Modem Installation For Soundstation Vtx 1000 Device Support - Polycom ReadiManagerLX100 Management Manual

Appendix

Modem Installation for SoundStation VTX 1000 Device Support

The Polycom ReadiManager LX100 provides Device Support for SoundStation VTX 1000 conference phones.
The SoundStation VTX 1000 is an analog conference phone that requires that a modem to be installed to the
server for device support.
The recommended modem for SoundStation VTX 1000 Device Support is the RapidPort/4 Dual Unit PN: 301-
1012-08. The RapidPort/4 Dual Unit provides 8 modem ports for GMS to upload software to 8 SoundStation VTX
1000s simultaneously, minimizing upload times for multi-unit upgrades. Software uploads to SoundStation VTX
1000, depending on modem connection parameters, averages 15 – 20 minutes per unit so the Dual Port modem is
recommended for large SoundStation VTX 1000 deployments. For smaller deployments, the 4-port version is fine
alternative, PN: 301-1012-04
RapidPort/4 modems are not sold by Polycom, but are available worldwide through a broad reseller network. Please
visit Digi International's web site for purchase information and a reseller in your area.
http://www.digi.com/products/usb/rapidport4.jsp
Modem Installation:
Install the RapidPort/4 modem on the Polycom ReadiManager LX100 server in accordance with the installation
instructions provided with the unit. Digi updates RapidPort/4 modem drivers frequently, so it is highly recommended
that the latest modem drivers be installed after the initial installation process for maximum performance, from the
following link:
http://www.ionetworks.com/support/epdrivers.jsp#E2K
Using Other Modems:
Using modems other than the RapidPort/4 for SoundStation VTX 1000 Device Support is not recommended and
Polycom does not support such modems for this application. However, other modems may perform the same
function adequately.
Polycom ReadiManager LX100 User Guide
NOTE
If a modem other than RapidPort/4 is used, be sure to configure "MODEM CALL TONE WAIT" to "ON" in the
SoundStation VTX 1000 Admin Setup section of the user interface of SoundStation VTX 1000 (not GMS). This VTX
configuration change must be made for all VTX units supported by non-RapidPort/4 modems; please see
the SoundStation VTX 1000 Administrator's Guide for more details.
Appendix 93