How To Perform A Software Update - Polycom ReadiManagerLX100 Management Manual

Updating Endpoint Software

How to perform a Software Update

1. Configure Software Update by setting the file path for each model's softupdate.exe file.
2. Select endpoints for Software Update.
3. Choose Update.
4. Monitor Status of Software Update.
When Software Update is completed, the status indicated should say successful for the updated endpoint. The
software update status for the selected endpoints can be cleared by clicking on the Clear Status button.
To cancel Software Update, the endpoint must be in pending status.
Selecting systems for Software Update
You can choose to update by model type, each individual one, or all of them. Selecting by model type is not exclusive
two models at a time can be updated.
To select all systems, click on the Select All button. A check mark will appear next to all systems.
To select the model of choice, click on the Select Type button. A dialog window will list Polycom models that support
Software upgrade. Click on the check box(es) next to the model(s) you wish to update. Click on OK. Check marks will
appear next to the endpoints corresponding to the chosen model type.
To select a particular endpoint, click on the check box next to the desired endpoint in the Software Update window.
Polycom ReadiManager LX100 User Guide
NOTE
If an endpoint has a password set, this password must be set in the server's database.
NOTE
If the endpoint is engaged in a call, ReadiManager LX100 will wait until the call ends before performing a
Software Update. ReadiManager LX100 will check a system that is in a call every 15 minutes until the
call is over.
If an endpoint is offline and scheduled to be updated, ReadiManager LX100 will check every hour until the
system is back online. Once the system is back online, it will be updated with the latest software.
Chapter 4 Software Update 47