Service Providers; Wireless Network Connection; Manufacturer's Services - Mercedes-Benz Actros Operating Instructions Manual

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In addition to providing the actual control unit
function, this data assists the manufacturer in
detecting and rectifying faults and optimising
vehicle functions. The majority of this data is
temporary and is only processed in the vehicle
itself. Only a small portion of the data is stored in
the event or fault memory.
When your vehicle is serviced, technical data
from the vehicle can be read out by service net‐
work employees or third parties. Services include
repair services, maintenance processes, warran‐
ties and quality assurance measures, for exam‐
ple. The read out is performed via the legally pre‐
scribed port for OBD ("on-board diagnostics") in
the vehicle. The respective service network loca‐
tions or third parties collect, process and use this
data. They document technical statuses of the
vehicle, assist in finding faults and improving
quality and are sent to the manufacturer, if nec‐
essary. Furthermore, the manufacturer is subject
to product liability. For this, the manufacturer
requires technical data from vehicles.
Fault memories in the vehicle can be reset by a
service outlet as part of repair or maintenance
work.
Depending on the selected equipment, you can
import data into vehicle convenience and info‐
tainment functions yourself.
This includes, for example:
multimedia data such as music, films or pho‐
R
tos for playback in an integrated multimedia
system
address book data for use in connection with
R
an integrated hands-free system or an inte‐
grated navigation system
entered navigation destinations
R
data about the use of Internet services
R
This data can be stored locally in the vehicle or is
located on a device which you have connected to
the vehicle. If this data is stored in the vehicle,
you can delete it at any time. This data is sent to
third parties only at your request, particularly
when you use online services in accordance with
the settings that you have selected.
You can store convenience settings/custom set‐
tings in the vehicle and change them at any time.
Depending on the equipment, this includes, for
example:
seat and steering wheel position settings
R
suspension and climate control settings
R
custom settings such as interior lighting, dis‐
R
play and system settings
If your vehicle is accordingly equipped, you can
connect your smartphone or another mobile end
device to the vehicle. You can control this by
means of the control elements integrated in the
vehicle. Images and audio from the smartphone
can be output via the multimedia system. Certain
information is simultaneously transferred to your
smartphone.
Depending on the type of integration, this can
include:
general vehicle data
R
position data
R
This allows you to use selected apps on your
smartphone, such as navigation or music play‐
back. There is no further interaction between the
smartphone and the vehicle; in particular, vehicle
data is not directly accessible. Which type of fur‐
ther data processing occurs is determined by the
provider of the specific app used. Which settings
you can make, if any, depends on the specific app
and the operating system of your smartphone.

Service providers

Wireless network connection

If your vehicle has a wireless network connection,
it enables data to be exchanged between your
vehicle and additional systems. The wireless net‐
work connection is enabled via the vehicle's
transceiver or via connected mobile end devices
(e.g. smartphones). Online functions can be used
via the wireless network connection. This
includes online services and applications/apps
provided by the manufacturer or other providers.

Manufacturer's services

The manufacturer describes the respective func‐
tions and corresponding legal data protection
information when suitable for the manufacturer's
online services. Personal data may be used for
the provision of online services. Data is
exchanged via a secure connection, e.g. to the
manufacturer's designated IT systems. Personal
data is collected, processed and used via the pro‐
vision of services exclusively on the basis of legal
permissions or with prior consent.
General notes
17

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