Summary of Contents for Huawei OceanStor V5 Series
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OceanStor V5 Series V500R007 Parts Replacement Issue Date 2019-12-30 HUAWEI TECHNOLOGIES CO., LTD.
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Notice The purchased products, services and features are stipulated by the contract made between Huawei and the customer. All or part of the products, services and features described in this document may not be within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements, information, and recommendations in this document are provided "AS IS"...
About This Document About This Document Purpose This document describes how to replace parts of OceanStor V5 series and provides instructions on safety operations, preparations, and precautions. The following table lists the product models that this document is applicable to.
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8 FAQs............................261 8.1 How Can I Identify Host Services Running on the System Subrack?............... 261 9 How to Obtain Help......................263 9.1 Preparations for Contacting Huawei........................... 263 9.1.1 Collecting Troubleshooting Information......................... 263 9.1.2 Making Debugging Preparations..........................263 9.2 How to Use the Document............................. 264 9.3 How to Obtain Help from Website..........................
V500R007 by observing the rear view of a controller enclosure or querying the version on DeviceManager or CLI. ● Yes, use this document. OceanStor V5 Series V500R007 Kunpeng Parts Replacement . ● No: use the For details about how to check the device version, see...
FRUs are components that engineers can replace at the deployment site by referring to the operation guides of FRUs. ● Operators: Huawei technical support engineers and maintenance engineers as well as technical support engineers and maintenance engineers certified by Huawei ●...
(Eight Ports)/16 Gbit/s Fibre Channel Interface Module (Eight Ports)) 6.9 Running/Alarm Indicators on Power Modules, BBUs, and Fan Modules 6.1 Installing and Using SmartKit SmartKit (formerly named Toolkit) is a serviceability tool developed by Huawei. It helps technical service engineers and maintenance engineers manage and maintain devices.
Type your support website account as prompted to activate SmartKit and read safety precautions. ● You can apply for an account of the support website at https://support.huawei.com. ● You have 180 days to use an account after it is activated. If there are only 45 days or fewer days left, you will be reminded of activating the tool again.
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OceanStor V5 Series Parts Replacement 6 Replacing CRUs ● OceanStor SmartKit users are grouped into Huawei engineers, Channel partner engineers, Customers, and Visitors based on user permissions. You can log in to the Inspection tool using one of the preceding roles.
● If you are a carrier user: Use the maintenance terminal to log in to https://support.huawei.com. In the search box on the home page, type SmartKit and choose Carrier Cloud & Data Center > Intelligent Data & Storage > Storage Common >...
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● If you need to perform the replacement again, click Cancel and then confirm that the interface module and the controller corresponding to the optical module are working normally. If the Danger dialog box is displayed again, contact Huawei technical support. Step 9 Click Next.
Figure 6-21 Running/Alarm indicator on a power module Step 10 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the power module is replaced, label it to facilitate subsequent operations.
Figure 6-31 Running/Alarm indicator on a power module Step 12 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the power module is replaced, label it to facilitate subsequent operations.
Figure 6-39 Running/Alarm indicator on a power module Step 10 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the power module is replaced, label it to facilitate subsequent operations.
Figure 6-47 Running/Alarm indicator on a power module Step 10 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the power module is replaced, label it to facilitate subsequent operations.
Figure 6-55 Running/Alarm indicator on a power module Step 10 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the power module is replaced, label it to facilitate subsequent operations.
Figure 6-62 Running indicator on a power module Step 11 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the power module is replaced, label it to facilitate subsequent operations.
Parts Replacement 6 Replacing CRUs Step 10 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the BBU is replaced, label it to facilitate subsequent operations.
Parts Replacement 6 Replacing CRUs Step 8 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the BBU is replaced, label it to facilitate subsequent operations.
Parts Replacement 6 Replacing CRUs Step 8 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the BBU is replaced, label it to facilitate subsequent operations.
6 Replacing CRUs Figure 6-81 Closing the panel Step 9 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the fan module is replaced, label it to facilitate subsequent operations.
6 Replacing CRUs Figure 6-86 Closing the panel Step 9 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the fan module is replaced, label it to facilitate subsequent operations.
Figure 6-90 Running/Alarm indicator on a fan module Step 8 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure After the fan module is replaced, label it to facilitate subsequent operations.
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Figure 6-94 Running/Alarm indicator on a fan module Step 8 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Issue 15 (2019-12-30)
The spare part is on hand. ● To prevent services from being affected, use Huawei-certified disk modules that match the product model as spare disk modules (which are obtained by service engineers based on the part codes of failed disk modules).
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OceanStor V5 Series Parts Replacement 6 Replacing CRUs ● Huawei-certified disk modules that match the product model are used as spare disk modules. These modules are obtained by service engineers based on the part codes of failed disk modules. ●...
Prerequisites ● The spare part is on hand. ● Huawei-certified disk modules that match the product model are used as spare disk modules. These modules are obtained by service engineers based on the part codes of failed disk modules. ●...
Prerequisites ● The spare part is on hand. ● Huawei-certified disk modules that match the product model are used as spare disk modules. These modules are obtained by service engineers based on the part codes of failed disk modules. ●...
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● You have confirmed that the cables of the expansion module to be replaced are properly connected using Huawei Storage Product Networking Assistant (https://support.huawei.com/onlinetoolsweb/sna/#/home). ● The cable connection positions of the expansion module are labeled on the cables.
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Product Description specific to your product model and version. component in the ● You have confirmed that the cables of the expansion module to be replaced are properly connected using Huawei Storage Product Networking Assistant (https://support.huawei.com/onlinetoolsweb/sna/#/home). ● The cable connection positions have been labeled on the spare part.
7.10 Replacing a Data Switch 7.11 Replacing the Parts of a Quorum Server 7.1 Installing and Using SmartKit SmartKit (formerly named Toolkit) is a serviceability tool developed by Huawei. It helps technical service engineers and maintenance engineers manage and maintain devices.
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Step 1 Run SmartKit. Step 2 Choose Home > Storage > Routine Maintenance > Health Check. ● OceanStor SmartKit users are grouped into Huawei engineers, Channel partner engineers, Customers, and Visitors based on user permissions. You can log in to the Inspection tool using one of the preceding roles.
This section uses an optical module as an example. Install the latest SmartKit before replacing an FRU. Operators: technical support engineers and maintenance engineers from Huawei or certified by Huawei Procedure Step 1 Log in to SmartKit.
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● If you need to perform the replacement again, click Cancel and then confirm that the interface module and the controller corresponding to the optical module are working normally. If the Danger dialog box is displayed again, contact Huawei technical support. Step 8 Click Next.
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Parts Replacement 7 Replacing FRUs Figure 7-14 Removing a system subrack Step 6 Optional: Attach the nameplate and the Huawei logo label to the same positions on the spare part as those on the removed system subrack, as shown in Figure 7-15.
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OceanStor V5 Series Parts Replacement 7 Replacing FRUs Figure 7-28 Positions of the nameplate, Huawei logo label, product model label, and Intel label ● Two different nameplates are often included upon the product delivery. Please select the one that contains identical information to the nameplate on the removed system subrack.
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Figure 7-32. a indicates the position of the nameplate, b indicates the position of the Huawei logo label, and c indicates the position of the product model label and Intel label. Figure 7-32 Positions of the nameplate, Huawei logo label, product model label, and Intel label ●...
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OceanStor V5 Series Parts Replacement 7 Replacing FRUs Figure 7-36 Positions of the nameplate, Huawei logo label, product model label, and Intel label ● Two different nameplates are often included upon the product delivery. Select the one that contains identical information to the nameplate on the removed system subrack.
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● If both controllers of a controller enclosure fail, contact Huawei technical support engineers for assistance. ● If the FRU tool fails to identify a controller fault, skip...
This process takes about 30 minutes and the maximum duration is 60 minutes. If the duration exceeds 60 minutes, contact Huawei technical support. During the synchronization, do not remove the controller or power off the storage system.
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● If both controllers of a controller enclosure fail, contact Huawei technical support engineers for assistance. ● If the FRU tool fails to identify a controller fault, skip...
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This process takes about 30 minutes and the maximum duration is 60 minutes. If the duration exceeds 60 minutes, contact Huawei technical support. During the synchronization, do not remove the controller or power off the storage system.
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● If both controllers of a controller enclosure fail, contact Huawei technical support engineers for assistance. ● If the FRU tool fails to identify a controller fault, skip...
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This process takes about 30 minutes and the maximum duration is 60 minutes. If the duration exceeds 60 minutes, contact Huawei technical support. During the synchronization, do not remove the controller or power off the storage system.
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● If both controllers of a controller enclosure fail, contact Huawei technical support engineers for assistance. ● If the FRU tool fails to identify a controller fault, skip...
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This process takes about 30 minutes and the maximum duration is 60 minutes. If the duration exceeds 60 minutes, contact Huawei technical support. During the synchronization, do not remove the controller or power off the storage system.
Step 8 Confirm the replacement. After the preceding procedure is complete, check services on the host for storage- related errors. If any storage-related error is reported, contact Huawei technical support. ----End Follow-up Procedure Label the replaced cable to facilitate subsequent operations.
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Otherwise, parts replacement will fail and the configuration of the interface module will be lost. If the configuration of the interface module is lost, collect logs and contact Huawei technical support. NO TICE For V500R007C30, SmartIO interface modules include a number of different versions.
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If you replace the interface module again with one that uses Fibre Channel protocol, the Fibre Channel port configuration information will not be restored. ● If you want to use interface modules of different types, contact Huawei technical support. Tools and Materials ●...
OceanStor V5 Series Parts Replacement 7 Replacing FRUs Table 7-1 Parts that can be replaced in a Huawei quorum server Part Active-Active Service Affected or Not Entire quorum server If you power off the quorum server, the arbitration mode of the active-...
Troubleshooting level and required solution deadline 9.1.2 Making Debugging Preparations When you contact Huawei for help, the technical support engineer of Huawei might assist you to do certain operations to collect information about the fault or rectify the fault directly.
OceanStor V5 Series Parts Replacement 9 How to Obtain Help Before contacting Huawei for help, you need to prepare the boards, port modules, screwdrivers, screws, cables for serial ports, network cables, and other required materials. 9.2 How to Use the Document Huawei provides guide documents shipped with the device.
Glossary If you want to obtain information about glossaries, visit https:// support.huawei.com/enterprise/. In the search field, enter a product model, and select a path from the paths that are automatically displayed to go to the OceanStor V5 Series document page of the product. Browse or download the V500R007 Glossary.
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