Cannot Start Application Manager - Lucent Technologies AP-3 User Manual

Cannot Start Application Manager

101-1830-001 Issue 1.0
Symptom
n
APS is running but applications on it cannot start
n
Outside agents will be able to connect to the APS, but will
not be able to run an application
n
Calls will not go through the application
Basis
There are two reasons APS cannot start the application manager.
n
APS creates the file issg_appmgr_key in the directory
/export/home0/issg/issg_main/issg_lib/libappmgr every time the
APS starts the application manager. If the issg_appmgr_key file
is created incorrectly or is corrupted in some way, the application
manager will not start properly.
n
Informix is loaded but not running. Informix should load and
execute a part of a normal start up but did not do so.
Solution
If there is a problem with the file issg_appmgr_key:
1. From the operating system prompt, delete the file issg_appmgr_
key so that it may be written correctly again at startup.
Enter
cd /export/home0/issg/issg_main/issg_lib/libappmgr
rm issg_appmgr_key
2. Try to start the application manager again.
See ''Starting and Stopping the Application Manager'' on page
156.
3. Reboot the machine. See ''Rebooting the Sun System'' on page
177.
4. If these steps do not correct the problem, escalate this problem to
the next level of support.
Troubleshooting
203