Polycom ReadiManagerLX100 Management Manual page 16

System Management Console
The table below details what the icons represent for each column in the System Management Page.
Polycom ReadiManager LX100 User Guide
NOTE
SoundStation VTX 1000 features supported below include Connectivity Status, System Name, Device Type and
Address, with the address indicating the phone number (or extension) of the system in question, not the IP address.
Connectivity Status indicates that the SoundStation VTX 1000 in question has been configured for remote software
support, but it not an indication of real-time connectivity status.
Column header
ReadiManager LX100
Connectivity Status
Endpoint Status
Description
Green network icon - Indicates that ReadiManager LX100 can
successfully communicate with the system.
Green network icon with log - ReadiManager LX100 is logging device
information.
Red network icon- The server is unable to communicate with a system.
This may indicate:
• System power off, malfunctioning
• System network cable disconnected
• Network switch or hub malfunctioning
Yellow network icon - Indicates that ReadiManager LX100 is able
to query the device, but is unable to receive status updates. The
following are prioritized in the order you should check to diagnose the
problem.
• Endpoint password required
• Software update required for endpoints
• Manager URL not set in the video endpoint
The video endpoint is not in a call.
A video endpoint is in a call. When a video endpoint is initiating a call,
this column will show the change in ball state starting with a blue ¼
sphere, to a yellow ½ sphere, then to an orange ¾ sphere progressing
to the fully connected call, a green sphere. These spheres represent
the progress of connecting the conference call.
A video endpoint user in a conference room can send a message to
the system administrator by requesting help. When the server receives
a help-request alert, a red cross will appear in this column until help-
request is acknowledged.
Chapter 2 System Management 9