Stratasys FDM 2000 Manual page 16

Contents
FDM Hardware Service
If you have a problem with your FDM hardware that is not covered in the FDM system
documentation, please feel free to contact Stratasys Customer Support.
Call (952) 906-2283 or 1-800-801-6491 (U.S.A. Toll Free), (Customer Support, 7:00 a.m. to
6:00 p.m. C.T.) You can also reach us at our internet address: support@stratasys.com
When calling in for service, always have your workstation's serial number, software
version, and hardware serial number ready.
Software Support
If you have a problem with your software that is not covered in the FDM system
documentation, please feel free to contact Stratasys Customer Support.
•
Call (952) 906-2283 or 1-800-801-6491 (U.S.A. Toll Free), (Customer
Support, 7:00 a.m. to 6:00 p.m. C.T.)
•
Fax a copy of your request to: Customer Support (952) 906-2740
•
Contact Customer support on the internet: support@stratasys.com
•
Write to: Stratasys, Inc.
When calling in for support, always have your workstation's serial number and
software version ready.
Supplies
If you need to reorder supplies for your FDM hardware, contact Stratasys Sales
Support.
•
Call (952) 937-3000 or 1-888-480-3548 (US toll free) and ask for Sales
Support (8:00 a.m. to 5:00 p.m. C.T.)
•
Fax a copy of your problem to: Sales Support (952) 937-0070
•
Write to: Stratasys, Inc.
When calling in for supplies, always have your workstation's serial number, slicing
software version, and hardware serial number ready.
®
Customer Support
14950 Martin Drive
Eden Prairie, MN 55344 USA
Sales Support
14950 Martin Drive
Eden Prairie, MN 55344 USA
10 MAY 01
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