Contacting Customer Support - Agilent Technologies E5500A User Manual

NOTE

Contacting Customer Support

Feel free to contact us using one of the methods described under
and Documentation Updates" on page 21-2
regarding the SOFTWARE UPDATE program.
If you have an application question, or are experiencing difficulties with
your system, you may also contact us for assistance.
Please provide as much information as possible when contacting the HP
Phase Noise Customer Support department. If available, please include the
following information:
•
A complete description of the problem, or (if asking a question about
system or hardware operation) a brief description of your application.
•
A block diagram of the system hardware configuration you are using. If
appropriate, include frequency and power levels for the
device-under-test and reference sources.
•
A graph of your measurement, if available. Use the software's "File
Menu" and "Print" capabilities to provide a graph and parameter
summary.
Agilent Technologies E5500 Phase Noise Measurement System 21-3
Phase Noise Customer Support
Contacting Customer Support
"Software
if you have any questions