Problems With Connectivity; Problems With Using The Pa30 In An Applicator System - Intermec PA30 User Manual

Chapter 7 — Managing, Maintaining, and Troubleshooting the PA30

Problems with Connectivity

Problems with Using the PA30 in an Applicator System

PA30 Print Engine User's Manual
When troubleshooting problems with connectivity, make sure
you know and understand these network-specific items:
• TCP/IP settings
• If your PA30 includes the 802.11g wireless option: wireless
network settings including the SSID, 802.1x security, user
names, and passwords
• COM port settings for serial connections
You should also make sure all physical network connectors and
cables are in good working order.
Symptom
The PA30 is not
communicating in your
Ethernet network.
You have assigned a
static IP address to the
PA30 but cannot
connect to it over your
network.
You cannot
communicate with the
PA30 via the serial port.
Many problems you may encounter when using the PA30 in an
applicator system can be solved by carefully checking the PA30
applicator port settings and changing them accordingly. For help,
see "Configuring Applicator Port Settings" on page 34.
If the PA30 does not respond to signals from the applicator, try
these solutions:
• Check these applicator port settings:
• Applicator port status should be Enabled.
Possible Problem and Solution
Make sure you have configured the PA30
network settings correctly. For help with
network settings, see "Changing TCP/IP
Settings" on page 52.
By default, the PA30 looks for a DHCP
server for its TCP/IP settings. Be sure that
the IP Selection parameter is set to Manual.
For help, see "Changing TCP/IP Settings"
on page 52.
Make sure you have configured the PA30
serial communications settings correctly. For
help with serial communication settings, see
"Changing Serial Communication Settings"
on page 50.
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