Troubleshooting The If5; Problems While Working With Rfid - Intermec IF5 User Manual

Troubleshooting the IF5

Problems While Working With RFID

RFID Problems and Solutions
Problem
The IF5 is unable to read RFID tags,
or seems to read tags slowly or
inconsistently.
The IF5 does not respond to your RFID
application.
IF5 Fixed Reader User's Manual
Chapter 4 — Managing, Troubleshooting, and Upgrading the IF5
This section includes lists of problems and possible solutions.
Many problems you may encounter when working with your
RFID system can be solved by carefully checking the RFID
settings and changing them accordingly. For help, see
"Configuring RFID Settings" on page 74.
Solution
Check these conditions:
• Your RFID antennas must be connected correctly
to the IF5 and mounted in optimum locations.
Make sure all antenna connections are tight and
that the cables are in good condition. For help,
contact your Intermec RFID system consultant.
• Terminators must be installed on all unused RFID
antenna ports. If you have operated the IF5
without terminators on all unused antenna ports,
the RFID module may be damaged. For help,
contact Intermec Product Support.
• To maximize IF5 performance, make sure you have
chosen the correct Tag Type for your application.
For help, see
page 74.
Your application may not be connected to the IF5
Data Collection Engine (DCE). Check these
conditions:
• Make sure that you have disabled the IF5
Developer Tools or SAP Device Controller
edgeware. For help, see
page 71.
• You may need to change DCE settings to
communicate with your application. For example,
if your application is running on a desktop PC, you
need to enable external BRI connections to the IF5.
For help, see
Engine" on page 80.
"Configuring RFID Settings" on
"About IF5 Edgeware" on
"Configuring the Data Collection
119