Error Messages And Suggested Actions - Siemens ADVIA 2120 Operator's Manual

Error Messages and Suggested Actions

The list below contains explanations and actions for the Autoslide errors which
may occur. In some cases, the suggested action will refer you to the
troubleshooting tip(s) below to help you resolve the problem and restore your
system to normal operating status.
A
Failure
Autoslide. The
eventual failure
If the suggested actions described below do not resolve the problem, call your
technical support provider or distributor.
TIP # 1
The Autoslide may not respond immediately to a command, under certain
circumstances, it may take up to 30 seconds for a response from the system. This
is due to communication restraints between the ADVIA 2120/2120i system and
the Autoslide. It is important to allow time for the system to respond - DO NOT
keep clicking the mouse.
TIP # 2
In addition to clearing the source of the problem (such as removing a jammed
rack etc.), check the Autoslide Status Screen when an error occurs. If both the
stainer and smearer are RED, and there are no slides in the stainer, a
MECHANICAL INITIALIZATION
performed. If only the smearer is RED, a
to "Ready" (GREEN) and allow any slides currently being stained to continue
processing.
TIP # 3
If the Autoslide status screen shows RED for the stainer, and slides were being
processed, a
drains and removes the slides.
TIP # 4
Autoslide Error Messages are logged to the message log in the order they occur.
If a critical error is displayed, go to the postings just before the critical error and
click on Details for additional information about the problem.
TIP # 5
If, for any reason, the power needs to be cycled to the Autoslide, allow the
instrument reconnect the communication link with the ADVIA 2120/2120i
system, do not interrupt.
IMPORTANT:
table currently displayed in the Operator's Guide.
ADVIA Autoslide Slide Maker Stainer
status indicates that intervention is required to continue using the
status indicates intervention is required to prevent an
Warning
RESET AUTOSLIDE
The table below Event/cause/suggested actions supercedes the
(homes both smearer and stainer) must be
RESET SMEARER
performs a mechanical initialization then
restores the system
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