Summary of Contents for Mercedes-Benz 963 2022 Series
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Actros, Antos and Arocs Towing and recovery Model series 963, 964...
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Mercedes-Benz Service Actros, Antos and Arocs Towing and recovery Daimler Truck AG - TE/SCT...
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General Preface Safety and liability information Vehicle identification Instrument panel Instrument cluster Indicator lamps Safety systems Maintenance flap Hydraulic Auxiliary Drive (HAD) Electrics/electronics Battery box Jump start Battery disconnect switch Electrical fuse Tilting the cab Cab tilt system Before tilting the cab Mechanical-hydraulic cab tilt system Electrohydraulic cab tilt system Starting/stopping the engine with the cab tilted...
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Compressed-air system external filling Detach combination brake cylinder mechanically Level control system Tow-starting Towing the vehicle Recovery Recovery, general Maximum permissible tractive forces Towing Towing, general Determine damage location with blocked drivetrain Engine, transmission and/or axle damage Propeller shaft removal Drive shaft removal Towing with the tow bar Towing in raised position...
Safety and liability information Knowledge and compliance with the following relevant specifications and policies are required for this guide: Note Modifications to electronic components, their • Accident prevention regulations software or wiring can impair their functioning and/or • Trade Association Policies for Vehicle Maintenance the functioning of other networked components.
Vehicle identification Location of identification plate/vehicle identification number L cab (Actros) Identification plate Vehicle identification number on right longitudinal frame member W00.10-A031-72 Information on the identification plate Vehicle manufacturer (Daimler Truck AG) EC operating permit number (only for certain countries) Vehicle identification number (VIN) Permissible gross mass (kg), permissible gross combination mass (kg)
Instrument panel Ignition lock Depending on the vehicle equipment, either an electronic ignition lock or a mechanical ignition lock may be installed. Switch positions of electronic ignition lock The electronic ignition lock consists of the key slot (2) for holding the key (3) and the two-stage start/stop button (1).
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Instrument panel W54.30-A007-79 Overview of Multimedia Cockpit system components Central gateway control unit (CGW) A151 Instrument cluster (IC) control unit Advanced signal acquisition and actuation A153 Instrument cluster screen (ICS) control unit module (ASAM) control unit A19a Finger navigation pad (FNPD) A154 Head unit screen (HUS) control unit SAM with additional functions (XMC)
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Instrument panel • With a diagonal screen size of 26 cm (10.25") for with a diagonal screen size of 26 cm (10.25"), it offers code J6B (Multimedia Cockpit) access to various infotainment systems. Primary functions can be operated via the hot keys. •...
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Instrument panel The instrument cluster control unit is integrated via the following bus systems in the networking: • User interface CAN (CAN 17) • Frame CAN (CAN 3) W54.21-A011-75 Actros, Antos and Arocs | Towing and recovery...
Instrument cluster Instrument cluster (Actros) Speedometer Multifunction display Tachometer AdBlue® level Total distance and trip distance Clock and outside temperature indicator Fuel level W54.30-A062-76 W54.30-A065-09 Actros, Antos and Arocs | Towing and recovery...
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Instrument cluster Engine diagnosis malfunction Main beam switched on Cab lock not locked Permanent brake switched on Level control outside driving level Parking brake applied Differential lock switched on Side lights switched on Braking request at high engine speed Driver airbag Hill holder engaged Driver seat belt reminder Active Brake Assist 2 switched off...
Indicator lamps Instrument cluster (Actros) Warning/indicator lamps in the speedometer Direction indicator lamp Warning/indicator lamps in the tachometer Warning/indicator lamps in the AdBlue®gauge Warning/indicator lamps below the multifunction display W54.30-A063-76 W54.30-A065-09 Actros, Antos and Arocs | Towing and recovery...
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Indicator lamps Engine diagnosis malfunction Main beam switched on Cab lock not locked Permanent brake switched on Level control outside driving level Parking brake applied Differential lock switched on Side lights switched on Braking request at high engine speed Driver airbag Hill holder engaged Driver seat belt reminder Active Brake Assist 2 switched off...
Safety systems General notes • Switch electronic ignition lock to position 1. When you switch the electronic ignition lock to position 1, the safety systems are activated automatically. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Switching ASR (acceleration skid control) off/on ...
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Safety systems Active Brake Assist Switch (Actros) W54.25-A072-71 • Switching off: Press up on Active Brake Assist • Switching on: Press up on Active Brake Assist OFF button. OFF button for around 1 second. If Active Brake Assist OFF indicator lamp in If Active Brake Assist OFF indicator lamp in instrument cluster lights up, ABA is switched off.
Maintenance flap The release levers (2) are located in different positions depending on the equipment installed: Maintenance flap variant A (Actros) Maintenance flap variant B (Actros) W88.60-A003-71 W88.60-A007-71 Variant A: There is one release lever (2) each on the left •...
Hydraulic Auxiliary Drive (HAD) General notes W55.90-A037-79 Vehicle with hydraulic auxiliary drive The hydraulic auxiliary drive (special equipment) is When the hydraulic auxiliary drive is intact, the vehicle located at the wheel hubs on the front axle and can be can be towed without restrictions.
Battery box Important safety information Note Battery acid is corrosive. There is a risk of injury! Avoid all contact with your skin, eyes or clothing. Do not inhale battery gases. When performing maintenance work on the battery, wear acid-proof protective clothing, particularly safety glasses, protective gloves and an apron.
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Battery box Vehicle with integral rear end W54.10-A050-71 Cover Vehicle with integral rear end W54.10-A047-71 • Remove: Open latch (2) and remove cover (1) • Mount: Mount cover (1). upward. • Hook in latch (2) and close. Actros, Antos and Arocs | Towing and recovery...
Jump start Important safety information • Only allow for starting assistance from vehicles with a 24 V system. • Use jumper cables that are protected against reverse Note polarity and that have a cross section of around 35– An explosive gas mixture can escape from the 50 mm²...
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Jump start • Clip POSITIVE terminal of jumper cable to positive • If battery is deeply discharged: Leave jumper terminal of booster battery first and then to positive cables connected for a few minutes with engine terminal (+) of starter battery. running.
Battery disconnect switch General notes which could trigger a fire or explosion. Vehicles used to transport hazardous goods are equipped with 2 battery disconnect switches depending on their ADR classification. Once you have safely parked the vehicle, Note you can use the battery disconnect switch, e.g. when When you interrupt the power supply with the battery loading a vehicle in a hazardous goods zone.
Electrical fuse General notes The individual circuits are protected by fuses or circuit breakers. Other electric circuits, e.g. the lighting system, are fused via electronic control units. If there is a malfunction, the electronic control unit switches the Note consumer off. Blown fuses and defective circuit breakers must be replaced with equivalent fuses with the ratings •...
Cab tilt system Important safety information Note The cab may suddenly drop into the end position when it is being tilted. There is a risk of injury to any persons within the tilting range of the cab. Only tilt the cab when you are certain that nobody is standing in the tilting range.
Before tilting the cab Before tilting the cab, perform the following operations: • Remove loose objects from the cab or stow them securely, e.g. • Keep the area in front of the cab clear for safety reasons. Container • Apply parking brake. Bottles •...
Mechanical-hydraulic cab tilt system Note If the cab is left unlatched, the following hazards may occur when the vehicle decelerates: The cab can tip forwards. You could lose control of the vehicle. People inside the cab could be thrown forwards. People or objects within the swivel range could be hit.
Electrohydraulic cab tilt system Tilt driver's cab forward • Observe the instructions before tilting the cab. • Press the Tilt button at the top. The indicator lamp on the Tilt button lights up. The cab tilt system is switched on. Depending on the equipment installed, the cab can be tilted forwards using the remote control under the maintenance flap or with the button on the cab tilt pump.
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Electrohydraulic cab tilt system Information label at entrance Cab tilt pump on right of entryway steps W00.01-A001-71 W60.80-A012-71 • Swing flap on right of entryway steps upwards. • Press and hold the button (3) until the cab is tilted to the forward end position.
Starting/stopping the engine with the cab tilted Important safety information Note Certain components on the engine may be very hot. There is a risk of injury when working on the engine! Note There are moving components inside the engine Leave the engine to cool down if possible. compartment.
Vehicles with fuel prefilter General notes When the water has separated in the inspection glass (3), drain the fuel prefilter (1) before bleeding. Drain fuel prefilter (1) regularly. Environmental note Dispose of the water/fuel mixture in an environmentally safe manner. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Drain fuel prefilter ...
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Vehicles with fuel prefilter Do not bleed the fuel system of engines OM If you start the engine after bleeding: Wait for 470/471/473 using multiple starting procedures. 10 minutes are three starting attempts. You could Otherwise you can damage the starter. otherwise damage the starter.
Vehicles without fuel prefilter Bleeding vehicles without fuel prefilter (Vehicles with OM 470/471/473) If you start the engine after bleeding: Wait for 10 minutes are three starting attempts. You could otherwise damage the starter. Do not bleed the fuel system of engines OM 470/471/473 using multiple starting procedures.
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Vehicles without fuel prefilter W15.10-A000-71 Bleeding vehicles with engine OM 936 with the starter: • If the engine ignites regularly, release start/stop button (6) and depress accelerator pedal several • Apply parking brake. times. The fuel system will bleed itself fully. •...
Shut off natural gas system Important notes The following must be observed in the case of escaping natural gas: • Avoid ignition sources. • Switch off engine. Watch out for loud hissing noises that are caused by • Measure gas concentration. natural gas escaping under high pressure.
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Shut off natural gas system W07.54-A004-79 Gas cylinder Flow limiter Gas shutoff valve Connection fitting Connection fitting Manual shutoff valve Automatic deactivation of natural gas system (1). The flow-rate limiter (4) is inactive for a normal withdrawal of gas for engine operation. The gas shutoff valves (2) of the gas cylinders (1) are designed for an operating pressure of 200 bar.
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Shut off natural gas system The gas reservoir fill level indicator (1) shows the current reservoir pressure in the gas reservoirs and is subdivided in three display areas: • Fuel pump (full): p approx. 200 up to 125 bar • 1/2 (half full): p approx.
Overview of gearshift Manual transmission The clutch is operated and the gears selected by the driver. The manual transmission has 9 or 16 gears depending on the transmission in question. Shift diagram for 16-speed transmission W26.60-A017-71 Mercedes PowerShift W27.60-A002-71 Automated manual transmission (Mercedes itself when the service brake is released and continues PowerShift)
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Overview of gearshift The 6-speed automatic transmission is available as an option with integrated output shaft retarder. The output shaft retarder is a wear-free oil brake which is integrated into the rear of the transmission. It is operated via the multifunction control lever.
Mercedes PowerShift emergency operation mode General notes the transmission is cold whilst in emergency operation mode, it is possible that the selected gear may not If the automatic gearshift malfunctions, you can continue appear in the driver's display. Select the gear again. If to drive in emergency operation mode under certain the multifunction display still fails to show the selected circumstances.
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Mercedes PowerShift emergency operation mode Cover (1) on gearshift shaft Groove (2) in gearshift shaft W27.60-A004-71 W27.60-A003-71 Neutral shift • Remove cover (1) of gearshift shaft using a flat screwdriver. • Switch electronic ignition lock to position 0. • Turn gearshift shaft to neutral position using a •...
Transmission emergency shift mode with manual gearshift syst... Important safety information gearshift lever but with substantially greater effort. Occasional gear changes while driving are also possible using greater effort. Have the gearshift checked at a qualified workshop. Note If you engage a gear while the engine is running, the If the power transmission from the gearshift lever to the vehicle could suddenly start to move off out of transmission is disrupted, you can engage 3rd, 4th or...
Live power take-off (NMV) emergency shift mode General notes If the live power take-off fails, you can make or release a rigid connection for power transmission in the power take-off. When switching off manually, make sure that the power take-off is not under load. Switch pumps to Note zero delivery, for example.
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Live power take-off (NMV) emergency shift mode Live power take-off W23.20-A002-71 Live power take-off W26.45-A152-71 • Apply parking brake. • Start engine. • Shift transmission to neutral. • Press top of power take-off switch. • Switch electronic ignition lock to position 0. When the power take-off is switched on, the display of the on-board computer shows the switch position.
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Live power take-off (NMV) emergency shift mode Live power take-off W26.45-A152-71 • Apply parking brake. • If the power take-off was previously automatically engaged via the switch in vehicles with power • Shift transmission to neutral. take-off variant B (N4W or N4X): Turn the wrench •...
Notes on turbo-retarder clutch Fluid coupling clutch open without causing wear. After moving off, the clutch is closed automatically. The indicator lamp in the Vehicles with fluid coupling can be identified by the heat instrument cluster is on when the fluid coupling is active. exchanger (1) on the right side in the wheel well.
Compressed-air system external filling Electric parking brake (EFB) W42.20-A007-79 Actuation of electric parking brake (schematic) A157 Parking brake lever control unit Compressed-air line CAN 1 Exterior-CAN Central gateway control unit (CGW) CAN 3 Frame CAN Electronic Air Processing Unit (EAPU) CAN 17 User interface CAN control unit...
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Compressed-air system external filling W42.20-A006-79 Location of parking brake lever control unit A157 Parking brake lever control unit The electronic parking brake lever is located on the right • The electronic parking brake is automatically in the instrument panel. released during pulling away. The electronic parking brake is activated by pressing the •...
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Screw in adapter for test connection. The adapters for the test connection are available in each Mercedes-Benz service center, see chapter "Tools and Accessories". - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Emergency filling of the compressed air system •...
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Compressed-air system external filling Y-shaped adapter for brake value sensor W58.20-A000-71 • Remove line at test connection 22 (1). vehicles. With this, the rear axle brakes can be actuated according to the load condition. • Remove line at test connection 21 (2). •...
Detach combination brake cylinder mechanically General safety information If the compressed-air supply is insufficient, the spring- loaded parking brake can be released pneumatically using an external compressed-air source or mechanically. Note Before releasing spring-loaded parking brake, secure vehicle against rolling away using chocks. Attach a clearly visible sign onto mechanically released spring-loaded parking brake in vehicle interior.
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Detach combination brake cylinder mechanically In an emergency, you can release the spring-loaded Tighten release screws (2) with a maximum of 35 Nm. brake cylinders (1) mechanically if the supply pressure is Do not use an impact wrench. Otherwise, the spring- insufficient to release the parking brake.
Level control system 6x2 ENA (Actros) Air suspension Position sensor Valve block (front axle) with test connection Compressed air reservoir Valve block (rear axle) Position sensor Operating unit Test connection (example on rear axle) W32.30-A002-76 Raising and lowering with operating unit (7) •...
Towing the vehicle General safety information Note If Active Brake Assist is switched on whilst you are using or towing your vehicle as a working machine, Note for example, the vehicle may brake by itself. The There is an inadequate braking effect if the supply wheels could lose their grip.
Recovery, general General safety information When pulling in the longitudinal direction, always use a towing crossmember and a 2nd towing eye if possible. Before recovering Note When recovering the vehicle with a gear engaged • If possible, unload the vehicle first, especially and the ignition switched on, there is a danger that vehicles with box bodies.
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Recovery, general • Front axle housing and attaching parts for • Wheel hub, tires, rims, wheel mounting parts. suspension and brakes, kingpins, steering knuckles. Brake Rear axle(s) • All controls and mechanical, hydraulic, pneumatic • Rear axle housing and attaching parts for suspension and electrical brake force transmission mechanisms.
Maximum permissible tractive forces Recovery by both towing eyes and with suitable It is not permissible to apply force to the towing crossmember crossmember in semitrailer trucks with a weight- optimized crossmember. Weight-optimized 40 t tractive force with maximum 0° towing angle crossmembers do not have a hole pattern for a 20 t tractive force with maximum 15°...
Towing, general Important safety information Note Trailer/semitrailer with ABS: Note When towing entire tractor/trailer combinations with The permissible vehicle height may be exceeded if it braked trailer and electronic trailer brake, there is a is necessary to transport the vehicle on a low loader danger of uncontrolled braking of the trailer/ (for example, following an accident).
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Towing, general Vehicles with steered leading/trailing axle Vehicles with steered leading/ trailing axles should only be pushed backwards when the trailing axle is raised and not touching the ground. Otherwise, you may damage the vehicle frame. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Vehicles with electrohydraulic dual-circuit power steering The electrohydraulic dual-circuit power steering consists...
Determine damage location with blocked drivetrain 8x8/4 (Actros) W00.00-A048-75 Symptom Diagnosis The engine stalls without propeller shaft (2) moving. Transmission damage (1) The engine/transmission block twists in the frame. Transfer case damage (3) Propeller shaft (2) moves. The propeller shafts (7, 8) do not move.
Engine, transmission and/or axle damage Important safety information The propeller shaft should not be pulled apart when Note it is being removed. However, if it is necessary to A propeller shaft may fall down and injure you when pull the propeller shaft apart, the installation position being removed.
Propeller shaft removal Propeller shafts to be removed Model Raised at front Raised at rear Not raised (towing with a tow bar) Transmission - Rear axle ‑ Transmission - Rear axle Transmission - Rear axle ‑ Transmission - Rear axle Transmission - Rear axle ‑...
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Unscrew oil replenishment tank (4). • Screw in and tighten oil filler screw. You can find information on approved operating fluids at every Mercedes- Benz service center or online at: http://bevo.mercedes-benz.com/bevolisten/bevo-blaetter-sort1.html W35.10-A030-71 Actros, Antos and Arocs | Towing and recovery...
Towing with the tow bar Coupling jaw Coupling jaw (Arocs) Coupling jaw (Arocs) W88.20-A001-71 W88.20-A002-71 Use the front coupling jaw for maneuvering, towing and • Insert tow bar. tow-starting the vehicle. • Press coupling pin (3) downward through eyelet of The coupling pin (3) is secured against twisting (e.g.
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Towing with the tow bar Towing coupling • Unhook retainer (2) from coupling pin (1). • Pull out coupling pin (1). • Insert tow bar. • Press coupling pin (1) downward through eyelet of tow bar. • Hook retainer (2) into coupling pin (1) again. W31.10-A022-71 Actros, Antos and Arocs | Towing and recovery...
Towing in raised position Important safety information Vehicles involved in an accident • In vehicles with hydraulic auxiliary drive: Tow the vehicle raised at the front axle if the hydraulic Note auxiliary drive is leaky. Do not switch the electronic ignition lock to the drive •...
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Towing in raised position Noise capsule (1) W94.30-A000-71 • Turn both screws (3) to left by a quarter turn. • Remove cover (1) from guides (2) toward rear. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Overview of raising and towing options at the front ...
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A second towing eye is required if you wish to raise the vehicle at the front. These can be purchased from a Mercedes-Benz Service Center, see page 68. You can tow a fully laden vehicle raised at the front using the second towing eye.
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Towing in raised position Air-sprung front axle W00.60-A002-71 • Raise front axle (1) using support forks. Ensure that the steering linkage, springs, stabilizer bars, hoses and cables are not damaged. On vehicles with cutouts in front axle housing: Do not position support forks directly underneath •...
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Towing in raised position Actros on lift fork W00.60-A003-71 • Secure vehicle to wheels with tensioning straps and to axles and transfer bars with chains. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Vehicles with two front axles ...
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Towing in raised position Overview of raising and towing options at the rear By the crossmember² By the wheels At the rear axle Semitrailer tractor X¹ Not permissible Semitrailer tractor, Lowliner X X¹ Not permissible ¹ When the rear axle is lowered, it may be necessary to remove the fender to support at the wheels. Alternatively, the semitrailer truck (uncoupled) can be raised at the joints of the rear axle control arm and lowered onto wooden blocks ²...
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Towing in raised position Ensure that the switch panels and monitor of the Maximum permissible speed with steering wheel fleetboard are not damaged. fixed in place: 60 km/h. - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Raising by the rear wheels ...
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Towing in raised position • Unload vehicle. • Place 100 mm x 100 mm x 500 mm square wooden block between front axle housing and frame at left and right, and secure against slipping. • Raise rear axle with lift fork. •...
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Special tools, general Towing eye M45x3 Only use towing eyes approved by Mercedes-Benz. Part number A 000 583 13 20 The towing eyes could otherwise be damaged.
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Aids for recovery/towing W40.10-A004-71 Item Designation Dimension Diameter 230 mm Hole circle radius 95 mm Bore diameter 19 mm Undercut depth¹ 5 mm Undercut diameter 150 mm Total thickness 14 mm ¹ An undercut is necessary because of the protruding axle tube; otherwise the cover will not lie flat. Other wheel hub covers available from specialist dealers ...
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Aids for recovery/towing W58.50-A002-71 Item Designation Dimension Spacing of drawbars 1170 mm Actros, Antos and Arocs | Towing and recovery...
Abbreviations • • Active Brake Assist Acceleration slip regulation • • EAPU Antilock brake system Electronic Air-Processing Unit • ESP® • Accord européen relatif au transport international des Electronic Stability Program marchandises Dangereuses par Route (European Agreement Concerning the International Carriage of Dangerous Goods by Road) Actros, Antos and Arocs | Towing and recovery...
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Area for notes Actros, Antos and Arocs | Towing and recovery...
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