Service And Warranty - Kaco blueplanet gridsave 92.0 TL3-S Manual

14 | Service and warranty

14 Service and warranty
If you need help solving a technical problem with one of our KACO products, please contact our service hotline.
Please have the following information ready so that we can help you quickly and efficiently:
– Device name / serial number
– Date of installation / Start-up report
– Fault message indicated by status LEDs / Description of the fault / Did you notice anything unusual? / What has
already been done to analyze the fault?
– Consignment identification / Delivery address / Contact person (with telephone number)
– Information about the accessibility of the installation site
You can find the following items and other information at our website Kaco-newenergy:
– our current warranty conditions,
– a complaint form,
– a form for registering your device. Please register your device without delay. In this manner, you can assist us in
providing you with the quickest service possible.
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