly. For help, see “Paper Type” on page 72. • The energy control may be faulty. Call Intermec for service.

  • Page 121: Problems With Connectivity

    PA30 applicator port settings and changing them accordingly. For help, “Configuring Applicator Port Settings” on page 34. If the PA30 does not respond to signals from the applicator, try these solutions: • Check these applicator port settings: •...

  • Page 122: Error Messages And The Ready-To-Work Indicator

    For help, see “Configuring Applicator Port Settings” on page 34. • Make sure you have correctly connected the appropriate cable from the PA30 Z-Style or S-Style port to the applicator. For help, see “Installing the PA30” on page 9. For pinout “Port Pinouts”...

  • Page 123: Notes For Error Message Descriptions

    1088 See Note 9 Notes for Error Message Descriptions 1 In this case, the PA30 is not connected to a network and has a blinking Ready-to-Work indicator. To avoid this, set “IP SELECTION” to “MANUAL” and “IP ADDRESS” to “0.0.0.0”. This indicates that the lack of a network connection is not an error.
  • Page 124 Ready-to-Work indicator is not affected. In this case, it is up to the application to set the status. 8 At most, but not all, PA30 crashes, the console is reset, which turns off the Ready-to-Work indicator. 9 If the printhead temperature rises above 100°C (212°F), error 1088 occurs.

  • Page 125: About Product Support

    To view Intermec onine resources 1 Open the web browser interface to the PA30. For help, see “Using the Web Browser Interface” on page 30. 2 At the top of the screen, click Support. The Product Support screen appears.

  • Page 126: Loading Firmware

    Chapter 7 — Managing, Maintaining, and Troubleshooting the PA30 Loading Firmware You can use the PA30 web browser interface to load firmware and firmware upgrades as described next. To load firmware using the web browser interface 1 Open a web browser interface to the PA30. For help, see “Using the Web Browser Interface”...

  • Page 127: Specifications

    Specifications This appendix includes a list of PA30 specifications and port pinouts. PA30 Print Engine User’s Manual...

  • Page 128: Pa30 Specifications

    (9.625 in x 20.125 in x 11.875 in) Weight (excluding media) 6.11 kg (13.48 lb) Operating temperature +5°C to +40°C (+41°F to +104°F) Storage temperature -20°C to +70°C (-4°F to +152°F) Humidity 10 to 90% non-condensing PA30 Print Engine User’s Manual...

  • Page 129: Electrical Specifications

    This section includes port pinout diagrams and tables. Z-Style Port Z-Style Port Pinouts Signal Type Description Signal ground Ground Configurable for internal or external source. +5VDC Power Voltage supply for external sensors. Configurable for internal or external source. PA30 Print Engine User’s Manual...
  • Page 130 Service required Output Goes LOW during every status which keeps the printer from printing: • Media cover open • Printhead open • Ribbon out • Media out • General print engine fault PA30 Print Engine User’s Manual...

  • Page 131: S-Style Port

    • Mode 4: Asserted HIGH for 20ms when label has finished printing and positioned. Not asserted during continuous printing. Media out Output Goes LOW when the PA30 is out of media. Ribbon out Output Goes LOW when the PA30 is out of ribbon. Data ready Output Goes LOW when ready to print.
  • Page 132 Appendix A — Specifications S-Style Port Pinouts (continued) Signal Type Description Ribbon out Output Goes LOW when the PA30 is out of ribbon. Error Output Goes LOW during every status which keeps the printer from printing: • Media cover open • Printhead open •...

  • Page 133: External Power Port

    Signal return for +5VDC supply (Z-Style pin 1, S-Style pin 2). +24VDC Input +24VDC input for distribution through Applicator Port connector (Z-Style pin 7, S-Style pin 12). Power ground Input Power return for input (Z-style pin 8, S-style pin 2). PA30 Print Engine User’s Manual...

  • Page 134: External Error Port

    Applicator error #1 AppErr_2 Input Applicator error #2 AppErr_3 Input Applicator error #3 RtW_In_Ext Input Intermec Ready-to-Work indicator input for external errors. +5VDC Output Available for applicator. RtW_Out Output Intermec Ready-to-Work indicator output for total system indicator. Ground Available for applicator.

  • Page 135: Index

    Index PA30 Print Engine User’s Manual...
  • Page 136 Apperr3, 90-mm ribbon, using, configuring settings, applicator port settings, Data Ready, DDNS, Endprint, Ethernet settings, external signals, I/O port, standard, Feed, ribbon size, setting, in signals, serial communication settings, I-Style, described, Setup Mode, Media Out, PA30 Print Engine User’s Manual...
  • Page 137 PORTOUT, electrical specifications, firmware, loading, Endprint out signal, friendly name, modes, described, front panel, described, ENODATAREADY, Function keys, described, ENQ/ACK, ERRAPP, ERRHAND.PRG, hardware info test label, ERRINPUTON, head resistance, ERRNOAPP, HP JetAdmin support, enabling, ERTWINEXT, PA30 Print Engine User’s Manual...
  • Page 138 Simple Network Management I-Style, described, Protocol, upgrades, keypad, described and illustrated, Wavelink Avalanche, web shell, media label auto-stop of media feed, constant, contrast, setting, factor, feed doesn’t work correctly, offset, fixed length strip, jams, clearing, PA30 Print Engine User’s Manual...
  • Page 139 ONPORTOUT command, power switch, illustrated, out of paper error, pre-shared key, out signals, described, pressure arm lock, outer name, primary WINS server, output signal for Ready-to-Work Print button, indicator, print engine settings configuring, defined, described, PA30 Print Engine User’s Manual...
  • Page 140 SERVICEREQ out signal, printout too dark, Setup button, printout too light, setup info test label, programming applications for PA30, Setup Mode described, applicator port settings, Pulse mode, illustrated, pup.bat file, location, arrow keys, using, PA30 Print Engine User’s Manual...
  • Page 141 Startprint in signal, startup files, described, Wavelink Avalanche, Status LED, settings, described, Stop Adjust, defined, web browser interface, PA30, stop bits, web shell, STOPADJ, active application, changing, system contact, default setup, system location, PA30 Print Engine User’s Manual...
  • Page 142 PA30, ribbon sensor, XML printing log, standard I/O port, changing, XON/XOFF, testfeed, Xstart, defined, using to manage the PA30, WEP keys, white lines appear in printout, zone, setting for DDNS, width, media setting, Z-Style port WINS server, primary and secondary, described, WINXP.PRG,...
  • Page 143 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com PA30 Print Engine User’s Manual *935-008-001* P/N 935-008-001...

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