Intermec IF5 User Manual page 137

Connectivity Problems and Solutions (continued)
Problem
You cannot connect to the IF5 through
its 802.11g radio.
You cannot load a security certificate.
You cannot mount an NFS drive.
You cannot connect to the IF5 using the
serial port.
You cannot connect to the IF5 using a
web browser.
IF5 Fixed Reader User's Manual
Chapter 4 — Managing, Troubleshooting, and Upgrading the IF5
Solution
Make sure the radio is enabled and that your 802.11g
radio parameters are set correctly, including all
necessary security parameters such as user name and
password.
To check these settings when the radio does not work,
you can either:
• connect to the IF5 via HyperTerminal. For help,
see
page 10.
• connect to the IF5 through a wired Ethernet
connection. For help, see
Interface" on page 19.
You must use a secure web browser connection to load
certificates. For help, see
Interface" on page 19.
Make sure that NFS mounting is enabled on the IF5.
For help, see
page 44.
1 Verify that you are not using a crossover cable if
connected to a hub or switch. Verify that you are
using a crossover cable if connected directly to the
PC or server.
2 Verify that you are communicating through the
correct serial port.
3 Verify that your PC is set to 9600, N, 8, 1, no flow
control.
1 Verify that you are not using a crossover cable if
connected to a hub or switch. Verify that you are
using a crossover cable if connected directly to the
server or PC.
2 Open a HyperTerminal session to the IF5, and
verify that you did not disable browser access in the
Security screen.
3 If you access the Internet through a proxy server, be
sure you have added the IP address of the IF5 to
the Exceptions list.
4 Depending on the security configuration of your
network, the IF5 may need to be on the same
subnet as the nearest access point.
"Using a Communications Program" on
"Using the Web Browser
"Using the Web Browser
"Controlling Developer Access" on
121